Ratings based on 148 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from london

wow

Posted 31-May-2017
Wow stayed one night treated three staff members. staff was very polite warm friendly welcome the decor was top notch and rooms were outstanding and extremely well presented the food was scrumptious and well presented recommend breakfast to all also reasonably priced too
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Amazing night stay

Posted 27-May-2017
What a lovely warm welcome staff are great rooms are so well presented
5 out of 5
Recommended
for Couples
by A verified traveller from lichfield

Great hotel and pub

Posted 17-Apr-2017
Pros: Very well decorated, friendly and efficient staff, food good and bar area high quality. Perfect location for all amenities.
Cons: No car parking provided so the provision of free or discounted car parking would be useful. Added an extra £13 "hidden cost"
Location: Very close to everything including the station
Only stayed there as the hotel du vin was full but this felt of similar quality (and was a bit cheaper).
3 out of 5
Recommended
for Everyone
by A verified traveller from stourbridge

Nice hotel but ....

Posted 21-Nov-2016
The City Gate is a city centre pub with 15 rooms. The rooms are well decorated but beware on cold days. There is no cenursling heating just air conditioner blowers and they just don't cut the mustard. Also some window panes are loose so draughts. The pub is nice enough and the limited menu palatable. Dan the manager is a great fellow.
5 out of 5
by A verified traveller

Super city centre stay.

Posted 07-Nov-2016 on Hotels
Perfect for one night stay to see gig at University. Lovely comfy bed, excellent facilities in room. More of a pub with rooms rather than hotel, all staff really helpful and welcoming. Lovely breakfast. Corridors to rooms could do without lick of paint and new carpet but rooms were fine and cosy. Excellent value for what we paid, would definitely stay again. Fab location right in the centre and parking overnight in public car park all within 100 yards.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Nov-2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Friendly, comfortable stay

Posted 31-Oct-2016
Location: Exeter's a beautiful city
Friendly staff, comfortable king size bed in our double room. Great cooked breakfast. A bit short-staffed. In need of a refurb, which we gathered is happening in the next few weeks. Would definitely book again.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Oct-2016 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Oct-2016 on Hotels
5 out of 5
by A verified traveller from London

Disappointing - Would not stay again.

Posted 04-Oct-2016 on Hotels
I haf high hopes of this hotel from reading some reviews and seeing the online pictures but would advise others to take those with a pinch of salt. I was met by the receptionist who was sat beside the bar puffining on an e-cig... Highly unprofessional! Check in was slow as they did not know how to use the computer system. The room wad actually not bad, clean... fast wifi and reasonably comfortable bed. On the other hand, the window frame was rotting and covered in dust and cobwebs. The door into the main hall also had large gaps in the frame, this allowed the bright hall light that stayed on ALL night basically lit the room. The restaurant/pub was run down and grotty. Carpet all over was sticky and disgusting. Breakfast was not great and the local alcoholics frequent the pub at night so definitely try out some of the lovely restaurants up town rather than eat there! Finally, on my 2nd night I had awful trouble with a group of guests staying between 2 rooms. They were shouting and slamming doors all night. On ringing reception (which is unmanned) you get transferred to the duty manager sleeping on site. In my case I was transferred through to someone in a flat upstairs who didn't work in the hotel! All while the noise went on and on. If you want a cheap stay, by all means it wasn't awful however I will not be going back!