Ratings based on 1,516 Verified Reviews

3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Families
by A verified traveller from Peterborough, UK

Basic hotel

Posted 17-Aug-2017
Pros: Convenience for park while not as expensive as the other hotels.
Cons: Basic bathroom is a little tired and could do with a overhaul.
Location: Easy bus trip (included) to the Disney parks and village and to the railway station just outside the park for trips into Paris.
This is similar to many US motels with adequate space and cleanliness. Short transit to and from park with buses at about 15 minute intervals until 1 o'clock in the morning. Good continental buffet breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveller

hotel

Posted 21-Jul-2017
Pros: the buses too take you to the theme park was very good
Cons: the breakfast buffet was ok but could do with more choice
the air conditioning was not very good in our room the ceiling fan did not keep us cool so had a bad nights sleep also the secure lock was broken
3 out of 5
by Thuy Anh

This traveller left a rating score only Posted 12-Jun-2017 on Hotels
4 out of 5
by Daniel

This traveller left a rating score only Posted 12-Jun-2017 on Hotels
1 out of 5
by A verified traveller from Los Angeles

Almost a hotel from hell

Posted 05-Jun-2017
Pros: The team at the Starbucks was actually nice and the offers good.
Cons: Almost everything needs to be improved at this place.
Location: Eat at Vapiano instead of the hotel restaurant.
This stay was as far away from any Disney experience one can imagine!!! Understanding this was one of the more budget choices among the Disneyland Paris hotels, we did not have high expectations, however the actual stay experience was so bad that we left early as the first day/night was already so bad that we rather paid for another hotel than stay the second night, too. Not sure what was the worst part of the stay? The lack of smiles, friendliness, lack of customer service (no one ever answered the phone when we called front desk), the fact that neither the AC no the heat worked (and both was needed), that the walls are so "thin" that you can hear all your neighbors, that the onsite restaurant is way way overpriced and serves really poor quality convenience food, that the wait staff yells at clients and each other...
2 out of 5
by A verified traveller

Dirty disaster

Posted 02-Jun-2017 on Hotels
The hotel is really dirty. And by that I mean really dirty. While I do understand that it is not supposed to be a 5 * hotel, I wouldn't expect so much filth in the room and around the facilities (bed sheets seemed clean tho, thank God). Kids couldn't watch tv until 7am (they block off the tv signal until then). Starbucks and hotels restaurant don't open until 7 am and there are no other coffee/ food options until then. Breakfast is al you can eat buffet, but 90% of what's offered are bread buns and pastries. The check in took forever. In the room there was only shower gel and shampoo in one, no lotion or hair condidtioner. We asked for a lotion at the front desk but never received it. We had beautiful weather during our stay so it was quite warm outside. There is no AC at the hotel and the windows open up just a tad. The biggest problem here? The hotel is right by the river, and with no bug screens it's a disaster. You do get the pass for magic hours in the Disneyland though- probably the only positive:)
1 out of 5
by A verified traveller

Posted 25-May-2017
We had no hot water for the duration of the stay. When asked the staff about it they said it was a known problem and should come on after 9pm. It didn't. When complained again they said there was nothing they could do about it. Appalling costumer service and problem resolution.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good for getting extra magic hour

Posted 07-May-2017
Pros: No bad point.
Cons: shade for raining between centre house and room buildings.
Fortunately, no waiting for our check-in. Perhaps, the reason, our check-in was late time - 9 pm.
5 out of 5
Recommended
for Everyone
by A verified traveller from britain

Nice hotel close to Eurodisney.

Posted 30-Apr-2017
Pros: Great shuttle bus service to the parks
Cons: Put tea and coffee making facilities in the rooms.
Location: 40 minutes from the airport and 4 minutes to the parks on the shuttle.
Lovely hotel but missing tea and coffee facilities.Comfy beds and quiet to sleep.
4 out of 5
by Fiona

Posted 22-Apr-2017 on Hotels
Very clean, cheap stay and short walk to the parks.