Ratings based on 713 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Maidenhead, Berkshire

Nice hotel close to the city centre.

Posted 21-Mar-2017
Pros: The staff are very friendly and efficient and the rooms are clean and comfortable.
Cons: Car parking.
Location: Exeter is a beautiful city and we enjoy just walking around.
We have stayed in the hotel four times since November 2016, visiting sick relative. The only problem that we have had is finding a car parking space on a few occasions.
4out of 5
Recommended
for Everyone
by A verified traveller

Easy access to the town & quayside.

Posted 21-Mar-2017
Easy access to the town & quayside. Parking is at a premium and if there is an event on can be hard to find space.
5out of 5
Recommended
for Everyone
by A verified traveller from SJ Surrey

Nice comfortable hotel in the centre of town.

Posted 19-Mar-2017
Nice modern hotel in the centre of town with nice staff and excellent facilities including parking. Will highly recommend it.
5out of 5
Recommended
for Everyone
by A verified traveller from Portland

Lovely hotel cant wait to stay again.

Posted 15-Mar-2017
Pros: Everything
Location: shopping lots of restaurants and entertainment
Great time,close to the town and shopping. Close to night evening. Staff friendly and efficiency Freed on night shift was brilliant
5out of 5
Recommended
for Everyone
by A verified traveller from Oxford, UK

Weekend break

Posted 14-Mar-2017
Good location for the town, hotel was very nice and our room was excellent.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Mar-2017
3rd time staying there in 6 months. My hotel of choice.,
5out of 5
Recommended
for Everyone
by A verified traveller from Brighton

Lovely clean, bright hotel

Posted 18-Feb-2017
We had a lovely stay, great location in town centre. Pool and jacuzzi was lovely just what you need after a long drive. The food from the bar was very nice. Hotel was clean and decorated to a high standard. I did think £12 parking a bit pricey but that's the only bad thing I can say.
3out of 5
Recommended
for Everyone
by A verified traveller from surrey

Two night weekend stay

Posted 09-Jan-2017
Generally good but woken up both nights by noise in the corridor. Loud knocking on door and voices
3out of 5
by A verified traveller from Bangkok

Nice hotel but too quiet

Posted 31-Dec-2016
Eventhough the hotel is in city center but it's too quiet nearby. To shop or get something to eat, need to walk around 10 minutes. Comparing to the other Mercure, they has better location. The reception was great, he changed our room to be Twin bedroom as per our requested.
5out of 5
Recommended
for Everyone
by A verified traveller

Central location, very warm and inviting.

Posted 30-Dec-2016
I used the gym & spa facilities, the staff and patrons were very friendly. The room was cosy. Great location. Inviting real fire in lobby. We didn't eat at the hotel as we only stayed one night so unable to comment.