Ratings based on 2,392 Verified Reviews

3.7 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Fullerton, CA

Convenient location

Posted 22-Sep-2017
Every time I visit Disneyland Paris, I look for convenience to the parks and whether breakfast is included. This hotel has both—easy shuttle that picks up approximately every 15 minutes (though stops at several hotels along the way), and runs past midnight; breakfast was included with our price and it was a large breakfast buffet. My only issue with this hotel is that the morning I was leaving for my trip (flying from USA), I received an email from reservations saying my reservation had been cancelled due to lack of credit card information. I had chosen the option on Expedia to pay at the hotel. I FINALLY received an email, about 12 hours later, saying they would make an exception and reinstate my reservation and only charge me the original price. When I arrived at the hotel to check in, they said they had already charged my credit card, which was confusing after the whole debacle. The money also went in and out of my bank account over the next week.
4 out of 5
Recommended
for Everyone
by A verified traveller from leeds

Nice clean hotel, close to Disney

Posted 21-Sep-2017
Nice clean hotel really close to Disney land and a free regular shuttle bus, the hotel itself is nothing my special but if you need a descent place to sleep for a night to spend all day at the park then this is a great alternative to staying on the park itself
Comment from Hotel Management
22-Sep-2017 by Elodie, Hotel Management
Daer client, Thank you for taking the time to give your advice. We are glad to know that your stay reach yours expactations. We notice that you have particulary appreciated our free shuttle service to go at the parc and the train station. We hope to welcome you again for a next stay. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveller from South Wales, Britian.

Nice hotel, close to Disneyland

Posted 19-Sep-2017
Pros: everything. Staff are bilingual, fluently.
Cons: more pillows.
Location: Disneyland, Aquatics centre, small farm and amusements in the hotel grounds.
Friendly & helpful staff, a shuttle bus every 10 mins from front of hotel to Disneyland FOC. I was worried on the first night that there wouldnt be enough buses so like evereyone else literally fough for a place on the bus. People were pushing kids, prams etc it was terrifying! Turns out when Disney closes at the shuttles run for approximately 2 hours after. A coach to the airport every 90 mins, we didn't know this and booked transfers but next time will use the bus service. We paid to have breakfast included as worked out cheaper than paying when you got there and food is expensive in the hotels and in Disneyland, there is no cheap way of eating! Room was clean, had clean towels everyday. Nice hot shower. Only 1 pillow per person but I think if we asked for more they would have given us them. Check out time was 11am on our last day but our flight wasn't until the evening so we used the FOC luggage store which was great as ment we could get out for the day and not have to worry about our stuff. As it happened, we were so tired we looked around the hotel FOC farm (only small) and played some of the games in the hotel reception to pass the time. Id be more than happy to stay in this hotel again when we return to Disneyland. Everyone in the hotel and Disney speak good English, I can speak a little French so no problem for me but my family cant and as soon as you speak they change to fluent English immediately. Myself, husband, 16 and 5 year old all really enjoyed our stay.
Comment from Hotel Management
21-Sep-2017 by Elodie, Hotel Management
Dear Kate, Thank you for taking the time to give your advice. We are glad to know that you have appreciated your stay. Concerning the shuttle service, it is workig untill 6AM to midnight, all the 15 minuts. We notice that you like our friendly and bilingual staff and our luggage lockers. Indeed, if you ask more pillow, we give them to you. We hope have the pleasure to welcome you again. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveller from manchester

Great lower cost option for a stay at DLP

Posted 04-Sep-2017
For us Brits I'd describe it as a travelodge for France it's no frills but clean and friendly and it has everything you need for a warm comfortable nights sleep. Breakfast is plentyful hot and cold Buffett and the petting zoo is a lovely addition for younger ones nothing to dislike and would recommend and definitely stay again. Real value for money and free shuttle bus to park Disney shuttle drops off picks up for airport too.
Comment from Hotel Management
06-Sep-2017 by Elodie, Hotel Management
Dear Rebecca, Thank you for your comment. We are glad to know that you parreciated your stay. We hope to keep you as a regular guest. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveller

A good clean hotel as a Base for Disney land

Posted 02-Sep-2017
Location: Fantastically close to the park with regular shuttle buses (8/10 mins journey)
The hotel is clean and welcoming and all staff we met were helpful and pleasant. we used the dining facilities on a couple of occasions once for breakfast and once for dinner, the food was good and a reasonable choice. I would recommend this hotel as a base for disneyland - we didn't spend much time in our room as we were too busy having fun at the parks. The only negative to the hotel is our room was on the 1st floor over looking an area with picnic benches and in the evenings people would sit there to drink and chat which was quite noisy and lasted until 1am - we were however too tired to make it an issue as we came back to the room after the park closed (11pm) and it was only myself and 12 year old and she was so shattered she went straight to sleep as her head hit the pillow.
Comment from Hotel Management
04-Sep-2017 by Elodie, Hotel Management
Dear Client, Thank you for taking he time to give your advice. We are sorry for the noise for a next stay do not hesitate to ask a quiet room when you bood. And we are glade to know that your stay was nice. We hope welcome you again for a next stay. Best regards
2 out of 5
by A verified traveller from wirral

Rooms basic beyond belief

Posted 02-Sep-2017
No tea / coffee making facilities, no iron, very very basic room, dated and in need of a deep clean. Hotel itself was ok, staff helpful and friendly, shuttle service to the parks was good.
Comment from Hotel Management
04-Sep-2017 by Elodie, Hotel Management
Dear Client, Thank you for taking the time to give your comment. About the iron, theire is at the reception desk you just have to ask. I want to informe you that we have starded the renovations. We notice that you appreciate your stay and we hope welcome you again for a next stay in our brand new room. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Posted 02-Sep-2017
Hotel was great for the kids just not much option for food and the all you can eat food was not very tasteful . Very clean and easy to get to
Comment from Hotel Management
04-Sep-2017 by Elodie, Hotel Management
Dear Client, Thank you for taking the time to give you comment. We are sorry that you did not find what you liked in our large range of food. We are glad to know that your kids have appreciated our hotel. We hope to welcome you again in our hotel for a next stay. Best regards
3 out of 5
by A verified traveller

Nice hotel

Posted 31-Aug-2017
Nice hotel with good breakfast. Some members of staff were really nice and helpful and some not. We had ordered a takeaway one night and were told that reception can call the restaurant if food is delayed. When we requested them to call and check the person at reception was really rude to my wife. Also, we checked out really early in the morning and were given packed breakfast. One of the items in the pack was out of date!!! Overall, ok stay but could have been better.
Comment from Hotel Management
04-Sep-2017 by Elodie, Hotel Management
Dear Client, Thank you for taking the time to give you comment. We will make a staff a ware of the lack of attention that you felt. We notice that you have appreciate our breakfast and we hope welcome you again for a next stay. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveller from england

comfy hotel close to disney

Posted 23-Aug-2017
Hotel room was basic but adequate! You do have to pay for your tea and coffee packs etc. It had a little farm and even had bouncy castle at the weekends! Shuttle bus to Disney park was great and very regular! Would definitely return for a short stay!
Comment from Hotel Management
24-Aug-2017 by Elodie, Hotel Management
Dear Client, Thank you for taking the time to give your advice. We are happy to see that you have appeciate your stay. We hope welcome you again. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel as a base for Disneyland Paris

Posted 20-Aug-2017
Pros: Breakfast got very busy and we had to queue for about half an hour. Also the pillows were very lumpy.
Cons: Better pillows
We arrived before out check in time and the staff were very helpful they checked us in and told us where to put our bags until our room was available. Check in is open until well after the park closing so you can spend the day at the park then get your room at the end of the day.
Comment from Hotel Management
21-Aug-2017 by Elodie, Hotel Management
Dear Client, Thank you for taking te time to give your advice. We are glade to know that your stay was nice. About the breakfast, we recommand you to take it at the less busy time. That is sticked in the rooms, in the lift and at the restaurant. We hope welcome you again for a next stay. Best reagrds