Ratings based on 1,336 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, WA

Amazing hotel for my family of 6

Posted 17-Aug-2017
Pros: The staff is so nice, the hotel is across from target for grocery shopping, nice modern kitchen
Cons: Around 4pm i do not know what machine is in the base of the hotel , the building was vibrating, i thought i was sick , but found out it is the buildin
Location: it is close to disneyland, and a lot of water parks for kids
This hotel staff is so nice and polite, my family of 6 stayed five days to visit Disneyland and Disney adventure. They clean our room every day , fix our beds and gave us plenty towels. The free breakfast was buffet and different every day very delicious, but you have to go early to get all that was served. There were a lot of people from different race and country of origin to visit Disney. Their kitchen is excellent with big fridge and i was able to cook for my kids what ever we wanted. There is target across the street good for grocery shopping. This hotel is excellent for family stay
4 out of 5
Recommended
for Everyone
by A verified traveller

Staff was great, breakfast was great.

Posted 31-Jul-2017
It was great. Loved the staff, very nice. Rooms were spacious, clean and comfortable for my family.
Comment from Hotel Management
09-Aug-2017 by Walter M., Hotel Management
Thank you very much for your review, and thank you for being our guest.
5 out of 5
Recommended
for Families
by A verified traveller from Ensenada, Mexico

Disneyland Vacation

Posted 21-Jul-2017
Pros: I love the free breakfast options and loved the BBQ dinner on Tuesday night.
Cons: More pool towels. One evening there were none out when we arrived and then very few were brought out later.
Location: There are lots of eateries and a Target within walking distance.
This is the second Residence Inn location that my family of 5 has stayed at. The front desk was very informative on my questions about Disneyland, shuttle service, and surrounding restaurants.
Comment from Hotel Management
05-Aug-2017 by Walter M, Hotel Management
Thank you very much for your feedback, we are working on the concerns addressed as we strive to better ourselves each and every day for each guest. Thank you for being our guest.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location close to parks in Anaheim.

Posted 10-Jul-2017
Although it was a busy season, the staff was very friendly and responsive.
Comment from Hotel Management
18-Jul-2017 by Bill E., Hotel Management
Thank you for being our guest. I appreciate your review and am pleased to know that even under pressure, our staff remained friendly and responsive to your needs. Thank you for staying with us and we hope to see you again on a future stay in the Anaheim area.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Nice hotel with excellent service.

Posted 09-Jul-2017
The hotel was really nice and the room had lots of space. The service at the front desk was awesome!
Comment from Hotel Management
18-Jul-2017 by Bill Evans, Hotel Management
Liz, thank you for taking a moment to share your review with us. I am very pleased to know the size of the room worked well for you and your party and that our Front Desk staff gave the awesome service you expected. Thank you again for staying with us and we hope to see you again soon.
5 out of 5
by A verified traveller from E

superb staff at front desk

Posted 08-Jul-2017
my kids may have some of their best memories from the staff members especially chewally at the front desk. her warm and kind attentions towards my kids [theres a treasure chest with goodies she even let my kids grab goodies from] made the difference.... it's all about the people right marriott's seal is definitely well printed here congrats
Comment from Hotel Management
19-Jul-2017 by Walter M., Hotel Management
Thank you very much for your time in reviewing our property, we are glad you had an enjoyable time with us and we look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller from canada

Magnificent hotel to enjoy

Posted 06-Jul-2017
Pros: The best buffet breakfast, a wonderful room & pool & gift shop onsite.
Cons: Staff could be way more accommodating on arrival to help checkin more quickly & not make u wait for hours to gain access to your room early afternoon.
Location: So close to Disney and convention center and shopping and knots berry water park, onsite access for shuttles
We loved our room & buffet breakfast each day & how well the cleaners took care of our room each morning. Our only issue was at checkin when Michael rudely let us know at 1 pm that our room wouldn't be ready until 4 as the official checkin time is 4 and our room would need to be finished being cleaned. Our whole stay the cleaners were always at our door before 10 am & always did a great job & it really didn't take them very long, meaning our room upon checkin would be more than likely ready long before 4pm. We avoided Michael thankfully for the remainder of our stay and all other employees were very nice and friendly and helpful and we enjoyed the amazing pool and gift shop and all Orange County had to offer.
Comment from Hotel Management
19-Jul-2017 by Walter M., Hotel Management
Thank you very much for your feedback. We apologize for any challenges at check in, but are glad you were able to enjoy the rest of your stay. Thank you for being our guest.
4 out of 5
Recommended
for Everyone
by A verified traveller from from Miami

Close to Disneyland

Posted 27-Jun-2017
The staff's attentiveness and friendliness more than made up for any weaknesses in the hotel. It's a bit cramped; the pool was freezing even at midday, the elevators slow. But everyone went above and beyond, and the location can't be beat. I definitely recommend this one if you're going to Disneyland or the Anaheim Convention Center.
5 out of 5
Recommended
for Everyone
by A verified traveller from oregon

Nice hotel with more than accommodating staff

Posted 02-Jun-2017
Hotel is a great stay with very polite and accommodating staff to help with any questions or problems. Breakfast was more than expected and we would recommend sometime in the future
4 out of 5
Recommended
for Everyone
by A verified traveller from hawaii

Posted 28-May-2017
we enjoyed our stay. Thank you. Great service and awesome breakfast buffet.