Ratings based on 681 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 05-Dec-2016
Our stay was very pleasant and comfortable. Very near the Cathdral and shops. The quay is also close by. The breakfast was good . The staff were very helpful and accomodating. Parking inside the hotel could be better
5out of 5
by A verified traveller from Oxford

Lovely hotel close to the city centre

Posted 28-Nov-2016
Pros: The staff are friendly, polite and very helpful. The facilities are excellent
Had a lovely weekend stay here. Wanted to do some Christmas shopping and this hotel is a few minutes walk from the Cathederal where the Christmas market is held and where the shops are. At the end of your day shopping you get to unwind in there pool, sauna and spa pool!
4out of 5
by A verified traveller from US

Convenient and in good condition

Posted 18-Nov-2016
Great place in Exeter. Very convenient location. Nice gym and spa. Nice breakfast. Rooms are in very good condition.
3out of 5
by A verified traveller

Posted 16-Nov-2016
Okay . Smelly room and blankets , good showers Southgate Hotel
4out of 5
by A verified traveller from cheltenham

Weekend away

Posted 07-Nov-2016
Pros: Room clean, comfortable and quiet. Reasonably well appointed - hotel pool a tad on the small side - but fitness suite well set up.
Cons: Being charged extra for parking was a bit rich and rather unexpected!
4out of 5
by A verified traveller

High Level of Customer Service

Posted 07-Nov-2016
Pros: Helpful pleasant staff ooooooooooooooooooooooooooooooooooo
Cons: Condition of curtains pelmet was very stained dirty looking maybe had rainwater damage? Also strong smell of damp in the bathroom
Location: Close to centre cathedral 5 minutes quayside 10 minutes
Strong damp smell in bathroom Curtains pelmets badly water stained looked dirty ppppppp
5out of 5
by A verified traveller

Lovely hotel close to city centre and cathedral

Posted 29-Oct-2016
Lovely hotel very close to Exeter city centre and cathedral. Lots of large public spaces in the hotel and a nice leisure centre.
5out of 5
by A verified traveller from Devon

Posted 22-Oct-2016
I think this hotel is lovely . Stayed there with a friend from Ireland . Staff were helpful and friendly. I would definitely stay there again
4out of 5
by A verified traveller from london

Good hotel

Posted 19-Oct-2016
Location, staff cleanliness all good. Food in the restaurant very disappointing, breakfast was ok. Will stay again but won't eat there
4out of 5
by A verified traveller from Holland

Verrassend Goed

Posted 13-Oct-2016
Pros: Hotel was modern, ruim opgezet en schoon.
Cons: Ingang is een beetje weggemoffeld in een hoek.
Location: Exeter is een geweldige stad. Veel bezienswaardigheden en alles is op loopafstand van het hotel.
Van de buitenkant is het een niets zeggend hotel. Maar de binnenkant is erg ruim, schoon, modern en de personeel waren erg vriendelijk en behulpzaam. Wij hadden een technische probleem met onze raam (kamer was op de begane grond), dit werd naar alle tevredenheid binnen 10min opgelost. Spa faciliteiten waren goed, schoon en makkelijk te bereiken. Personeel ware ook erg vriendelijk. Ontbijt was goed en ruim voldoende aanwezig. Bar ruimte was gezellig en comfortabel Kamers waren prima, niet al te ruim, badkamer was lekker modern en goed schoon. Exeter was op loopafstand.