Ratings based on 662 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Devon

Posted 22-Oct-2016
I think this hotel is lovely . Stayed there with a friend from Ireland . Staff were helpful and friendly. I would definitely stay there again
4out of 5
by A verified traveller from london

Good hotel

Posted 19-Oct-2016
Location, staff cleanliness all good. Food in the restaurant very disappointing, breakfast was ok. Will stay again but won't eat there
4out of 5
by A verified traveller from Holland

Verrassend Goed

Posted 13-Oct-2016
Pros: Hotel was modern, ruim opgezet en schoon.
Cons: Ingang is een beetje weggemoffeld in een hoek.
Location: Exeter is een geweldige stad. Veel bezienswaardigheden en alles is op loopafstand van het hotel.
Van de buitenkant is het een niets zeggend hotel. Maar de binnenkant is erg ruim, schoon, modern en de personeel waren erg vriendelijk en behulpzaam. Wij hadden een technische probleem met onze raam (kamer was op de begane grond), dit werd naar alle tevredenheid binnen 10min opgelost. Spa faciliteiten waren goed, schoon en makkelijk te bereiken. Personeel ware ook erg vriendelijk. Ontbijt was goed en ruim voldoende aanwezig. Bar ruimte was gezellig en comfortabel Kamers waren prima, niet al te ruim, badkamer was lekker modern en goed schoon. Exeter was op loopafstand.
5out of 5
by A verified traveller from UK

Going to Exeter? Stay Here...

Posted 09-Oct-2016
Pros: Everything. The facilities were excellent even though we didn't use the pool. The staff were highly efficient.
Cons: Stop charging for the car park.
Location: Centre of the city. About 10-15 minutes from the Cathedral and a shopping area with many places to eat nearby.
This hotel was booked because of its proximity to the Cathedral where I was to attend a ceremony and didn't want a long hike to reach it. An inspired choice. From checking in to checking out two days later I was happy with all of the facilities and services offered and the ones I actually used. Totally comfortable room as clean as one would expect. An invitation to request fresh milk (complementary, of course) from the reception. It was delivered within five minutes just as the water reached steam point. The breakfast was buffet style and probably suited all tastes. The tea was delivered to the table as it should be. We ate at the hotel on the second evening and the food was plentiful and tasty. Above all, the personnel throughout were friendly, efficient and very smartly turned out. I will definitely use this hotel again and look for other Mercure hotels in future.
5out of 5
by A verified traveller from Hamilton, New Zealand

Excellent and Upmarket

Posted 09-Oct-2016
Pros: The service was excellent from the moment I arrived, and the room was spacious and very comfortable.
Cons: Very little was wrong with this hotel. There's a minimum character limit on this entry.
Location: The hotel is very close to the stunning Exeter Cathedral, the shopping district around the Guildhall, and a decent laundrette.
5out of 5
by A verified traveller from singapore

Awesome experience

Posted 23-Sep-2016
We had great service great staff and beautiful room . Definitely recommend everyone to stay here . Walking distance to city center .
5out of 5
by A verified traveller

Lovely hotel. Very friendly staff

Posted 05-Sep-2016
I really enjoyed my stay at this hotel. Breakfast was delicious and the staff were really friendly.
5out of 5
by A verified traveller from Hong Kong

Great location, comfy stay

Posted 01-Aug-2016
Great location, walking distance to city centre right next to cathedral. Very comfortable room and beds. Delicious buffet breakfast. Highly recommended.
5out of 5
by A verified traveller

Perfect for us

Posted 27-Jul-2016
We had a 2 night stay with our 6 month baby. The pool was great for him and it was close to town. Room was quiet and very comfortable. They let us check in a little early so he could have his nap. Staff were lovely. We went to the cosy club over the road for breakfast which was brilliant too.
5out of 5
by Claus Ebert from Svogerslev

Fantastisk godt hotel

Posted 23-Jul-2016 on Hotels
Super godt hotel og værelse, meget tæt på alt, super morgenmad og parkeringsforhold. Bruger meget gerne dette hotel igen