We stayed for 3 nights in August 2017. Staff were very friendly and helpful throughout.
Rooms were functional, we had an interconnecting family room.
Breakfast buffet was OK but a little limited and you need to be there early to avoid a long wait to be seated / for food. Evening meal was not worth the c €100 price tag (inc drinks).
On the ground floor there are a lot of kids games machines, not all of which worked but staff were able to refund the money where there was a problem.
Transfer buses to parks and station were very good, takes c 10 minutes and in the peak time they travel every 10 -15 minutes.
Comment from Hotel Management
16-Sep-2017 by Guillaume Bechard, Hotel Management
First of all, thank you very much for taking the time to share your detailed comments, following your stay. We are delighted to read that you enjoy all the facets of our Vienna House Magic Circus.
We take note of your comment on the evening meal. For this, we offer our most sincere apologies. Your feedback has been passed on to our teams in order to evolve our services and give you a quality customer experience.
Wishing you a wonderful day, we remain at your disposal for any further information.
Your host Guillaume BECHARD & the whole staff of the Vienna House Magic Circus