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Reviews of Novar Arms Hotel

2.5 out of 5
Novar Arms Hotel
Balconie Street, Dingwall, Scotland

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 81 reviews" "
Rating 8 - Good. 35 out of 81 reviews" "
Rating 6 - Okay. 7 out of 81 reviews" "
Rating 4 - Poor. 3 out of 81 reviews" "
Rating 2 - Terrible. 3 out of 81 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Business traveller
Comfortable bed and good food
Stayed 1 night in Jan 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The service, friendliness and ambiance is all just great My only downside no steak on the menu
Stayed 1 night in Sep 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice older comfortable hotel. Meals were great.
Stayed 1 night in Sep 2023

6/10 Okay

Nick

Business traveller
Liked: Staff & service
Disliked: Room comfort
The staff are great, but very disappointed with the bed, the mattress was old and very uncomfortable!
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Xu

Disliked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Bruce, Abingdon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good food, relaxed and dog friendly. Spotlessly clean. It's an old building so yes it has some superficial scuffs around the edges but if you want something ultra modern, go and stay at an airport.
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We were stranded for 3 nights while waiting for a tyre for our rental car. We blew a tyre driving back from Skye. The roads are full of potholes and this is a common occurrence. Unfortunately for us the tyre was an unusual size and we just had to wait. The staff at the Novar Arms Hotel were wonderful. We were very lucky that there was a vacancy. We filled in the time with a bus trip to Inverness and some local walks. There's a Harry Potter film location nearby.
Stayed 3 nights in Aug 2023

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Helen

Disliked: Property conditions & facilities, room comfort
Could be Better
bedding clean,lovely clean large towels, breakfast fine …. room was tatty, loose headboard, really needs updating new beds, paintwork when door closed light shines through all around frame, windows filthy, even though at back of hotel still noisy first thing staff helpful and nice just really in need up the update input of cash ….. not worth the £125 a night £70 fairer as it is atm
Stayed 2 nights in Aug 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay, only complaint no mirror in the bedroom, a necessity . Will be back though
Stayed 1 night in Aug 2023

8/10 Good

Milka

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed for 4 nights for work and would go back. Good food for evening meals.
Stayed 4 nights in Jul 2023

10/10 Excellent

R. Bruce

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - close to many tourist areas, the staff were friendly and helpful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Andy

Stayed 2 nights in Jul 2023

10/10 Excellent

Margie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
These folks are the absolute nicest! The room was great, the food was great!
Stayed 1 night in Jul 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff.
Stayed 1 night in Jul 2023

8/10 Good

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff good. Room too hot, but weather unusually warm
Stayed 1 night in Jun 2023

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable overnight stop on our way north
Stayed 1 night in Jun 2023

8/10 Good

Gwendolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My room was very clean. Evening meal was hearty: steak pie and chips.
Stayed 1 night in May 2023

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay over
Stayed 1 night in May 2023

8/10 Good

R

Liked: Cleanliness, staff & service, room comfort
Mini Break
Good hotel. Staff were brilliant nothing to much trouble even tho the were working very hard
Stayed 1 night in Aug 2022

8/10 Good

Andrew

Stayed 1 night in Aug 2022

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Simple but clean room. Kitchen had only limited offers due to COVID-19, but the pizza was really good. Good breakfast. Free parking on the road.
Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

John

Stayed 1 night in Jul 2022

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing stay.
Location was not quite as advertised. Not in Dingwall but in Evanton which is six miles north. Dinner menu was extremely limited though after complaint was suppled free-gratis by hotel. Hotel was well appointed and the bed was clean and comfortable but the shower was hopeless for supply of hot water.
Stayed 1 night in Jul 2022

2/10 Terrible

Frances

Stayed 1 night in Jun 2022

8/10 Good

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wee getaway.
Lovely little traditional hotel with very friendly and helpful staff. Food was great.
Stayed 1 night in Jun 2022

6/10 Okay

Ian

Disliked: Property conditions & facilities
Stayed 3 nights in May 2022

8/10 Good

ROSS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

James

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Improvement needed , cannot recommend.
Really sorry to say the room we were in ,4, had a stale odour and the decoration was well overdue a redecoration . The very small en suite was dated and also needed redecorating. The corridors are also looking tatty . Service fine , bedding clean, mattresses not firm enough now. Breakfast self service and nothing cooked available.
Stayed 1 night in Sep 2021

8/10 Good

Clare

Stayed 2 nights in Sep 2021

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, friendly staff
Limited availability of bar due to Covid which is totally understandable. Really friendly staff. Bed was excellent. Nice breakfast
Stayed 1 night in Sep 2021

8/10 Good

alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lovely setting in the highlands of scotland
Stayed 3 nights in Aug 2021

10/10 Excellent

george

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nice and comfy staff lovely and food was good to
Stayed 7 nights in Aug 2021

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Well done to the staff
Staff made us feel very welcome for our two night stay. We took a breakfast and evening meal package which was excellent. When you consider what the hospitality businesses are having to cope with at this very difficult time we were so grateful that the Novar Arms are striving to maintain standards with a lower foot-fall.
Stayed 2 nights in Oct 2020

10/10 Excellent

MARK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stay.
I was only staying one night while mapping a cycle route I’m doing later in the year, but the staff were very friendly and helpful during the time I was there. The room was all I needed for the night. The bed was comfortable the shower was good and pizza I had was really good. In the morning as I was setting off fairly early they even kindly gave me my bacon roll to take away.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food and good service. Rooms comfortable
Stayed 4 nights in Aug 2020

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel reviews
I stayed at the Hotel as I was working in this location. I found the hotel staff friendly and offered recommendations for food. Friendly staff and environment. Room and amenities were great also. I would gladly stay here again.
Stayed 1 night in Nov 2019

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Jean Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Easy, convenient, very good breakfast
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Just a name
Room is Very small. Bed barely fit into room, squeeze by to progress over to other side of room Staff nice Food ok Price too high for this quality of hotel as compared to two other places we stayed at in Scotland
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Immaculately clean and comfortable. Shower was only lukewarm though, which let thjngs down a bit, as i came out shivering! Also thin walls, could hear conversations in the next rooms very clearly
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely scenery and excellent food and plenty of wslking spkace
Stayed 1 night in Aug 2019