Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from UK

A little quirky in some areas, but can't complain

Posted 09-Nov-2016
Pros: Warmth, WiFi, spacious room, hot water, TV channels, location, breakfast, exterior styling
Cons: What is the point of that lift?!
Location: Everywhere you look, there's a bank! The main road with choice of shops and tourist attractions, coffee shops in back streets, and great park areas.
The staff were friendly and helpful but really struggled with English. Reception were fine but security looked panicked the spoken too, which was fun in a way. Good spacious room, very hot water in the bathroom, reasonable TV channel selection, good WiFi although it did drop out one evening, but I hear that's a problem in Dnipro generally, especially when it rains! Many flights of steps and a lift which doesn't really cut much of it out - you climb steps to get to it, and then climb some more to get to your floor - most odd. I paid extra for breakfast, but as hotel breakfasts go, I personally preferred this to any other place I've stayed at, not only in Ukraine. There are two Grand Hotels in Dnipro, so make sure your taxi takes you to the right one! In a neighbouring street, there were a few stray dogs which were a little yappy one evening, but otherwise a fairly quiet area, only a short walk from a park and shops. The room was comfortably warm at all times - great for the November chills. They arranged a transfer to and from the airport for me, and he was a very friendly chap, and his price was even more friendly! All in all, there's nothing really wrong with this hotel if your healthy enough to deal with the steps. I'd be more than happy to stay here again if the IKEA-showroom-esque Reikartz is unavailable next time, if not else but to tease security with nursery rhymes!
3out of 5
by Aleksandr from Omaha

Very budget oriented rooms.

Posted 01-Jun-2016 on Hotels
We stayed in the end of May, it was not hot. Room has NO Air Conditioner. Windows are restricted with suspended ceiling - windows are taller - could hardly open any of them. Shower head was terrible - very weak water stream. Beds were Ok though too narrow for my taste. Also there is no garbage can in the room.
4out of 5
by peter

This traveller left a rating score only Posted 27-May-2016 on Hotels
4out of 5
by A verified traveller

Quiet hotel near centre

Posted 05-Feb-2016 on Hotels
Centrally located hotel in quiet neighbourhood
3out of 5
by Ridvan

This traveller left a rating score only Posted 27-Jan-2016 on Hotels
1out of 5
by A verified traveller

Poor service, Poor condition of facilites

Posted 23-Nov-2015
The staff were not helpful. The bellhop did not bother to offer to help me with my bags when I arrived. Later, I asked the same man for a taxi. He simply pointed to the front door. This was not only not helpful, but rude. I needed help with booking a train ticket. All I needed the receptionist to do was help me navigate the website as it was in Russian and I do not speak Russian. She said she was not able to do that for me. I told her I would use my credit card to pay for it, I just needed her help in filling out the options. She refused. I had some clothing laundered. My slacks looked just as wrinkled after they ironed them as when I gave them to them. My guest and I had breakfast the first day. When they brought it out, they only brought breakfast for one. When we asked the waitress for a second, she said we had to talk to the manager. Seriously? If there are two guests in a room, that would mean TWO breakfasts, yes? The biggest issue were the stairs. To get up into the main floor you have to climb three flights. Then another three of four depending on where your room is. There is an elevator but it only takes you up one flight of stairs. Pretty useless. The hallways are atrocious. The carpeting needs to be replaced. It looks as if it has not been cleaned in 10 years. I booked a suite. There is an expectation that the furnishings and amenities will be above average. The furniture was cheap and junky looking. There was nothing in the fridge, no minibar.
3out of 5
by A verified traveller

A strange design

Posted 08-May-2015 on Hotels
A unique property
4out of 5
by A verified traveller

Hotel in idealer Lage

Posted 13-Nov-2013
Cons: Der Internetauftritt ist absolut verwirrend! Es gibt in der gleichen Stadt 2-mal eine Leninstrasse No. 22 (PLZ 49000 und 49070).
Das Hotel liegt in sehr günstiger Lage. Es liegt ganz nahe an einer wichtigen Einkaufsstrasse, aber gleichzeitig ist es im Hotel angenehm ruhig. Der Schlaf ist dadurch zu keinem Zeitpunkt gestört. Die Mitarbeiter im Hotel sind absolut freundlich, hilfsbereit und aufmerksam! Um diese Jahreszeit (November) bzw. am Wochenende ist das Hotel wenig ausgelastet. Dadurch ist das Büffet im Umfang etwas begrenzt (was man aber verstehen kann). Das Zimmer war groß, sehr gepflegt und absolut sauber! Es gibt freien Internetzugang (wireless lan) mit erstaunlich guter Geschwindigkeit. Ich habe mich in diesem Hotel zu jedem Zeitpunkt sicher gefühlt. In anderen Worten: Jederzeit wieder!!
4out of 5
by A verified traveller from Singapore

A nice hotel

Posted 23-Jun-2013 on Hotels
Good wifi, big rooms and friendly staff.
4out of 5
by Massimo from Roma, Italia

è un pò labirintico all'interno, ma funzionale

Posted 27-Nov-2012
Pros: le stanze grandi
Cons: un pò scomodo per raggiungere le stanze
Per quanto riguarda la parte logistica, l'Hotel si trova in una zona di semi-centro da cui, a piedi, si può raggiungere in 10-15 minuti la zona centrale e più frequentata della città. Non ci sono nelle immediate vicinanze stazioni della metro, e lo stesso vale per il trasporto di superficie. La hall e la reception dell'hotel sono ricavate in uno spazio piuttosto ristretto, ed anche l'accesso ai piani delle camere è mediamente difficoltoso per via di una prima rampa di scale che conduce all'ascensore, ma, se si deve accedere all'ultimo piano, si deve salire nuovamente una altra rampa di scale . Non è molto indicato, quindi, per chi ha problemi di deambulazione. Per quanto riguarda la colazione, la sala ristorante è piuttosto piccola ma la colazione è più che soddisfacente e varia. Si possono mangiare affettati misti, uova fritte, wurstel, ortaggi freschi, e le cose più convenzionali come latte, yogurt, caffè, burro, pane, marmellata, succo di frutta, ecc. Le stanze sono molto (forse troppo) grandi ed accoglienti, c'è tutto il necessario, forse ci sono poche grucce per riporre gli abiti nell'armadio a muro! La pulizia è ottima ed efficace. C'è anche una piccola cassaforte nel ripostiglio. Il giudizio finale è senz'altro positivo, anche se bisogna dire che, sul sito, l'hotel è segnalato come un "due stelle", invece sul posto si può notare che esso è classificato come "quattro stelle". Piccolo trucco per attirare più clienti?