Ratings based on 743 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jul-2017
Pros: Lovely pool and central location
Just there for one night but great breakfast and late check out. Very good value
5 out of 5
Recommended
for Couples
by A verified traveller from london

Posted 13-Jul-2017
Pros: Facilities - closeness to the city centre and the r
Cons: Decoration of the reception
Location: Lovely walk and place to have a drink along side the river
Second time I stayed there and I was please again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Doha, Qatar

Friendly & comfortable hotel

Posted 29-Jun-2017
Good location for stopover to Cornwall, friendly staff, great breakfast, watched All Blacks v Lions 1st Test in bar after breakfast, great atmosphere, would definitely recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller

Exeter hotel

Posted 26-Jun-2017
Nice hotel in central exeter. Have stayed many times over the years. Very comfortable bed and reburbished bathroom was lovely. The quality of the toilet roll was better suited to a bikers' caff - surprising really. I'll take my own next time.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cheltenham

Close to city centre

Posted 03-Jun-2017
Really nice hotel with lovely pool and spa area and other facilities. Breakfast included cooked fresh from menu or buffet. Room very comfortable, only downside was the little extras which I would normally expect for the quality of the hotel and the price paid such as no bottled water in room and no biscuits with coffee. Really enjoyed stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to centre of city

Posted 15-May-2017
Only one night's stay but quite comfortable. Good breakfast. Staff were very polite and efficient. Good sized room and comfortable bed. Good shower and great to have shelving in the bathroom for washbag etc. Great to have ironing board and iron available. Nespresso coffee machine in room, noisy, but good. Swimming pool and changing facilities were good. Enjoyed our stay. Would use hotel again and would recommend to a friend.
4 out of 5
Recommended
for Everyone
by A verified traveller

Generally nice, close to town

Posted 20-Apr-2017
Pros: close to town with access to gym and pool
Cons: clean the lampshades over the bed
Location: Short walk to town and sites, lots of parking.
Hotel is relatively close to town, gym is fairly basic. Generally nice and clean (except for lampshade over the bed that had layer of dust)
5 out of 5
Recommended
for Everyone
by A verified traveller from lot of

Nice place to stop close to city centre

Posted 05-Apr-2017
Pros: Friendly helpful staff. Great food. Overall a lovely relaxing hotel.
Cons: We personally found the bed pillows extremely hard and the paintwork in our room desperately needed repainting.
Location: Great location, short walk into the centre of exeter. Endless things to do, shopping, sightseeing, theatres and lovely restaurants. Great history
Very helpful friendly staff, in this lovely hotel. Great location for exeter, but lovely and quite in the hotel too.. We would definitely stay again and would recommend to friends.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Apr-2017
Pros: Good breakfast, nice to have the pool
Nice city hotel, older property but well maintained, comfortable rooms nice pool etc.
4 out of 5
by A verified traveller from Maidenhead

Nice hotel close to city centre

Posted 03-Apr-2017
Pros: The staff and the food.
Cons: See previous comments.
Location: Exeter is a beautiful city.
Efficient and friendly staff and good food. We have stayed at the Southgate four times in the past four months. However, we have two negative points: 1. We believe that it is unfair to charge guests £12 per day for parking. 2. We purchased a 330ml bottle of water at the bar to take to our room and we were charged £2.50, we believe this is exorbitant. Most good hotels provide free drinking water in the bedroom. In view of these points we will check with other hotels in Exeter when we make future visits. Also because of these negative points we would be cautious in recommending this hotel to friends.