Ratings based on 1,540 Verified Reviews

4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami

Large ,comfortable facilities

Posted 16-Oct-2017
Pros: Felt safe,nice resturant
Cons: overall very good
Location: very Close to all attractions
Great,nice surprise,Larger than expected.Nice kitchen
Comment from Hotel Management
19-Oct-2017 by Reunion Resort, Hotel Management
Dear W, Thank you for sharing the highlights of your stay! We are delighted that you enjoyed the facilities and we hope to welcome you back in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveller from Fargo

Huge room with everything.

Posted 16-Oct-2017
Great value for a huge 3 bedroom with kitchen and washer/dryer overlooking golf course 30 minutes from Disney. Water park so so. More for little kids.
Comment from Hotel Management
19-Oct-2017 by Reunion Resort, Hotel Management
Dear Scott, Thank you for being our guest and for your kind words about our spacious accommodations and convenient location. Your feedback is appreciated and we look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Oct-2017
Noisy in the am and didn’t clean room, but all else was good.
Comment from Hotel Management
19-Oct-2017 by Reunion Resort, Hotel Management
Thank you for your feedback. We apologize for the issues you experienced and we have shared your comments with our team so we can properly address your concerns. We hope you enjoyed all other aspects of your stay.
3 out of 5
by A verified traveller from Weston, FL

Nice location, not so clean

Posted 15-Oct-2017
Pros: location. size of the unit (3 br apartment).
Cons: better cleaning. outdated equipment (tv, washer, drier)
Location: Disney
The hotel is really confortable. Unfortunately our experience this time (3rd time at hotel) was not so good. It seemed the unit that was assigned to us had not been used in a long time, there was dirt accumulated all over the place and when we sat at the living room there were 3 cockroaches on the carpet. The main door on the outside had about 50 mosquitos standing and lots of spider webs. What I'm saying is that maintenance and cleaning are not performing as they should. The condition of the hotel itself is ok, but electronics are somewhat outdated. Comfortable beds, very nice property. 5 stars seems too much for this hotel; I think 4 stars are well deserved, and I think they know that because the price is that of a 4 star, not 5.
Comment from Hotel Management
19-Oct-2017 by Reunion Resort, Hotel Management
Dear Diego, Thank you for being our guest and for sharing your honest feedback with us. We are very sorry that you were not happy with the accommodations and we will share your comments with our team so that we can properly address your concerns. We hope for the opportunity to be of service to you in the future!
4 out of 5
Recommended
for Everyone
by A verified traveller from ohio

Trip to disney

Posted 08-Oct-2017
We were happy to travel a little further to Disney to have the large 2bd suite. The only thing we didn’t like was the food. Not great. They ketchup and mustard sat out on tables all day the water park. We did not eat anything there.
Comment from Hotel Management
19-Oct-2017 by Reunion Resort, Hotel Management
Dear Melanie, Thank you for your feedback and your kind words regarding our spacious accommodations. We're sorry you were not happy with the food and have shared your comments with our team so we can properly address your concerns.
4 out of 5
by A verified traveller

Great for families but too far out

Posted 06-Oct-2017
No way this is a 5 star property, I'm not sure what the criteria is for the ratings
Comment from Hotel Management
19-Oct-2017 by Reunion Resort, Hotel Management
Dear Michael, Thank you for your feedback. We strive to meet and exceed the expectations of our guests and are truly sorry that you were not completely satisfied with your experience. We hope we have the opportunity to serve you again in the future.
2 out of 5
by A verified traveller from Edmonds WA

No housekeeping room very dirty

Posted 03-Oct-2017
No housekeeping very dirty room. No wine bottle as in the reservations .
Comment from Hotel Management
19-Oct-2017 by Reunion Resort, Hotel Management
Thank you for your feedback. We strive to meet and exceed the expectations of our guests and are truly sorry you were not completely satisfied with your experience. We will use your comments to improve our services and we hope for the opportunity to serve you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller from orlando

Close to Disney

Posted 28-Sep-2017
Close to Disney, good for a week long vacation. Nice large condos and great amneties. We had a few issues, the ac wasn't working, dead palmetto bug in the bathroom and it took longer than it should've to be resolved. Other than that I would recommend staying here
Comment from Hotel Management
19-Oct-2017 by Reunion Resort, Hotel Management
Dear Melissa, Thank you for being our guest and for sharing your honest feedback with us. We are very sorry for the issues you experienced and we will share your comments with our team. We hope for the opportunity to be of service to you in the future!
5 out of 5
Recommended
for Everyone
by A verified traveller from los angeles

Amazing

Posted 28-Sep-2017
If you don't stay here and go to a crowded chain then you are missing out on a great stay. 2000 square feet of luxury in a gated resort. 3 golf courses and beautiful homes. Would stay here again and again and again.
Comment from Hotel Management
20-Oct-2017 by Reunion Resort, Hotel Management
Dear Leo, Thank you for being our guest and for your kind words. We are delighted you enjoyed everything from our amenities to our spacious accommodations. Your feedback is appreciated and we look forward to welcoming you back!
4 out of 5
Recommended
for Families
by A verified traveller from Boca Raton, FL

Nice Hotel, however best suited for golfers.

Posted 18-Sep-2017
Pros: Rooms
Weekend getaway with family visiting universal. Hotel experience is exceptional and the room was fantastic, clean and with comfortable beds. Stayed in the main tower in a two bedroom suite. The area is huge and a shuttle is needed to get to the water park/kids play area. The hotel is a little too far away from Universal but closer to Disney. Would go back for golfing, but not a family vacation since it lacks family intimacy.
Comment from Hotel Management
20-Oct-2017 by Reunion Resort, Hotel Management
Dear V, Thank you so much for your kind words and for being our guest. We are glad you had such a wonderful experience and we hope for the opportunity to be of service to you in the future!