Ratings based on 721 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Generally nice, close to town

Posted 20-Apr-2017
Pros: close to town with access to gym and pool
Cons: clean the lampshades over the bed
Location: Short walk to town and sites, lots of parking.
Hotel is relatively close to town, gym is fairly basic. Generally nice and clean (except for lampshade over the bed that had layer of dust)
5out of 5
Recommended
for Everyone
by A verified traveller from lot of

Nice place to stop close to city centre

Posted 05-Apr-2017
Pros: Friendly helpful staff. Great food. Overall a lovely relaxing hotel.
Cons: We personally found the bed pillows extremely hard and the paintwork in our room desperately needed repainting.
Location: Great location, short walk into the centre of exeter. Endless things to do, shopping, sightseeing, theatres and lovely restaurants. Great history
Very helpful friendly staff, in this lovely hotel. Great location for exeter, but lovely and quite in the hotel too.. We would definitely stay again and would recommend to friends.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Apr-2017
Pros: Good breakfast, nice to have the pool
Nice city hotel, older property but well maintained, comfortable rooms nice pool etc.
4out of 5
by A verified traveller from Maidenhead

Nice hotel close to city centre

Posted 03-Apr-2017
Pros: The staff and the food.
Cons: See previous comments.
Location: Exeter is a beautiful city.
Efficient and friendly staff and good food. We have stayed at the Southgate four times in the past four months. However, we have two negative points: 1. We believe that it is unfair to charge guests £12 per day for parking. 2. We purchased a 330ml bottle of water at the bar to take to our room and we were charged £2.50, we believe this is exorbitant. Most good hotels provide free drinking water in the bedroom. In view of these points we will check with other hotels in Exeter when we make future visits. Also because of these negative points we would be cautious in recommending this hotel to friends.
4out of 5
Recommended
for Everyone
by A verified traveller from Maidenhead, Berkshire

Nice hotel close to the city centre.

Posted 21-Mar-2017
Pros: The staff are very friendly and efficient and the rooms are clean and comfortable.
Cons: Car parking.
Location: Exeter is a beautiful city and we enjoy just walking around.
We have stayed in the hotel four times since November 2016, visiting sick relative. The only problem that we have had is finding a car parking space on a few occasions.
4out of 5
Recommended
for Everyone
by A verified traveller

Easy access to the town & quayside.

Posted 21-Mar-2017
Easy access to the town & quayside. Parking is at a premium and if there is an event on can be hard to find space.
5out of 5
Recommended
for Everyone
by A verified traveller from SJ Surrey

Nice comfortable hotel in the centre of town.

Posted 19-Mar-2017
Nice modern hotel in the centre of town with nice staff and excellent facilities including parking. Will highly recommend it.
5out of 5
Recommended
for Everyone
by A verified traveller from Portland

Lovely hotel cant wait to stay again.

Posted 15-Mar-2017
Pros: Everything
Location: shopping lots of restaurants and entertainment
Great time,close to the town and shopping. Close to night evening. Staff friendly and efficiency Freed on night shift was brilliant
5out of 5
Recommended
for Everyone
by A verified traveller from Oxford, UK

Weekend break

Posted 14-Mar-2017
Good location for the town, hotel was very nice and our room was excellent.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Mar-2017
3rd time staying there in 6 months. My hotel of choice.,