Friendly staff, large room, comfortable beds. Good location near diamond district and central station (definitely worth a visit btw) but around a 25 minute walk from old part of town... nice breakfast as well
Staff attentive, friendly and efficient at check-in, room appeared nicely and modern decorated. Hotel is in a reasonably convenient position 10-15 minutes from main railway station and maybe 30 minutes from main shopping and tourist locations. Good for active tourists.
HOWEVER, there were several problems with the room - all of which could have been rectified with regular maintenance. We reported these but requested that they were NOT attended to during our stay as we wanted a hassle free 2 day stay.
The bathroom door was physically broken (bottom hinge) and would not close, the toilet roll holder had been removed, the vertical shower rail was held on with one screw and looks like it could have fallen off at any time and there was sealant missing around the bath meaning that water would leak through below the bath and possibly onto the room below. (I have photos of all these if the hotel requires them)
On our second night we returned to the room to find that there had been no room service, our used towels were still on the floor and the beds were un-made. Reception were most helpful and on checking found a not that we had requested 'do not disturb' - which we HAD NOT.
Another issue was that the free coffee and tea machine in the lobby was not working for part of our stay - but reception staff happily made us fresh coffee.
Having said all this, WE WOULD stay here again - but do suggest regular room inspections to ensure that these maintenance problems are attended to.
Traveller from UK
If you like variety and the good life, Antwerp is the place for you. A city with a rich history and beautiful buildings where …More
Good hotel within walking distance of Central Station, buses trams and pre-metro. Spoilt for choice when it comes to restaurants within 10 minutes. Good breakfast buffet choices and free drinks available from machine 24 hours.
We stayed overnight here. It's a budget Ibis, and you get what you pay for- no frills, but a clean, comfortable room. We couldn't believe how quiet it was, especially given it's proximity to the station. The area itself is a little odd, and the warnings against opening your windows a bit spooky- as were the 2 armed soldiers patrolling the streets! We think they were there to protect the large Hasidic Jewish population. However, there were also kids playing in the streets, and people walking cute dogs. We would go back
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Pocket Guide: Diamond District Diamond District Hotels
Diamonds get their sparkle in this 1 square mile district where 3,500 gem cutters ply their glamorous craft in rows of understated diamond emporiums. With its 4 diamond exchanges, the Diamond District is the center of the world's diamond trade and also the center of Hassidic culture in the city. Kosher eateries and distinctive Jewish Orthodox garb give this neighborhood a particular hue.
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