A little quirky in some areas, but can't complain
The staff were friendly and helpful but really struggled with English. Reception were fine but security looked panicked the spoken too, which was fun in a way. Good spacious room, very hot water in the bathroom, reasonable TV channel selection, good WiFi although it did drop out one evening, but I hear that's a problem in Dnipro generally, especially when it rains! Many flights of steps and a lift which doesn't really cut much of it out - you climb steps to get to it, and then climb some more to get to your floor - most odd. I paid extra for breakfast, but as hotel breakfasts go, I personally preferred this to any other place I've stayed at, not only in Ukraine. There are two Grand Hotels in Dnipro, so make sure your taxi takes you to the right one! In a neighbouring street, there were a few stray dogs which were a little yappy one evening, but otherwise a fairly quiet area, only a short walk from a park and shops. The room was comfortably warm at all times - great for the November chills. They arranged a transfer to and from the airport for me, and he was a very friendly chap, and his price was even more friendly! All in all, there's nothing really wrong with this hotel if your healthy enough to deal with the steps. I'd be more than happy to stay here again if the IKEA-showroom-esque Reikartz is unavailable next time, if not else but to tease security with nursery rhymes!