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"Spotless and nice staff "

"Very clean and comfortable room"

"Very good room, and reasonable room service. Easy to connect WiFi which was fast"

"Great location to explore the city "

"Breakfast at The Lock was lovely. Our room was very clean and had a great view of the canal. It really close to many places to eat and just next to the station. This is the second time we have stayed here. "

"Super friendlt staff, excellent room, comfy beds, super clean. Great value!"

"Great hotel with brilliant facilities! Staff were very friendly and helpful. It was a red hot week and the AC didn’t work in my room so it was very hot. Fans not available. Room was well decorated but needed some TLC and maintenance- I can imagine that due to great facilities and service that the hotel is often full with little time to decorate etc Food portions great - kids meals were massive Strange to pay for parking when you are essentially on a service park where parking wouldn’t be abused due to location? "

"Super friendly staff. Lovely room and really Close to city centre and train station. Fabulous "

"Excellent trip. Staff were all friendly and chatty. A couple of niggles, but nothing that affected our stay. We will be back again and will stay here again to visit our daughter. Special mention to Dave, the Head concierge who we chatted to each day and was really helpful. Nothing was too much trouble for him. "