Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveller from Bath

Could do Better

Posted 17-Jan-2016
Pros: Staff helpfulness
Cons: Decor, tv's and the heating system!!!
Booked a single room for 2 nights in January (out of season) for a funeral. Room was small ish but adequate I guess for the money, only £38 per night including breakfast. A bit dated with regards to decor etc, bathroom was large given that it was a single. I had an old portable TV which wasn't working. Staff happy to try and fix but instead decided to upgrade me to a double room overlooking the grounds, a lot better but still a bit dated and rough round the corners, heater was hanging off on one of the fittings, propped up by wardrobe door. On the subject of heating this was permanently on so room too hot even in January so slept with window open. For the money paid and the helpfulness of the staff, and obviously the upgrade I got then it was worth the money. However if it had been busy and I couldn't have moved rooms I would have been disappointed.
2 out of 5
by A verified traveller from South Gloucestershire

Never again

Posted 03-Nov-2015
Pros: Not a lot
Cons: Pull it down and start again
Location: Thankfully only stayed one night
Staff at check in and at breakfast very courteous, the room thankfully was for one night only. Bathroom shower curtain god only knows what was on that, tiles around the bath and the grout, well I could not work out if it was supposed to be black or if it was just mold. The ceiling tiles if you shut the bathroom door to loud would have come down and whatever was hanging from them I don't want to know. Now on to the bedroom the bed was probably left from when the building was first constructed about 1850 or so/ they then managed to put sheets on the bed that had more holes than your average tea bag. On to the window someone before us had managed to stuff toilet paper in to the frame to stop it rattling it kind of worked but if it was to stop a draft that was a pointless exercise because the crack in the glass was letting in the only fresh air in the room in.
4 out of 5
Recommended
for Everyone
by A verified traveller from Gloucestershire

Posted 02-Nov-2015
Large hotel with good leisure facilities and plenty of car parking. Was upgraded from a single to a double room - clean and pleasant although a little dated. Excellent plentiful breakfast. Very pleasant attentive staff, and plenty of them . Thanks for a pleasant break.
2 out of 5
Recommended
for Couples
by A verified traveller

Poor Palace

Posted 28-Oct-2015 on Hotels
Very run down and tired with shabby decor and old creaky beds. Needs bringing into the 21st century. Breakfast was about passable. No wi-fi above the ground floor. Bar had zero atmosphere. Gym was something out of 1975. Feel very sorry for it - am sure it was fabulous in its heyday!
4 out of 5
Recommended
for Families
by Jonathan

Posted 27-Oct-2015 on Hotels
Old style grand hotel Lovely staff
2 out of 5
Recommended
for Business Travellers
by derek

This traveller left a rating score only Posted 03-Oct-2015 on Hotels
4 out of 5
Recommended
for Getaway With Friends
by Jean from Newport

Torquay short break

Posted 01-Oct-2015 on Hotels
Friendly staff, very good facilities, beautiful gardens and really excellent breakfasts.
4 out of 5
Recommended
for Everyone
by A verified traveller from leicestershire

Superb gardens

Posted 26-Sep-2015
Clean rooms very friendly staff super food great menu fantastic gardens mini golf course indoor and outdoor pools I would highly recommend the suite with garden views a little bit extra but well worth it the hotel is a little bit dated but adds to the caricature very happy stay😎
5 out of 5
Recommended
for Getaway With Friends
by Kathy from St. Catharines

Dancing at the Palace

Posted 21-Sep-2015 on Hotels
Had a wonderful stay at The Palace in Babbacombe. The room was very comfortable, the food was excellent and the staff were all extremely helpful and friendly. The hotel was very accommodating to our group of 91 Scottish Country Dancers. The only drawback was the side of the bathtubs were very high and would be hard for older visitors to get their legs over the edge - no grab bars installed for safety.
5 out of 5
Recommended
for Personal Event
by Gabriel

This traveller left a rating score only Posted 10-Sep-2015 on Hotels