Everything from the shuttle service from the airport to the room itself was convenient and enjoyable. The breakfast buffet and the restaurants offered wonderful food at reasonable prices, and the staff was always polite and accommodating. The facilities were spotless and luxurious; I would recommend this hotel to anyone staying in Saigon.
Situated in the District 5 business area, this hotel is within 7 km (4 miles) of Chinatown, Ben Thanh Market, Central Post …More
amazing rooms, spacious, comfortable, great bathrooms, etc. However, the wifi in the hotel is absolute garbage! If you need internet, this will really drive you nuts. The hotel staff's English was very poor, and it made booking an extra night very difficult so we just did it online to spare us the trouble. The tub in one room only had hot (very hot) water from the faucet, but the overhead shower had both cold and hot so we had to mix them in order to fill the bath with a tolerable temperature water. The standup shower in the bathroom had a broken handle and I had to play with it to get it to adjust the water properly. In the second room we stayed, which was located on the bottom floor, we had two mosquitoes inside the room that ravaged my girlfriend. the area where the hotel is located is great though, and i would return to the hotel as long as I wasn't staying on the ground floor.
The hair dryer is out of date. After being used for less than two minutes, the handle turned hot. I had to turn off and waited for five minutes to keep on using it. it took me two times to call for the supply which they missed to provide me, such as tooth brush and soap.
The hotel staff were courteous and polite. The room was spacious and clean which is very important. The breakfast though did not have much variety. The wifi connection was very slow. I would go back to stay If I need to be at the same place again in district 5.
docjabagat from Cebu City, Philippines
Arcenciel Hotel is nine storey Building with 86 rooms and suites, all rooms are equipped with good furniture, individual air …More
Excellent services. Staffs speak multiple languages and are very polite. The morning breakfast in the hotel restaurant where is beautiful, clean, bright and with very good service. It is worth much more for the price we paid for it.
Needed to stay just for a night and it met expectations. The room, sheets and towels were crisp and clean. The TV had several English channels. The lights went out thrice in the night when it was raining and took several minutes to turn back on. The breakfast the next day surprised me as there was more variety than I expected. There were 2 live cooking stations: pho and egg. The buffet had Vietnamese and Continental options. When checking-in they asked to keep our passports for the night due to police checks, but I declined and requested them to keep a photocopy which they did. Staff is friendly, even when their English is not so good.
Pocket Guide: Ho Chi Minh City District 5 - Cholon Hotels
Cholon, sometimes referred to as Chinatown, is southeast of the city centre and features several ornate pagodas including Thien Han Pagoda, dedicated to the Chinese goddess of the sea. Cholon also houses Olympic-size Lam Son Swimming Pool, as well as many Chinese restaurants. Cholon Bus Station serves the Mekong Delta.
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