Ratings based on 509 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from CBG

Close to city centre

Posted 07-Mar-2016
Expedia messed up the dates so we had somehow booked the next week, but the hotel staff sorted it quickly and with no need to use the confusing and difficult to navigate Expedia site again.
4out of 5
by A verified traveller from London

City-centre hotel with excellent staff

Posted 29-Feb-2016
Pros: The quality of the staff.
Cons: Room lighting: there was no separate light to adequately illuminate the clothes-hanging/baggage rack area. Room heating: did not work (temp fault).
Location: Ideal as a city-centre hotel - shops, restaurants, cultural pursuits, etc are all within walking distance. Also ideal as a base for exploring Dartmoor
I was looking for a reasonably-priced hotel close to the city centre and this hotel more than fit the bill. Prior to booking, car parking was a concern, but there is a multi-storey directly opposite the hotel (discounted rates for customers) and an open car park immediately behind the hotel. The true city centre (restaurants, shops, cathedral, etc) is within a 5min walk and there's a Vue cinema less than a minute away. There was a small issue with the pre-payment of my room (probably due to my last-minute booking), but the hotel staff were brilliant in resolving that with minimal fuss.
5out of 5
by A verified traveller

Excellent reception staff

Posted 18-Feb-2016
Very helpful reception , well located, comfortable hotel
5out of 5
by Mark from Carmarthen

Great stay in Exeter

Posted 15-Feb-2016 on Hotels
We received a warm welcome from the friendly staff and were checked in very efficiently. The room was very clean and the beds really comfortable. Would certainly return again.
5out of 5
by Eloise

This traveller left a rating score only Posted 31-Jan-2016 on Hotels
4out of 5
by Rachawat

This traveller left a rating score only Posted 20-Jan-2016 on Hotels
4out of 5
by A verified traveller

nice clean hotel near to shopping centre

Posted 14-Jan-2016
Good hotel, staff very courteous and helpful. Lovely breakfast.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Jan-2016 on Hotels
5out of 5
by Kathryn

This traveller left a rating score only Posted 11-Jan-2016 on Hotels
4out of 5
by Robert from Abu Dhabi/London

Great value hotel in convenient location

Posted 03-Jan-2016 on Hotels
Very under-rated hotel - very comfortable, nice breakfast and great value!