Daily buffet breakfast (USD 29.42 per person)

Reviews of Pan Pacific Sonargaon Dhaka

5 out of 5
Pan Pacific Sonargaon Dhaka
107 Kazi Nazrul Islam Avenue, Dhaka

Reviews

8.2

Very good

Rating 10 - Excellent. 117 out of 302 reviews" "
Rating 8 - Good. 121 out of 302 reviews" "
Rating 6 - Okay. 39 out of 302 reviews" "
Rating 4 - Poor. 15 out of 302 reviews" "
Rating 2 - Terrible. 10 out of 302 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

hussam

Business traveller
Liked: Staff & service
Does not deserve 5 stars to be honest
Stayed 5 nights in Oct 2023
Response from Suraiya on 16 Nov 2023
Dear Esteemed Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Akther

Liked: Cleanliness, staff & service, property conditions & facilities
good service and safety
Stayed 1 night in Jul 2023
Response from Suraiya on 18 Jul 2023
Dear Esteemed Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Khandaker Iftekhar

Stayed 7 nights in Jul 2023
Response from Suraiya on 2 Aug 2023
Dear Esteemed Guest,Greetings from Pan Pacific Sonargaon Dhaka!Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future!All our very best,Pan Pacific Sonargaon Dhaka Team

8/10 Good

Pushkar

Stayed 2 nights in Jun 2023
Response from Suraiya on 10 Jul 2023
Dear Esteemed Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely yours,Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

MAXWELL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
I spent 20 days at Pan Pacific Sonargaon and thoroughly enjoyed the experience. All staff right across the entire property appeared very well-trained which leads to efficient service. Extra polite and accommodating, and always eager to please.
Stayed 20 nights in May 2023
Response from Suraiya on 25 Jun 2023
Dear Esteemed Guest,Thank you for sharing your wonderful experience at Pan Pacific Sonargaon Dhaka. We are thrilled to hear that you thoroughly enjoyed your 20-day stay with us. It is our utmost priority to provide exceptional service and create a memorable experience for all our guests.We are delighted that you found our staff to be well-trained, efficient, and accommodating. Our team takes great pride in delivering top-notch service and ensuring that our guests feel welcomed and cared for throughout their stay. Your kind words serve as a recognition of their hard work and dedication.At Pan Pacific Sonargaon Dhaka, we strive to go above and beyond to meet our guests' expectations, and it brings us immense joy to know that we were able to exceed yours. We genuinely appreciate your feedback and your recognition of our efforts.Once again, thank you for choosing to stay with us. We look forward to welcoming you back in the future for another exceptional experience.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Nobutane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That hotel was wonderful. Especially their pool bar and retaurants.
Stayed 4 nights in May 2023
Response from Suraiya on 25 Jun 2023
Dear Esteemed Guest,Thank you for taking the time to share your wonderful experience at Pan Pacific Sonargaon Dhaka. We are thrilled to hear that you had a wonderful stay with us and enjoyed our Pool Café and restaurants.Our Pool Café is designed to provide a relaxing and refreshing experience for our guests. We are glad that you had a great time there, and we hope you were able to unwind and enjoy the poolside ambience.Thank you once again for your kind words. We truly appreciate your feedback, and it serves as a motivation for us to continue delivering exceptional experiences to all our guests.We look forward to welcoming you back to Pan Pacific Sonargaon Dhaka for another wonderful stay in the future.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Nobutane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good enough.
Stayed 1 night in May 2023
Response from Suraiya on 25 Jun 2023
Dear Esteemed Guest,Thank you for taking the time to share your feedback about your recent stay at Pan Pacific Sonargaon Dhaka. We appreciate your review and are glad to hear that you found our property to be good enough.If you have any specific suggestions or areas where you believe we can enhance the guest experience, we would be grateful to receive them. Your input helps us identify areas where we can make positive changes and ensure that we meet and exceed our guests' expectations.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for an even better experience.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team

4/10 Poor

Tapash

Business traveller
Disliked: Staff & service, property conditions & facilities
Entrance door guard are arrogant and not fit for 5 star hotel security, I was told that hotel has a policy not allowing outside food in moto hotel even for hotel residents. Hotel door security were rude and they didn’t allow sweets which was a gift to carry with me back to Australia. I expressed my disappointment to Duty Manager and he also confirmed hotel policy not to allow any food and reason in his words was hotel guest get sick and blame to hotel food. I told duty ma average that does that mean hotel residents can’t take food outside? They can get sick having food outside. Restaurant conditions also very disappointing, too many nonresident guest during dinner and they were closing only restaurant open entire hotel at 8:15 pm
Stayed 5 nights in Mar 2023

4/10 Poor

Tapash

Business traveller
Disliked: Staff & service
Disappointing not five star quality
Stayed 6 nights in Mar 2023

10/10 Excellent

Mohammed Shalim

Stayed 1 night in Mar 2023

10/10 Excellent

Saiful, Calgary

Stayed 1 night in Feb 2023
Response from Suraiya on 16 Nov 2023
Dear Esteemed Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

ravinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and food
Stayed 2 nights in Jan 2023
Response from Pan Pacific Sonargaon Dhaka Team on 30 Jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

8/10 Good

Wasif

8/10 Good

MD ABDUL

Liked: Cleanliness, staff & service, amenities
Location is very good place. Lobby is so big.
Stayed 1 night in Nov 2022
Response from an Pacific Sonargaon Dhaka Team on 30 Jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

6/10 Okay

MDABDULMABUD

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I appreciate GM upgrade my room. Thank to GM and Mr. Bashar. However, most disappointing part is Hotel staff are security people always looking and begging for tips. I am totally disappointed about such attitude. Front desk staff are very helpful and friendly. However, welcome drink must come with a hot towel, so that guest could clean hand and drink. Please confirm it. I wish next time I could get out of those trouble. Thank you
Stayed 8 nights in Oct 2022
Response from Pan Pacific Sonargaon Dhaka Team on 31 Oct 2022
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We really appreciate your views and would obviously take action on that. We appreciate your patience and hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

6/10 Okay

MD ABDUL

Business traveller, Travelled with partner
a lot of mosquito in hotel lobby. this no good.
Stayed 3 nights in Oct 2022
Response from Pan Pacific Sonargaon Dhaka Team on 31 Oct 2022
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We have noted your review and truly have strengthened our pest control team so that our valued guest, such as yourself, will not face again. We appreciate your patience and hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

6/10 Okay

Venice

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2022
Response from Pan Pacific Sonargaon Dhaka Team on 31 Oct 2022
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

2/10 Terrible

Jorge

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Old, smelly, they charge for early check in a full night. Expensive. Overall not recommended
Stayed 2 nights in Sep 2022
Response from Pan Pacific Sonargaon Dhaka Team on 25 Sept 2022
Dear Valued Guest,“Thank You” very much for completing our Guest Questionnaires on your recent stay at the Pan Pacific Sonargaon Dhaka. I am very pleased to know that you have rated most of our questions in the Guest questionnaire, which is very much encouraging for all the hotel associates. Only through the contribution of valued Guests, such as yourself, we do come to know about the shortcomings we have, and on which we need to work to create a better experience for our valued guests.Dear Sir, through this survey we found your dissatisfaction on charging you for making an early check in , however while checking with our Front Office Reception it was found that you booked with us for 2 nights i.e. 20 th and 21st September, 2022, on 20th you checked in at 16.46 hrs and accordingly you were charged, there was no early check in which has been mentioned. However, regarding the smell, I would express apology as you had to experience this while staying in the most iconic property of the country, we would have given you a room change if we had received any room change request from you,at that time or we could have sent someone immediately to your room so that we could find out the reason for the smell, whether any mildew or wet carpet issue or anything which we could find out at that time.We are truly apologetic and would like to give you a better service next time once you are here again, but our request will be to inform us while staying with us, so that immediate action can be carried out. We “Thank You” again for your participation and feedback in this survey and we are assuring you of our best services during your next visit. Please let us know if you require any more things while visiting us.Sincerely,Pan Pacific Sonargaon Dhaka Team

6/10 Okay

Lakshmi

Stayed 2 nights in Jun 2022
Response from Pan Pacific Sonargaon Dhaka Team on 30 Jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

8/10 Good

Ahmed

Liked: Staff & service
Stayed 1 night in Feb 2022
Response from Pan Pacific Sonargaon Dhaka Team on 30 Jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

2/10 Terrible

Ataur

Stayed 1 night in Mar 2022
Response from Pan Pacific sonargaon Dhaka Team on 30 Jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

8/10 Good

md minhaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Asish Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professionalism and friendliness
Stayed 2 nights in Sep 2021
Response from MUSADDIQ on 10 Sept 2021
Dear Asish Kumar, “Thank You” very much for completing our Guest Questionnaires on your recent visit to Pan Pacific Sonargaon Dhaka. And we really appreciate the constructive suggestions that you put through this survey; we try to address the problems our valued Guests face with the view of taking corrective actions and make their stay comfortable next time. It is always a pleasure to have you with us. We look forward to welcoming you again to Pan Pacific Sonargaon Dhaka. Sincerely, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Basma

Stayed 1 night in Aug 2021
Response from Pan Pacific Sonargaon Dhaa Team on 30 Jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Zishan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from MUSADDIQ on 1 Jun 2021
Dear Mr. Zishan, Greetings from Pan Pacific Sonargaon Dhaka! Thank you very much for spending your valuable to review us. Your reviews will inspire us so that we can provide more personalized service in your future stay with us. Looking forward to having you with us again so that we can get the opportunity to serve you with our more specialized service. Be careful, stay safe.

10/10 Excellent

JAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Excellent
Stayed 4 nights in Apr 2021
Response from MUSADDIQ on 31 May 2021
Dear Jay, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so very much for your valuable time to review us. We always try our best to provide our most personalized service to all of our guests. Hope to have the opportunity to serve you again in future.

6/10 Okay

Hassan

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2021
Response from Pan Pacific Sonargaon Dhaka on 1 Jun 2021
Dear Sir, Greetings from Pan Pacific Sonargaon Dhaka. We are writing you to know what actually made your experience not that excellent which resulted a lower score in your review, would appreciate a little explanation which we could rectify to ensure a better experience for you in future. Thank you for your rating and participation in this guest satisfaction survey. Sincerely Pan Pacific Sonargaon Dhaka Team

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2021
Response from Pan Pacific Sonargaon Dhaka on 1 Jun 2021
Dear Valued Guest, “Thank You” very much for completing our Guest survey during your recent stay at Pan Pacific Sonargaon Dhaka. I am a little startled to see that you have rated us not very well in the guest survey, which is a kind of embarrassing for all the hotel associates and we are really sorry for the inconvenience that you came across while enjoying our services which resulted a lower rating in the Guest satisfaction survey. However, besides expressing our sincere apology through this email it is a high time , I assume, to seek your advice on our services which could bring a 5 star rating from you. As we strive to exceed our valued guests expectation, as yourself, all the time through our services, we wish to attain the 5 star rating , therefore, would appreciate if you please put your suggestion on any of the things you would like to see within our facilities, we will be really very obliged, and eventually will earn a 5 star rating from you, It is always pleasure to have you with us. We look forward to welcoming you again in Pan Pacific Sonarga Dhaka. Sincerely, Pan Pacific Sonargaon Dhaka

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Pan Pacific Sonargaon Dhaka Team on 17 Feb 2021
Dear Valued Guest, “Thank You” very much for completing our Guest survey during your recent stay at Pan Pacific Sonargaon Dhaka. I am a little startled to see that you have rated us not very well in the guest survey, which is a kind of embarrassing for all the hotel associates and we are really sorry for the inconvenience that you came across while enjoying our services which resulted a lower rating in the Guest satisfaction survey. However, besides expressing our sincere apology through this email it is a high time , I assume, to seek your advice on our services which could bring a 5 star rating from you. As we strive to exceed our valued guests expectation, as yourself, all the time through our services, we wish to attain the 5 star rating , therefore, would appreciate if you please put your suggestion on any of the things you would like to see within our facilities, we will be really very obliged, and eventually will earn a 5 star rating from you, It is always pleasure to have you with us. We look forward to welcoming you again in the Pan Pacific Sonargaon Dhaka. Sincerely yours, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Masum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021
Response from Pan Pacific Sonargaon Dhaka Team on 17 Feb 2021
Dear Valued Guest, "Thank You” very much for completing our Guest Questionnaires on your recent visit at the Pan Pacific Sonargaon Dhaka. I am very pleased to know that you have rated us very well in the guest questionnaire, which is very much encouraging for all the hotel associates. Only through the contribution of valued Guests, such as yourself, we do know that our efforts in attempting to meet, if not exceed, our Guest’s expectations have been worthwhile. It is a pleasure to read your positive comments regarding our Associates and services. I will ensure that they are aware of their success in providing commendable Guest services. We “Thank You” for your participation and feedback in this survey and we look forward to welcoming you again in the Pan Pacific Sonargaon Dhaka. Sincerely yours, Pan Pacific Sonargaon Dhaka Team

2/10 Terrible

Mir, Jackson heights, New York- 11372

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk employees aren’t professional at all ; different persons provide me different information; few of the inside employees were very proactive though. I put myself in an awkward condition staying here just for a night; I reserved my booking through online so they couldn’t include me free breakfast they said; Would definitely never come back anymore to experience the terrible experience.
Stayed 1 night in Dec 2020
Response from Pan Pacific Sonargaon Dhaka on 27 Dec 2020
Dear Mr. Mir, Thank you for taking the time to provide us with comments and feedback from your recent stay at Pan Pacific Sonargaon Dhaka. We appreciate your valuable feedback, as it allows us to identify and improve on our current service delivery and standards. Please accept our sincere apologies for the issues you encountered regarding breakfast during your recent stay as this is not a usual reflection of our service standard. It is regrettable that some of the inadequacies while staying at the hotel did not lead to a rather comfortable experience. We thank you for taking your precious time and we will continue to strive to further develop our service based on the feedback you gave. We would like to assure you that we will continue to conduct the necessary training to ensure that our guests receive the positive and memorable hotel experiences that we are committed to deliver. We promise to deliver a newly invigorated and enriching hotel experience for you on your next visit at Pan Pacific Sonargaon Dhaka which we hope is very soon. All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Nashid, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CUstomer service and covid precautions. Really loved the environment and the people
Stayed 1 night in Nov 2020
Response from Pan Pacific Sonargaon Dhaka on 1 Dec 2020
Dear Mr. Nashid, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

6/10 Okay

Tasnim

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2020
Response from Pan Pacific Sonargaon Dhaka on 9 Nov 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! While we wish you had a better experience, it is feedback like yours that we learn from, immediately correct and use to improve our service deliverable. We thank you for taking the time out of your busy day to share your feedback about our iconic 5 Star Hotel where we strive to “Exceed Your Expectations”. Pan Pacific Sonargaon Dhaka strives very hard to deliver a consistent, exceptional Guest experience. It's apparent in your case that we fell short and we deeply sympathize with your situation. Kindly inbox us your Room Number/ Confirmation Number/ Stay Dates so that we can go back and dig out the problems you have faced during your stay and make sure it never happens again. You cooperation in this regard will be highly appreciated. We promise to deliver a newly invigorated and enriching hotel experience for you on your next visit at Pan Pacific Sonargaon Dhaka which we hope is very soon. All our very best, Pan Pacific Sonargaon Dhaka Team

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2020
Response from Pan Pacific Sonargaon Dhaka on 9 Nov 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

2/10 Terrible

M Hossain Al

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Pan Pacific Sonargaon Dhaka on 9 Nov 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! While we wish you had a better experience, it is feedback like yours that we learn from, immediately correct and use to improve our service deliverable. We thank you for taking the time out of your busy day to share your feedback about our iconic 5 Star Hotel where we strive to “Exceed Your Expectations”. Pan Pacific Sonargaon Dhaka strives very hard to deliver a consistent, exceptional Guest experience. It's apparent in your case that we fell short and we deeply sympathize with your situation. Kindly inbox us your Room Number/ Confirmation Number/ Stay Dates so that we can go back and dig out the problems you have faced during your stay and make sure it never happens again. You cooperation in this regard will be highly appreciated. We promise to deliver a newly invigorated and enriching hotel experience for you on your next visit at Pan Pacific Sonargaon Dhaka which we hope is very soon. All our very best, Pan Pacific Sonargaon Dhaka Team

8/10 Good

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Pan Pacific Sonargaon Dhaka Team on 1 Jun 2021
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Sincerely, Pan Pacific Sonargaon Dhaka Team

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
very friendly,secure. very good service...didnot like when they move my room to the upper floors.room was pretty dirty. and didn't give enough time or notice to change my room.
Stayed 23 nights in Feb 2020
Response from Pan Pacific Sonargaon Hotel on 22 Apr 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel
Amazing hotel. We enjoyed our stay very much. We are going to come back.
Stayed 10 nights in Feb 2020
Response from Pan Pacific Sonargaon Hotel on 22 Apr 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020
Response from Pan Pacific Sonargaon Hotel on 22 Apr 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was always interesting and changing dishes. Also the reception was very quick and responsive.
Stayed 4 nights in Feb 2020
Response from Pan Pacific Sobnargaon Hotel on 1 Mar 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

8/10 Good

David, Melbourne Australia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service of the staff is always excellent (this is my 3rd visit here).
Stayed 4 nights in Feb 2020
Response from Pan Pacific Sonargaon Hotel on 1 Mar 2020
Dear Mr. David, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

John, Ottawa, Canada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were especially thoughtful and made a number of efforts specifically to serve my needs. All that a hotel should be!
Stayed 1 night in Jan 2020
Response from Pan Pacific Sonargaon Hotel on 1 Mar 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Pan Pacific Sonargaon Hotel on 1 Mar 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for vacations i have good friends and family photo
Stayed 13 nights in Dec 2019
Response from Pan Pacific Sonargaon Hotel on 1 Mar 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location amidst of busting Dhaka with open space. Heated swimming pool.Nice and courteous staff.
Stayed 4 nights in Dec 2019
Response from Pan Pacific Sonargaon Dhaka on 1 Jun 2021
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Sincerely, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Ahsanul Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming Back in Feb =]
Totally awesome stay again ... The hotel restaurant (breakfast and dinner) are really really delicious, I think should give it a try sometime *yum*
Stayed 3 nights in Dec 2019
Response from Pan Pacific Sonargaon Dhaka on 1 Jun 2021
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I prefer to stay here because the price is right. the breakfast was good but need be warmed, The service was excellent.
Stayed 1 night in Dec 2019
Response from Pan Pacific Sonargaon Dhaka on 1 Jun 2021
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Sincerely, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Ahsanul Sean

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don’t understand the bad reviews ...
This place is amazing, I travel to the country 3-4 times per year and have my own apartments in the city but still stay here when I bring family along (and they take all the comfy beds at home) ... I couldn’t ask for better and with the Hotels.com discounted rates : this place becomes unbeatable ... The staff are awesome and the facilities are pretty darn good : I own a telecom and stay in 5 star hotels around the world.
Stayed 2 nights in Dec 2019
Response from Pan Pacific Sonargaon Dhaka on 1 Jun 2021
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019
Response from Pan Pacific Sonargaon Dhaka on 1 Jun 2021
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 Excellent

Arman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I am very much happy with the stay as you upgraded me also in a suit room even service at the lounge very good and welcoming specially Parul from front desk very kind and helpful all the time.
Stayed 2 nights in Jul 2019
Response from Pan Pacific Sonargaon Dhaka on 1 Jun 2021
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team