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Reviews of Edgcumbe Guest House

3.5 out of 5
Edgcumbe Guest House
50 Pier Street, West Hoe, Plymouth, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 112 out of 147 reviews" "
Rating 8 - Good. 28 out of 147 reviews" "
Rating 6 - Okay. 7 out of 147 reviews" "
Rating 4 - Poor. 0 out of 147 reviews" "
Rating 2 - Terrible. 0 out of 147 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Let’s start with Perfect! Spotless clean, modern, all the obvious facilities, well presented, quiet and only 30 second walk to the seafront and great places to eat or just walk. Cannot make any negative comments whatsoever and half the price of the Premier Inn. Will definitely be back and already recommended to 2 colleagues.
Stayed 2 nights in May 2023

10/10 Excellent

Kirsty

Stayed 1 night in Mar 2023

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay again.
Stayed 1 night in Jul 2022

8/10 Good

Celine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location. Clear instruction with out of hour check in
Stayed 3 nights in Apr 2022

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a no frills price right next to the sea front and the Hoe is just round the corner, so for the price it is very good value. We had the ground floor room at the front of the property and thought it may be noisy but it wasn't at all. Self check in was easy and although there was very little interaction with the host, emails and messages were super quick and informative. We were lucky to park just 25 meters from the front door and were given a card for an additional £5 by the host which worked just fine. Definitely an option for further visits on a budget.
Stayed 1 night in Mar 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on!
The location was brilliant. The hotel was immaculate. There was parking should you need it.
Stayed 2 nights in Feb 2022

8/10 Good

Manesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and rooms.
Stay was excellent and rooms and other facilities in the room were good. Location is very much next to the sea. Only regret was having linen change and regular general cleaning was missing.
Stayed 3 nights in Aug 2021

10/10 Excellent

Leona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, quirky place to stay.
A fantastic guest house with friendly service, optimal location, and easy parking options nearby. Would completely recommend for an independent hotel to stay in Plymouth!
Stayed 1 night in Aug 2021

10/10 Excellent

michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Very helpful and friendly Clean and comfortable.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Simon, Bristol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location close to sea front, with places to eat nearby and some free parking available on site. Comfortable bed, large TV, good breakfast and friendly staff.
Stayed 2 nights in Mar 2020

8/10 Good

DrMandyT, Dudleston Heath

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful guest house right be the seafront. Minutes from restaurants and close to the centre of town for shopping. Lovely room, and lovely freshly prepared breakfast. Only disappointment was the shower, which is electric and not very powerful, but this was a minor thing compared to everything else. which was wonderful!
Stayed 1 night in Jan 2020

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Very nice friendly staff, superbly clean and huge room. Parking is a bit of a struggle, but that goes with the surroundings. Not enough of or free parking available, but understandable it's not the hotels fault
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional and modern the same time, comfy bed, lovely modern bathroom
Stayed 1 night in Nov 2019

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with my two daughters, the room was more than big enough very clean and the check in and check out was very easy. Our only thing was the shower need a little more power . We would definitely book to stay here again as we have family in Plymouth x
Stayed 1 night in Sep 2019

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful guest house in a prime location for the seafront, shopping centre and University. The breakfast was yummy with all top quality produce. The beds were really comfortable and lovely decor in the room. The owner was extremely helpful. Highly recommended.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B in Plymouth
Lovely B&B, perfect location for Theatre, Pavilions , shops, The Hoe and Barbican. Very clean, rooms are lovely. Carla is an excellent host. Very good cooked breakfast. We really enjoyed our stay and will definitely return.
Stayed 1 night in Aug 2019

10/10 Excellent

John, Salem Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this B & B to anyone. Such a nice place to stay. Right on the bay in Plymouth. Very easy to get around. The lady of the house was so nice and she fixes a super breakfast every morning. Her B & B is very quaint and very comfortable. Loved staying there and will go back.
Stayed 2 nights in Aug 2019

10/10 Excellent

John, Hull

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly welcome, lovely room, tasty breakfast. Well recommended; we'd stay there again.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very comfortable. Everything was very clean and there was a warm welcome on arrival. Nice and close to the Hoe.
Stayed 1 night in Jul 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property in a superb location
Stayed 2 nights in Jun 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could take our dog. Fantastic breakfast. Friendly staff
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Carla on 17 Apr 2019
Thank you for taking the time to leave a review of your recent stay. I'm thrilled you scored us 5/5 and hope to see you again if you come back to Plymouth.

8/10 Good

Guy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from carla on 17 Apr 2019
Thank you for taking the time to leave a review. As you have left no details I am left wondering why you didn't rate us 10/10 as the majority of guests do. As stated in the information packs, if guests are unhappy about any aspect of their stay, I prefer that things are brought to my notice at the time of your stay so that I can put anything right. I do hope to see you again another time.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Excellent. Really friendly and super helpful. Very clean. Thank you. We'll come back.
Stayed 1 night in Feb 2019
Response from Carla on 17 Apr 2019
Thank you for taking the time to leave a review of your stay. I'm delighted that you rated us so highly and look forward to seeing you again the next time you come to Plymouth.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most enjoyable stay
Lovely people, very friendly, great room and facilities, breakfast was superb and lots of choices
Stayed 2 nights in Nov 2018

10/10 Excellent

K, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the hoe. Nice friendly staff. Room was clean and comfortable and the ensuite was of a good modern standard with a step in shower. Breakfast - there was a good selection of cereals, fruits and juices plus a cooked option. I had an English breakfast and my husband had poached egg on toast, both were delicious and made with good quality ingredients.
Stayed 1 night in Oct 2018

10/10 Excellent

Lesley, Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position very clean ideal for sightseeing. Would recommend to anyone xx
Stayed 1 night in Oct 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
seasidestay
very plesant comfortable stay
Stayed 1 night in Oct 2018

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incorrect information in booking
I was charged £10 more than my confirmation email told me I would pay. There was no free parking, and I presume the breakfast was free as detailed in the booking confirmation.
Stayed 1 night in Sep 2018
Response from management on 15 Mar 2019
As clearly stated on the Hotels.com website dogs are charged at £10 per night. You were only charged this once in spite of the fact you had two dogs with you. Our dog policy and charge were included in your confirmation email which also confirmed that the tariff was for bed and breakfast for yourselves. We also clearly state that parking is available on a first come first served basis with no guarantee of free parking. We were happy to provide you with a gluten free breakfast and hope to see you again in the future.

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plymouth
Stayed 2 nights in Sep 2018

10/10 Excellent

Robert

Just perfect!
Stayed for two nights on a combined business trip/vacation. Spotlessly clean, nicely decorated, and high quality food paired with a wonderful pair of hosts running this place makes it my go to whenever I happen to be in Plymouth. This was my first visit, but there will be many more!
Stayed 2 nights in Jul 2018

10/10 Excellent

Kathleen, Lawrence, Kansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved that this property is so close to the waterfront! Great location! We found the owner to be very hospitable and welcoming! Our room was very clean, comfortable and updated..... we could not have found a more comfortable place to stay. I highly recommend this place!
Stayed 3 nights in Sep 2018

10/10 Excellent

Elizabeth

Enjoyable stay
This is a lovely guest house in a lovely location close to the sea front. I stayed for two nights in the family suite on the second floor comprising a double ensuite bedroom with kitchen facilities and a twin room with separate toilet. The decor was pleasant and the bed and rooom comfortable. The breakfast menu was both varied and good quality. My dogs and I received a warm welcome and I thoroughly enjoyed my stay. On a negative note I was charged £10 per night per dog so £40 in total which I feel is excessive.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady was pleasant and very helpful giving good addresses for restaurant and places to visit.
Stayed 2 nights in Aug 2018

10/10 Excellent

Robert

Wonderful stay wonderful hostess
Stayed 1 night in Aug 2018

10/10 Excellent

Derek, Falmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good B&B in a good location
We came to Plymouth for the Pete Tong concert on the Hoe. We had a great welcome, lots of local info on how to get around, where to eat. We ate at the Wet Wok- very good. We had room 5 with a very comfy bed and good view of the sea. Good shower and nice toiletries. Good tea and coffee facilites Good hair dryer The full English breakfast we well presented and hit the spot. Well done all
Stayed 1 night in Jul 2018

10/10 Excellent

Ad, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, luxurious and welcoming
Well located for the Hoe and central Plymouth, this very smartly decorated and immaculately clean guest house felt like a treat! The breakfast was very good indeed. We arrived well after the official last check in time, but our host was very accommodating and made sure we could get in. She also looked after our bags during the day while we explored the town after checkout. We will definitely stay here next time we come through Plymouth.
Stayed 1 night in Jul 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, smart and friendly guest house
Edgcumbe Guest House is very clean and comfortable with quality furnishings. The location is very close to the sea front in a quiet area with parking available. The breakfast is very good with a wide choice of extras to have with cereal, and a choice of cooked options including scrambled eggs with smoked salmon or eggs benedict. The staff are very friendly and helpful.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff and stay, one tiny thing is that the power shower wasn't so powerful!
Stayed 2 nights in May 2018

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2018

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful stay - would highly recommend
Stayed 1 night in May 2018