Lobby sitting area

Reviews of Altinersan Hotel

3 out of 5
Altinersan Hotel
Altinkum Mah. 5.sok. no:8, Didim, Aydin

Reviews

7.6

Good

Rating 10 - Excellent. 68 out of 207 reviews" "
Rating 8 - Good. 65 out of 207 reviews" "
Rating 6 - Okay. 43 out of 207 reviews" "
Rating 4 - Poor. 16 out of 207 reviews" "
Rating 2 - Terrible. 15 out of 207 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Central and clean
The hotel is central to the beach.The staff are friendly and helpful.The pool is closed due to the time of year.Breakfast is excellent.The Hotel is basic so don’t expect anything more but on the plus side it is kept spotlessly clean including bedrooms.Still at Hotel and will post final review after leaving.
Stayed 7 nights in Nov 2023

8/10 Good

Iryna

Stayed 1 night in Nov 2023

4/10 Poor

Gulsen

Travelled with group
Disliked: Cleanliness, amenities
.
Stayed 8 nights in Aug 2023

6/10 Okay

Nazmeen

Liked: Staff & service
Basic hotel
The hotel was basic with good customer service. However, I had issues with the shower which were not put right. The bedsheets were not changed during my 3 night stay. I moved to a different hotel for my next 4 night stay.
Stayed 2 nights in Oct 2022

6/10 Okay

Mouktar

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Janraj

Stayed 6 nights in May 2022
Response from Sammy on 10 Jun 2022
Thank you for your comments Janraj. Hope to see you again soon. Altinersan Family

10/10 Excellent

anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel basic but very clean very friendly
It was a brilliant hotel very friendly nothing to much trouble for the staff.i happen to mention to the owner I love the atmosphere among staff they don't jump when he comes in he said we are more like family I respect them and they do their job and more because they all work as a family unit.How amazing is that.
Stayed 14 nights in May 2022
Response from Sammy on 11 Jul 2022
Thank you Anna for your comments It is very valuable to us. Hope to see you again soon Regards Altinersan Family

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jun 2021

10/10 Excellent

Eric, Corona, California

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice staff. Plenty of parking on the street in front of the hotel. Very close to the water too.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Aug 2020
Response from Sammy on 25 Sept 2020
Hi Kevin, Thank you for the review. It is very important for all of us. Hope seeing you soon again. Stay Safe

10/10 Excellent

Verified traveller

Stayed 10 nights in Sep 2020
Response from Sammy on 25 Sept 2020
Hi, Thank you for the review.Hope seeing you soon again. Stay Safe

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019
Response from Sammy on 12 Nov 2019
We wished that you shared your problems on time with reception,so we could helped you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family run hotel staff all seemed to be really nice for that reason I would come again to stay here for how nice the staff treat their guests.
Stayed 11 nights in Sep 2019
Response from Sammy on 12 Nov 2019
Thank you for your comments. Hope to see you again soon.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Excellent staff. Room was good, some of the fittings were a bit loose though. Breakfast was plentiful, fresh and tasty. Swimming pool was good, plenty of sun beds and a nice temperature. Very close to the beach and restaurants, and in a back street so much quieter. Thank you for a lovely holiday!
Stayed 8 nights in Aug 2019

6/10 Okay

Danny

Liked: Cleanliness
Disliked: Room comfort
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019
Response from Sammy on 17 Jul 2019
Thank you for your review Look forward seeing you again soon Regards

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Sammy on 17 Jul 2019
Thank you for your review Look forward seeing you again soon Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beech Just off the Main Street for shopping eating etc
Stayed 1 night in Jun 2019
Response from Sammy on 19 Jun 2019
Thank you for your rating We look forward seeing you again soon BR

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good and will use again. Pool was great and staff very friendly. Rooms a littlw basic but very clean and towels changed daily. Breakfast was very good.
Stayed 7 nights in May 2019
Response from Semih Erdem on 5 Jun 2019
Thank you very much. We look forward seeing you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is clean and staff are very helpful. Very close to beach and shopping. I have stayed here around 8 times over the last 5 years and would not book anywhere else. If you need anything staff will do anything to help you out.
Stayed 7 nights in May 2019
Response from Sammy on 27 May 2019
Thank you for your comments look forward seeing you soon BR

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turkish family hotel
Family hotel basic and clean nice Turkish breakfast in heart of resort 5 mins walk to beach
Stayed 1 night in Oct 2017
Thank you for your comments Tracey. during 2017 we have had lots of complaints. therefore right now we are upgrading them. they will all be ready for the summer season 2018. see you soon sammy

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2017
yorumlarınız için çok teşekkürler tekrar görüşmek dileğiyle Semih Erdem

6/10 Okay

Fuat, Ankara, Turkey

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Poor room service
Until we understand even the basic room cleaning service was given upon request only we felt very uncomfortable. Even after they did not clean the bathroom and wash basin until we specifically asked for it. Other than that it was ok
Stayed 5 nights in Jun 2017
Response from Sammy Reservation manager on 3 Jul 2017
Hi Mr.AKCAYOZ Thank you for your review. Our cleaning laddies and reception would gladly help you to receive better service. Please next time use room status card and use better manner toward laddies. we are all human. BR Sammy

10/10 Excellent

lyndon, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location,
5 minutes from beach and several very reasonably priced places to eat within easy walking distance, indian, chinese, Italian as well as the local native cuisine, cant wait o return many times in the future
Stayed 9 nights in May 2017
Response from Sammy on 27 Aug 2017
Thanks for staying with us. We look forward seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yorumunuz için çok teşekkür ederiz. Sizlere daha iyi hizmet verebilmek için çok çalışmaktayız. Elbette eksikliklerimiz ve hatalarımız olabiliyor bunları bizlerle tatilininizin başlarında paylaşmanız her zaman tercihimizdir. Tekrar görüşmek dileğiyle. Semih Erdem Altınersan Hotel Ailesi Thank you for your respond that ıs very ımportant for us. we look forward seeing you again. Best Regards Sammy

4/10 Poor

Mike, Wales

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mediocre at best
Very basic accommodation, which was expected for the price, but the bathroom condition was very poor. Room cleaning did not come up to standard, bathroom wasn't cleaned throughout the week(may explain above statement), only swept floors and made beds. Breakfast is Turkish only - not ideal for some Lift kept breaking down throughout the week Staff not the friendliest Location was good, not far from the beach, and we were able to get decent breakfast close by

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor standard
Poor standard of hotel. Location good but hotel let down by its run down and dated rooms. Cleanliness ok. Staff not very welcoming or helpful. Poor quality of food at breakfast and lack of variety.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel - great location
Had a great holiday and would highly recommend this hotel. the staff especially the manager were really helpful. Couldn't do enough for us! The food was great - will definitely be back!

10/10 Excellent

Bernard, Evesham. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turkish holiday
We new this would be a basic hotel but it was better than we thought. Food good service good cleanliness good staff so polite would recommend

10/10 Excellent

Blue, London

Liked: Cleanliness, staff & service, room comfort
Cheap and cheerful.
Despite the fact that nothing worked, the manager was extremely helpful. I had a large room with a balcony. It was end of season but the staff were wonderful. It was very near the beach and all of the shops. I would go back and recommend it to my friends. The breakfast was simple but more than enough, and fresh.

6/10 Okay

FrequentFlyer, London

Liked: Staff & service
Disliked: Property conditions & facilities
Good Value
Perfect location for the seafront and restaurants as only a 5 minute walk away but far out enough that it's peaceful at night. Staff were really polite and helpful. Rooms were very basic and quite dated but with such low rates I wasn't complaining. I'd definitely stay again, especially when travelling alone as the value for money is great.

10/10 Excellent

tracey, U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff for all
Excellent, nothing was to much trouble for any members of the staff always helpful, cleaner's fantastic job, fresh towels daily, every other day fresh bedding.

2/10 Terrible

Dean, London

Disliked: Property conditions & facilities, room comfort
near the beach and shops
hotel will charge you for using the fridge and air conditioner in the room daily also their is no internet in the room only in the main reception area even though you want to use next to the main area it is very bad reception. Breakfast is not want you think?. In Breakfast their NO orange juice, NO water, NO meat , NO sausage, NO scramble eggs, NO croissant just olive,tomato, white cheese, coffee, tea, bread and butter,jam, honey and boiled eggs only is served in breakfast. room NO satellite TV, No Alarm clock. i will rate this hotel Zero star

8/10 Good

Nazely

Liked: Staff & service, property conditions & facilities
A quite pleasant stay in Altenersan hotel.
The hotel was just 3 minutes walk to the beach,shops,bars and restaurants.A delightful buffet breakfast was served in the lovely garden every morning. The staff was helpful as well.I highly recommend Altenersan to everyone visiting Didim for a joyful time.

6/10 Okay

Joanna, Calgary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very basic with friendly service
This was a last minute booking. We did have a hard time finding the hotel. When we went to check in, we were asked for a paper copy of the e-mail confirmation. As we were traveling, we had no access to a printer, and had to go to a nearby Internet cafe. When we were shown our room, I was initially put off. In spite of what the listing says, it does not look renovated in the rooms. The bed felt damp, and the bathroom was very small with a shower open to the toilet. We had a double bed, but only a single blanket. We were able to get another one. The lock on the door was the sort of door knob lock you see on a bathroom door. The breakfast buffet was basic but decent. Other than our initial experience of needing a printed reservation, the staff was extremely friendly and helpful. The location was quite close to the beach. Overall, you get what you pay for. It's basic but gives you an adequate place to sleep.

4/10 Poor

Jules, London, UK

Disliked: Cleanliness, room comfort
Hotel very disappointing, but location good.
I stayed at this hotel for a week. The rooms were ok but were not cleaned on a daily basis. All they did was take your rubbish and changed the sheets and towels once during the week. There were not enough electrical sockets in the room and there was no mirror in the bedroom. To get some warm water you had to run the shower for 15 minutes which I thought terrible and a waste. I did complain a couple of times and because of this they didn't charge us for the use of the fridge in the room. The only good things about the hotel were some of the staff and the location. I definitely would not recommend this hotel and don't think it should be listed as a 3 star hotel more like 2 star.

8/10 Good

Dharma, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altinersan review
This is a good budget hotel. The staff are friendly and helpful. Hotel is well located and close to everything. Definitely not 5 star, basic facilities but completely adequate. Go not expecting 5 star and be pleasantly surprised.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Begining of season so was quieter.Staff helpful and couldnt do enough for you. rooms clean. location very near the beach all round enjoyed my stay

6/10 Okay

taner

Business traveller
Disliked: Room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utroligt skønt personale som interesserede sig meget for at hjælpe
Stayed 6 nights in Aug 2023

10/10 Excellent

Adeline

Stayed 6 nights in Aug 2023

2/10 Terrible

Kerim

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Als wäre es eine Jugendherberge gewesen. Sehr ranzig und die Zimmer waren sehr klein. Wenig Bewegungsmöglichkeiten. Nebenan ist ein Hotel für Familien, morgens um 7-8 schreien Kinder. Würde ich nicht nochmal hingehen.
Stayed 8 nights in Jul 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

8/10 Good

Zafer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Pelin

Stayed 3 nights in Jun 2023

6/10 Okay

GULSAH

Travelled with family
Stayed 1 night in Sep 2022

6/10 Okay

Ece

Stayed 1 night in Sep 2022

6/10 Okay

Yalcin

Disliked: Room comfort
Sıradan otel
Otel konum olarak merkezi bir bölgede. Araç park edecek yer olarak dar sokaklarda boş bulunan yerler. Yatak aşırı rahatsız edici. Duş başlığı kırık, bozuk. Balkon imkanı sigara içmeye, çamaşır asmaya uygun. Kahvaltısı tatmin edici. Asansör yavaş ve küçük. Bir daha geleceğimi düşünmüyorum.
Stayed 1 night in Sep 2022