View from property
Check availability

Reviews of Portsmouth Beach Hotel

3 out of 5
Portsmouth Beach Hotel
34 Picard Estate, Portsmouth

Reviews

6.6
Rating 10 - Excellent. 8 out of 44 reviews" "
Rating 8 - Good. 9 out of 44 reviews" "
Rating 6 - Okay. 17 out of 44 reviews" "
Rating 4 - Poor. 7 out of 44 reviews" "
Rating 2 - Terrible. 3 out of 44 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Patrick

Travelled with partner
Liked: Staff & service
The bed was too small
Stayed 1 night in Oct 2023

8/10 Good

Bahram

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2023

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant onsite is closed for repairs. The staff is great. The rooms are basic but the AC is wonderful. The fridge is a great perk.
Stayed 1 night in Jul 2023

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitablity.
Stayed 9 nights in Mar 2023

8/10 Good

Damon

Stayed 4 nights in Dec 2022

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service
Property is under renovations
Stayed 1 night in May 2022

6/10 Okay

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Scary place if you are alone!!!
I stayed in a cabin in the very back and it was very scary!!!
Stayed 7 nights in Oct 2020
Response from Team Speaker on 15 Jan 2021
Diana, we thank you for staying with us, however we deeply regret that you did not enjoy your stay with us. At the Portsmouth Beach Hotel. we are always looking for means and ways to improve our product and services. We welcome suggestions for improvement, and look forward to hosting you again in the future.

6/10 Okay

Leland, Chicago, IL

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Dominica is beautiful. The staff was incredibly nice and very helpful. The on site restaurant is outstanding. The air conditioning broke. The microwave didn’t work. They charged me twice for the room, I called, they processed a refund AND THEN REVERSED THE REFUND for the second charge, so that’s become a thing. All this adds up to one of the better places to stay on the island.
Stayed 4 nights in Oct 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very outdated. The rooms are not up to standard for the price being paid. The hotel only provides a bath soap ( no shampoo, conditioner and cream) My wife and son stayed with me, but only received two bath towels- requested an additional towel-this was never received Stayed two nights and room was never serviced while there. Will not be staying there again.
Stayed 2 nights in Feb 2020

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, room comfort
Great hotel in a great location
Nice hotel, basic rooms, lovely location on the beach.
Stayed 3 nights in Dec 2019
Response from Leslassa on 19 Jan 2020
Thank you Frances. Really appreciate you taking the time to let us know how your stay with us was. We hope to welcoming you back soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Positive - very nice and well kept garden, lot of flowers and fruit trees. Negative - no trash bin in the room or somewhere in the property. Ants and bugs.
Stayed 2 nights in Dec 2019
Response from Leslassa on 19 Jan 2020
Thank you for your feedback. Lovely to hear that you enjoyed our gardens, fruit trees and flower. I am so sorry that you did not have a trash bin in your room or was not informed where the property bins are. We will strive to do our best to ensure all rooms have all needed items and are so sorry for this error that occurred. We hope to welcome you back and will ensure that you will see changes for the better.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The front desk staff was excellent. The security used to do the night check in was a snob, would recommend not having him assist with check ins
Stayed 3 nights in Oct 2019
Response from Leslassa on 31 Oct 2019
Thank you for your feedback. We appreciate you taking the time to share your experience with us and will implement training with our security staff. I hope that we will be able to host you again and provide you with a better experience.

6/10 Okay

Anna-Maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My booking from Hotels.com was not in their system
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto nada en el hotel es terriblemente feo y asqueroso.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018

4/10 Poor

DXM, Southeast Asia

Disliked: Cleanliness, amenities, property conditions & facilities
It's really basic. I had a unique misunderstanding with the staff (who was on her first day) that meant I spent a very uncomfortable night without air-conditioning, but that wasn't something I could blame her for really. Nevertheless, there was a real problem with mosquitoes. Room was quite bright when lit but gives the impression of student dormitories. Portsmouth itself isn't much fun, especially now that the Ross School of Medicine has moved away to Barbados.
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

4/10 Poor

José

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad conditions, not so clean, without hot water

4/10 Poor

sam, houston

Disliked: Property conditions & facilities, room comfort
Air conditioner did not work Iguana and lizards around cottages
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Nearby hotel for Ross University
Good Maintenance of bathroom with warm water and toilet will definitely help.

6/10 Okay

Vanessa, new york

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a horrible experience but the bathroom could use an upgrade and there was an ant issue in the bathroom

10/10 Excellent

Carol, Portsmouth, Dominica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Portsmouth
Good location for views, snorkeling, access to grocery store.

8/10 Good

Liz, Yorks

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious room at Portsmouth Beach.
Lovely spacious room overlooking prom. Felt cold in night owing to the quilt being too small for its cover, leaving me with a quilt cover containing no filling on my side. Tried to cuddle up to my husband for warmth, but was uncomfortable sleeping on the join of the two singles put together to make a double. My husband located a warm blanket in the top of the wardrobe, which was OK. Housekeeper should be asked to change quilt for a larger one. Pleasant dining room and good breakfast.

6/10 Okay

Syed

Disliked: Cleanliness, staff & service, room comfort

8/10 Good

Nidia, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Clean accommodations
Do not think it's a gotel. You will be living with the Medical Students from Ross University. Which. They have pets and do not puck up after them. Poop in the small beach area. Do not use the back entrance. It's the one the students use. And their pets. The smell.... Too bad the students do not take care the area. And the stuff do not force or have rules for their pets

4/10 Poor

RUSM Parent, USA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location...the rooms need an upgrade
The room was cheap and it showed! The bathroom sink was falling off the wall and leaked...fortunately the garbage pail was underneath the drain pipe to catch the water. The room was stark and I couldn't find a place to plug the TV in to use. The restaurant was the best part...we had breakfast there every day over looking the beach. We had drinks there in the evening as well. The place needs a renovation.

10/10 Excellent

Don, North Pole, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun place to stay in Portsmouth
We were upgraded to the Picard Beach Resort which adjoins Portsmouth Beach Resort, great beach cabins!

6/10 Okay

Pompilid, Phoenix, AZ, USA

Liked: Cleanliness, room comfort
I found very nice snorkiling just off the shore and around the hotel pier. High speed internet service was good to have.
There's a sandy beach for swimmers and a rocky stretch with fascinating snorking possible. Food at the hotel bar was pricey and the selection limited. Rooms were okay, but not great. Cleanliness acceptable. Grounds well maintained and adjacent to the med school campus.

10/10 Excellent

Matt, Colorado Springs, CO, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Cottages
We definitely enjoyed our stay at Picard Beach. The beach front cottages couldn't have had a more perfect view. The room was clean and comfortable. The front desk staff wasn't terribly helpful with trying to plan an excursion to the boiling lake, but were friendly enough.

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Apr 2023

10/10 Excellent

MERAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRES BIEN
We had a pleasant stay the staff that I greet is very friendly We will be back
Stayed 5 nights in May 2022

4/10 Poor

jerome huguette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Leslassa on 19 Jan 2020
I am sorry that you were not satisfied with your stay in our Balcony Studio, Jerome. We are always trying to improve and knowing from our guests what they found challenging is our top priority to ensure that we can improve in ways that you would like. Please feel free to reach out to us and let us know how we can improve. If you choose to stay with us again, we will be able to show you the changes we have implemented.

10/10 Excellent

Marie-Benedicte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Hôtel simple mais très propre et confortable. La plage de sable noire qui borde l'hôtel est tout simplement magique!!!! Le restaurant propose des plats délicieux. Tout le personnel est accueillant et d'une grande gentillesse. Je recommande vivement cet établissement !
Stayed 1 night in Oct 2019
Response from Leslassa on 28 Oct 2019
Merci Beaucoup Marie-Benedicte. We are so pleased that you enjoyed your time with us! We hope to host you again. Thank you for taking the time to leave this review. -- Nous sommes ravis que vous ayez apprécié votre séjour parmi nous! Nous espérons vous accueillir à nouveau. Merci d'avoir pris le temps de laisser cette critique.

8/10 Good

Donnel, Guadeloupe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
J'ai aimé la gentillesse, l'amabilité, la disponibilité du personnel. Ce qui est unique avec cet établissement c'est sa localisation, en bord de mer avec excellente vue sur le point touristique "Cabrits". Par contre établissement vieillissant pour le prix; système d'eau chaude à revoir car ou l'eau est brulante ou elle est gelée; la propreté est à revoir; toujours pas de TV...
Stayed 1 night in Oct 2019
Response from Leslassa on 8 Oct 2019
Thank you, Donnel for your feedback. We are so grateful to guests who take the time to provide us with such useful information. Portsmouth Beach Hotel is happy that you enjoyed the views and that our staff treated you so well. We strive to be present and available to ensure our guests have the best time possible in the Nature Isle. We are always looking to improve and will implement upgrades in order to address your observations. Have a great day Donnel and we hope to host you again.

6/10 Okay

JACKSON

Liked: Cleanliness
Peu s'améliorer
J'aurai apprécié que l'on me briefe sur la mise en route de certains équipement de la chambre (mise en route de l'eau chaude par exemple) sans que je n'ai à le demander.
Stayed 2 nights in May 2019

6/10 Okay

Fany, Martinique

Travelled with family and small children
Nous avons apprécié sur la vue sur plage et morne cabrits, la proximité du logement par rapport à la route principale de Portsmouth. Magnifique coucher de soleil. En revanche, l'appartement est un peu vétuste, nous avons un gros problème avec la gazinière et la climatisation.
Stayed 7 nights in Mar 2019

6/10 Okay

pierre jean

Séjour agréable dans un hôtel au confort spartiate. Manque de suivi et d’expérience dans l’hôtellerie malgré un personnel qui fait tout son possible pour satisfaire mais très peu formé.
Stayed 6 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
No había tele .La puerta no cerrav
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
hotel vétuste
Hotel vétuste, propre mais plus proche d'une vielle chambre de résidence étudiante que d'un hotel trois étoiles. Restaurant quant à lui correct.

8/10 Good

Not Provided, Helsinki

We had a standard double room that faced west with the inner yard and partly ocean, so it was nice to have breakfast at the balcony. The room came with a fridge&microvawe (but no cuttlery), which came handy because the restaurant prices were quite high compeared to the meal sizes, although it was tasty. The room was out-dated, with broken wardrobe, no shampoos. But wi-fi worked well. The beach was ok, although I'm not sure which part of it was supposed to be private. There were no sunbeds or umbrellas to use at the beach, only chairs that belonged to the restaurant (and you were not allowed to have your own beach snacks or drinks at the restaurant area, which included part of the beach and the jetty). Because the beach faced west you had to walk a bit further down the beach to get the sun in the morning. There was a water sport center there that rented SUP-boards, jet-skies, sails etc. There were sandflies in some parts of the beach, which was not nice, got bitten all over. There were other, cheaper restaurants close by and a supermarket that catered the international students at the uni, so the variety was larger than elsewhere in Dominica. The hotel was in walking distance to the Indian river and the "city", but buses were frequent too. The room price is a bit high for the standard and state of the room, but the location and surrounding made it understandable.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
L'hôtel est trop proche de l'Université.
Hôtel attenant à l'Université est trop éloigné du centre ville. Approvisionnement du restaurant aléatoire.