Exterior

Reviews of St Andrews Hotel

3 out of 5
St Andrews Hotel
28 Alphington Road, Exeter, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 229 out of 489 reviews" "
Rating 8 - Good. 187 out of 489 reviews" "
Rating 6 - Okay. 54 out of 489 reviews" "
Rating 4 - Poor. 14 out of 489 reviews" "
Rating 2 - Terrible. 5 out of 489 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

Property was nice, but did not provide the room booked
Stayed 1 night in Mar 2024
Response from St Andrews Team on 14 Mar 2024
Dear Christopher,Thank you for sharing your feedback with us. We're pleased to hear that you found our property to be nice.We apologise for any confusion regarding the room you received. We offer different types of twin rooms, each with its own unique features. We understand that the booking process can sometimes be overwhelming, and it's possible that you may not have seen all the available options and pictures on the website. Rest assured, we provided the twin room that you booked, and we strive to ensure that all our guests enjoy a comfortable stay.We appreciate your understanding and hope to have the opportunity to welcome you back for a future stay.

8/10 Good

Anish

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite, friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff .
Stayed 3 nights in Feb 2024

10/10 Excellent

EZATT, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 1 night in Feb 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean , warm and comfortable. The breakfast was excellent, staff were friendly and nothing was too much trouble . I will definitely visit again.
Stayed 1 night in Dec 2023

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
I stayed at St Andrews hotel for a quick overnight visit to see friends. The staff were very helpful and friendly and the room was spotless. The only negative is that I was in a room which was at the front of the hotel, so there was quite a lot of traffic noise. I would definitely stay there again and also recommend to friends.
Stayed 1 night in Dec 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value Exeter Hotel
Hotel located close to Exeter City Centre, a medium sized walk or £6 in a taxi to the City Centre. Lots of parking on site, comfortable rooms and very good breakfast. Staff and check-in and breakfast were very friendly and helpful. Would highly recommend and would stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was in a great lication and had limited free
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Ilya

Business traveller
Liked: Cleanliness, staff & service
Okay for the price
Location was good and having free parking was great. I walk to the University from here which was a beautiful 50 minutes walk. Breakfast was great. The room could have done with a bit TLC. The walls are paper-thin and you can hear the TV or alarm clock from the room next door. The street is quite noisy.
Stayed 2 nights in Dec 2023

10/10 Excellent

Darran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and modern. Staff were really good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Stayed 1 night in Nov 2023

10/10 Excellent

Stuart

Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
I’ve stayed a number of times. Great hotel, lovely staff, very clean. Free on site parking. Good, central location.
Stayed 1 night in Nov 2023

6/10 Okay

Elsa

Liked: Staff & service
The hotel was in a convenient location which added to the success of my visit. The decor was very dated. The staff were very friendly and welcoming.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly hear traffic
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Debbie

Stayed 2 nights in Oct 2023

10/10 Excellent

ENVEA UK LTD

Stayed 1 night in Oct 2023

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brilliant place to stay in Exeter
Stayed 1 night in Oct 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds. Room had everything we needed. Lovely breakfast. Friendly and polite staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

NA

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and easy to park , staff very helpful. we will be back . Teresa & John
Stayed 1 night in Oct 2023

6/10 Okay

Lisa

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Marion

Stayed 2 nights in Sep 2023

10/10 Excellent

Meriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Kanokwan

Travelled with family
Liked: Staff & service
Bed to soft
Stayed 1 night in Oct 2023

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and polite, Very good kitchen staff, very good breakfast. Our room very clean and well appointed.
Stayed 4 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location with good service
On the whole a good stay with great service and a good selection of food choices for breakfast. The property features good security and is well sound proofed for it's location on a reasonably busy main road. The following two points are minor comments about my stay and may not be considerations for some guests: The room I stayed in was on the second floor (directly under the roof). On this floor the windows are smaller and there is less natural light in the room compared to the rooms on the first floor. The ensuite bathroom's shower had inconsistent water temperature.
Stayed 2 nights in Sep 2023

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
Clean , friendly hotel, on-site parking and lovely restaurant with a tasty breakfast . Would stay again
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony John

Travelled with group
Liked: Amenities
Lovely ideal hotel and location to centre
Stayed 1 night in Sep 2023

6/10 Okay

Donna

Travelled with partner
Liked: Property conditions & facilities
Room 3 was tidy however in my opinion there should be doors on the wardrobe, would be nice to have half way down nets on the windows, as looks straight onto the main road and other houses, also to stop dust ect from coming into the room. The bathroom I believe should have a blind, as showering at night you can see silhouettes with the light on. Also the shower kept going hot and then cold. When I striped the bed after being there 3 nights the pillow protector's were off colour and yellowy and the Mattress had a blood stain on the top right hand side going which could have been cleaned up. The breakfast was lovely. The young lady's who served us were lovely too. Didn't see any one linked to the property except behind in a room in the resection area. No one asked it every thing was ok ect.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Andy

Stayed 1 night in Sep 2023

4/10 Poor

adrian

Travelled with partner
Had a front room facing onto a busy road so a bit noisy. Was told on check in breakfast finished at 9.30 but when we came down at 9.10 was told the kitchen closed st 9 so had to have a continental. Not the place to stay if you want a lie in. Never known a hotel kitchen to close at 9!
Stayed 1 night in Sep 2023

8/10 Good

Amelia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced and friendly hotel
Very good stay for the price. Was here for business and the hotel was close to the city centre and on-site parking was a plus. Breakfast was included and really lovely. Room was small BUT included private bathroom which was great. I don’t think I would have used this hotel/room for an extended stay, as a little cramped for that - but suited my needs on this occasion. It was also VERY affordable considering every other place in the area was so expensive!
Stayed 1 night in Sep 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for 1 night. Clean and modern.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Franz Oliver

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the ticket
Staff were really friendly and perfect for what we needed for a one night stay.
Stayed 1 night in Aug 2023

10/10 Excellent

GORDON, Muncie

Stayed 1 night in Aug 2023

10/10 Excellent

Helen, Epsom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very good and wonderful breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was central to some lovely walks & restaurants.
Stayed 1 night in Aug 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but bit expensive
I'd rate it 3.5 on a scale of 5. Not bad overall, nice breakfast, no aircon but at least a ventilator is available in the room and it's possible opening the windows. My rating is due to the price in relation to the location. Another negative factor the 10.30am checkout that's a bit early. Overall is ok but the price is a bit to high for what it is
Stayed 1 night in Aug 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet. Clean. Comfy. Great brekkie. Fab location for city walk. Recommended
Stayed 2 nights in Jul 2023