When we arrived we checked in and were told our room wasn't ready, so we went out to Lunch and when we came back we collected our luggage and went to our room, but the room still hadn't been cleaned or made up. So we went back to reception to complain and we were asked to wait in the bar until it was ready, the hotel gave us a free drink.
Traveller from London
First opened in 1911, this central London hotel is in the Bloomsbury district, one block away from the British Museum and 200 …More
"Grand entrance and good restaurant but shabby room"
Stayed for 2 nights at end November 2016. Really love the central location and grand reception area. Coopers restaurant served a very good evening meal. Polite check-in staff. Concierge service OK.
The room on the second floor was disappointing; dated, a little shabby and the window frames were rusty and dirty. Poor attention to detail, for example, the wardrobe contained only 6 hangers between 2 people.
I had expected more of the room from this famous Manchester landmark.
Traveller from London
Built in 1903 to serve the central railway, the hotel stands in St. Peter's Square, near the train station of the same name …More
Extremely long queue/wait at reception only two staff on at peak time.
Hotel tired and room shabby, in need of new bed.
The location is ideal for a short city stopover.
We only stayed one night and didn't eat at the hotel, would use again if only for location.
This 19th century heritage hotel is one block from Manchester's Chinatown, 500 meters from the Palace theatre, and close to …More
Can't beat the location for such a good price - right in the centre of the city with a 24hr store around the corner, opposite the cinema, and at Christmas it's ideal with the huge German market on the doorstep. Fantastic staff, massive bathtub and king size beds. If you're in Birmingham to enjoy the city it's the only place to stay and the best end to a night out. Will definitely keep returning.
Traveller from london
This centrally located hotel is a 5-minute walk to Birmingham New Street Station and is near the National Indoor Arena, the …More
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