Ratings based on 557 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

Terrible night faulty door waking us and kids

Posted 01-Sep-2016
Pros: Nothing, I was in a family room, all this meant was that they had squeezed two extra single beds in a tiny room.
Cons: The managements response and attitude to complaints.
Location: OK, close to City Centre, parking is not included but price OK for 24hrs
Faulty door dampener meant that a door somewhere on our floor banged every few minutes (wall shaking banging) waking us and the kids, complained at the desk and requested a refund on my room for the constant disturbance and disruption, the manager was unavailable but I was told that it would be addressed. Reiterated my complaint in the morning to the staff as I checked out, they were empathetic but again no manager. However, they assured me I would be contacted. Still nothing a few days later (checked out on the Saturday still no contact by Thursday). When I called the reception staff were very helpful but the manager never spoke to me, deciding instead to have the reception staff call me with installments as to what she was obliged to do in this situation. Their policy is not to refund ever and the best I could hope for was a discounted stay. This was a stop off between Penzance and Nottingham to break the journey up for our 20 month old and our 6yr old but still the managers solution was for me to travel down to the Jury's Inn Exeter for a discounted stay for one night sometime in the next two years... In addition the food in the restaurant was terrible, I had the Thai chicken curry, I think they knocked it up with some left over ingredients, the chicken was a griddled dry lump that had been cut into about 5 pieces, I also complained to the waitress and she informed me she would let the chef know, and that was the last I heard on that score too.
5out of 5
by A verified traveller

Great location for Sightseeing in the region

Posted 30-Aug-2016
Pros: location and great parking at a reasonable price
Cons: better coffee
Location: Hotel is a great hub-we went on day trips to Dartmouth, Torquay, Plymouth, Port Isaac, Lyme Regis and Dartmoor - this hotel is very central to all
The hotel is ideally situated if you want to see the main attractions around this part of Devon, Cornwall and Dorset
4out of 5
by A verified traveller

Perfecto para visitar el centro de la cuidad

Posted 22-Aug-2016
Muy céntrico , parking al lado. Muy limpio. Habitación un poco pequeña para 4 personas , por lo demás todo muy bien. Lo recomendaría
2out of 5
by A verified traveller from London

not worth the money

Posted 14-Aug-2016
Pros: breakfast, location
Cons: staff, and the room cleaning and confort
Location: location ok, walking distance to center
Disappointing, room not comfortable, not far from city center , nice breakfast, but uncomfortable room, and very smelly, stuff not friendly.
5out of 5
by A verified traveller from UK

Convenient city centre hotel.

Posted 14-Aug-2016
Ideal for a couple of days in Exeter with the family.
5out of 5
by A verified traveller from Karachi

excellent location for City shopping

Posted 05-Aug-2016
Pros: location
Cons: nothing
Location: close to City Centre
good efficient and friendly staff, good facilities and roomy bedrooms.
4out of 5
by A verified traveller

Very pleasent stay in Exeter centre

Posted 01-Aug-2016
Great location, rooms very clean but slightly small. Staff was very helpfull and polite. Would definately stay again.
4out of 5
by A verified traveller

快適なホテル!

Posted 28-Jul-2016
ダブルの部屋に1人で宿泊したが、天井が高いこともあってか、とても広く感じた。部屋は清潔なので、非常に快適だった。 ただ、Exeter St Davids駅からだと結構距離があるので、その点は気をつけた方がよいと思う。立地を除けば、いいホテルだと思う。
5out of 5
by A verified traveller from london

Good location

Posted 28-Jul-2016
Pros: Clean no tidy
Stayed one night nice hotel nearby 5 min walk to town bars etc
3out of 5
by A verified traveller

그 근방에서는 괜찮은 듯한 호텔

Posted 25-Jul-2016
그 근방에는 그만한 호텔은 없는 것 같음. 방이 굉장히 넓고 직원들은 친절하였음. 위치도 좋음. 시트나 욕실은 잘 관리되는 거 같았으나 테이블에 있던 숟가락은 일주일 내내 먼지가 낀 채였으며 내가 처음 갔을 때 부터 주전자에 물이 차 있었는데 버리거나 씻거나 하는 흔적이 없어서 안타까웠음. 그래서 사용하지 않았음. 냉장고가 없음. 옆방에서 티비보는 소리가 다 들릴 정도로 방음이 안됨. 전화통화하는 것도 들림. 누군가 담배를 펴서 소방 알람이 두 번이나 울려서 너무 무서웠는데 상황 설명을 제대로 해주지 않은 점이 안타까웠음.