Ratings based on 791 Verified Reviews

4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Students
by A verified traveller from The Midlands

Great location

Posted 20-Mar-2017
Pros: Great location
Cons: Larger family rooms
Location: Didn't have much time but great location
Brilliantly placed for visiting the university. Right in the town and within easy walking distance of the harbour and sea front.
5out of 5
Recommended
for Everyone
by A verified traveller from Norway

Brilliant Hotel, Good location and value for money

Posted 17-Mar-2017
Pros: Comfort, Food and drinks all under one roof and hospitality
Cons: No comment
Location: Perfect location. Walking distance to Drake Circus where you will find all the shops and the restaurants.
We had a nice time in the hotel. The location is perfect and the staff are brilliant. The restaurant and the bar offer wide range of food and drinks and you can relax and enjoy your day in the hotel. The rooms are very clean and equipped with modern fittings. The wifi is excellent as well as the selection of TV programs. I will definitely stay there again.
4out of 5
Recommended
for Everyone
by A verified traveller

Coffee

Posted 09-Mar-2017
The hotel is lovely the staff are lovely but the Costa coffee is horrible from a machine very very weak the staff made me another one but just has bad it's not there folt it's the machine
4out of 5
Recommended
for Everyone
by A verified traveller from Grays

Convenient Location

Posted 08-Mar-2017
Hotel is comfortable & convenient for access to central Plymouth
4out of 5
Recommended
for Everyone
by A verified traveller from England

Posted 28-Feb-2017
I enjoyed my stay and all my needs were met. Staff was superb and friendly. Breakfast quality and choices were awesome and delicious. Would have loved much cheaper evening meal.
5out of 5
Recommended
for Everyone
by A verified traveller from cornwall

Good location and friendly staff

Posted 26-Feb-2017
Pros: Friendly staff
Cons: Double glazing to reduce noise from the road
Location: Excellent location for the shops
Great hotel. We used this hotel to stay at when going to the theatre for the evening and shopping the following day. It's a great location to do both.
5out of 5
Recommended
for Everyone
by A verified traveller

Mix up of room

Posted 12-Feb-2017
Manager took care of it immediately When I brought it to her attention. I am very satisfied with her response
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Dec-2016
The staff were very kind and helpful. The room was comfortable. I would go back to stay next time.
4out of 5
Recommended
for Everyone
by A verified traveller from South Wales

Lovely central hotel

Posted 24-Dec-2016
Modern , very clean and comfortable hotel. Would definatly stay again. Only negative is that when booked on the Expedia website it stated free parking which is not the case. You have to park in a public car park next to the hotel at a discounted rate.
5out of 5
by Lee

Posted 23-Dec-2016 on Hotels
Breakfast was lovely. So much to choose from. A very comfortable stay.