Ratings based on 591 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 28-Sep-2016
Had lots of room in the suite we were assigned. Very comfortable.
4out of 5
by A verified traveller

Very comfortable stay

Posted 26-Sep-2016
Pros: Location
Cons: Larger bar food menu
The room was very comfortable and roomy. No hassle on checking in. Was disappointed that the deep fat fryer was not working for the first two nights so it did restrict the bar menu
4out of 5
by A verified traveller

Lovely views

Posted 18-Sep-2016
Pros: Everything
Staff were very friendly and helpful throughout our stay
5out of 5
by A verified traveller from Berlin

Sehr gute Lage, ruhig, komfortabel, Stadtnähe,

Posted 12-Sep-2016
Pros: Lage, Ausstattung, Service
Location: ruhige, trotzdem zentrale Lage, liegt direkt am Wanderpfad South-West -Path, Nähe zum Hafen für Ausflüge nach Brixham, Nähe Bus für andere Orte.
Guter Ausgangspunkt für Aktivitäten in die nähere Umgebung
4out of 5
by A verified traveller from London

Grand Victorian hotel overlooking Torbay

Posted 09-Sep-2016
Pros: The location and rather faded grandeur
Cons: The décor needs a facelift
Location: Perfect location to explore Torquay
We chose the hotel because of its proximity to the Michelin-starred Elephant Restaurant where we had booked an evening meal. It is close to all of the main attractions and has retained much of its Victorian grandeur although it does need the planned 8.3 million refurbishment to bring it up to date. Our room was spacious and comfortable with a magnificent view.
5out of 5
by A verified traveller from wiltshire

Very nice hotal and close to town shops and bars

Posted 05-Sep-2016
Pros: All was good
Cons: Put air conditioning in rooms as it was to hot at night
Location: Nice shops,good eating places and a nice harbour l
I took my wife away for our 30 wedding anniversary and the hotal was very nice and clean.As my wife did not know anything about it she was very pleased with the hotal and it's surrounding
2out of 5
by A verified traveller from Dorset

Not a 4 star hotel not worth the money

Posted 30-Aug-2016
The hotel room needs updating very old and broken. For a 4 star hotel I expect more the standards in the room very disappointed if it wasn't for the view it would be a 2 star hotel.
3out of 5
by A verified traveller from Essex

Needs a bit of TLC in places.

Posted 28-Aug-2016
Pros: Very light and airy with lovely views from the dining area.
Cons: Needs a new coat of paint in a lot of places.
Location: Excellent location very close to harbour and town centre, many places to eat and lots to do. Torquay in general is reasonably priced.
Nice short break, the Hotel in places needs some serious attention especially the area above the outdoor swimming pool also our room 435 badly needs redecorating eg torn wallpaper and bathroom very tatty.. It would have been nice when requesting a plain ham sandwich for a child without crusts not to have received one with crusts and full of mustard and getting a negative response when reported.
5out of 5
by A verified traveller

Posted 21-Aug-2016
Booking in was rarther slow but after that everything was great we had a sea view room with a balcony the view was great so was are room very clean will stay again loved the breakfast
2out of 5
by A verified traveller from Düsseldorf-Erkrath

Ausstattung gut aber miserabler Zustand

Posted 10-Aug-2016
Ein Hotel dass auf seine Lage direkt am Meer baut, deshalb wohl immer ausgebucht ist und deshalb das Hotel nicht pflegt. Es gibt ein Spielezimmer mit Kicker, Billard und vielem mehr aber der Zustand ist größtenteils miserabel. Pool schön warm - fast zu warm ;-) Leider war das Zimmer nicht sauber. Die Fliesen im Bad hatten rundherum einen klebrigen Rand - vermutlich Haarsprayreste. Spinnweben in jeder Ecke. Da fehlt dsnn für mich die Gemütlichkeit - das ist ein no go!