Good location, friendly staff, clean room
We booked the City Gate due to location. We had no prior expectations. First impressions, from the outside, it does look tired.
We went to reception upon arrival and staff were friendly, welcoming and helpful. We were shown to our room and were pleasantly surprised. Yes, decor needed as tidy up in places, however the room was light, airy and clean. Bed was firm with good quality pillows. It is not a luxury hotel, but had everything we needed and it was a good base for our trip to Exeter. We would stay again.