"a different kind of stay"
I arrived a bit tired and confused. I had been in the city of Lviv, Ukraine and the stay in the hotel there, was quite relaxing. I wanted to rest and relax, once again. The day I arrived, it was a hot day. I had a choice of upgrading my room, at a higher price. I chose to stay at the lower priced room, because it was closer to the main part of the hotel and the restaurant. My room was hot, so, I put on the air conditioner. Too bad, I did not understand the mode and put on the heat, instead. I was sweating profusely, so, I went back to the reception desk. I asked about my room, perhaps, to change it. A man was sent to check out the room and the air conditioner. The problem was taken care of, but, it took a while to get the room to a comfortable temperature. I suggest that if it is a hot day and a room is reserved, that perhaps, the room's air conditioner is put on by one of the workers, as soon as the guest arrives. I would add that at this hotel, the people working at the reception desk, was always very helpful.
Traveller from New Hampshire, USA