Palace Hotel

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Featured image
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Premium bedding, down duvets, minibar, in-room safe

Overview of Palace Hotel

Palace Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
viale Agello 114/a, Desenzano del Garda, BS, 25015

Explore the area

  • Popular LocationLe Ninfee del Garda Water Park5 min drive
  • Popular LocationScaliger Castle7 min drive
  • Popular LocationSanta Maria Maggiore8 min drive
  • AirportVerona (VRN-Valerio Catullo)27 min drive

Choose dates to view prices

About this area

Desenzano del Garda

Located in Desenzano del Garda, Palace Hotel is near a train station and on a lake. Center Aquaria Spa and Wellness Center and Sea Life Aquarium are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Gardaland and Movieland. Don't miss out on a visit to Canevaworld - Aqua Paradise. With waterskiing, windsurfing and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Le Ninfee del Garda Water Park - 5 min drive
  • Cathedral of St. Mary Magdalene - 6 min drive
  • Scaliger Castle - 7 min drive
  • Santa Maria Maggiore - 8 min drive
  • Center Aquaria Spa and Wellness Center - 10 min drive

Getting around

  • Desenzano del Garda-Sirmione Station - 5 min drive
  • Valerio Catullo Airport (VRN) - 27 min drive

Restaurants

  • Yo Pizza - 14 min walk
  • Malibu - 3 min drive
  • San Vito - 3 min drive
  • Ristorante pizzeria Arpège - 3 min drive
  • Ciclone - 3 min drive

About this property

Palace Hotel

Lakefront hotel with full-service spa and free breakfast
A full-service spa, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a sauna, a rooftop terrace and a conference centre are on-site. All 90 soundproofed rooms feature free WiFi and minibars. For entertainment, LCD TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and down comforters.
Palace Hotel offers 90 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Desenzano del Garda hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Palace Hotel Spa. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference centre (3498 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Dogs and cats welcome
1 per room
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 12.0 per day

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Palace Desenzano del Garda
Palace Hotel Desenzano del Garda
Palace Hotel Hotel
Palace Hotel Desenzano del Garda
Palace Hotel Hotel Desenzano del Garda

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 254 out of 478 reviews
5 - Excellent 53%
Rating 4 - Good. 176 out of 478 reviews
4 - Good 37%
Rating 3 - Okay. 38 out of 478 reviews
3 - Okay 8%
Rating 2 - Poor. 4 out of 478 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 478 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good location, parking free. Fast check in.
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful spa hotel, had great views of Lake Garda from our balcony. Excellent breakfast
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/5 Good

Travelled with partner
Liked: Cleanliness
Staff were not very friendly. Parking is restricted . The location of the property is not ideal with regard to restaurants and nightlife . The price is not attartctive in terms of value for money.
Stayed 3 nights in Oct 2019

3/5 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Not bad, not brilliant.
Staff were friendly, location was ok if you have a car. I recommend staying closer to Sirmione. Air conditioning didn't work for the first few days of our stay and had to be controlled by reception's night staff. Had to pay extra to have a bottle of wine taken up to our room. Reception were great to call us taxis, but the taxis weren't consistent. Sometimes the taxi to Sirmione charged $15 euro whereas other times we were charged $31 euro. No restaurant on site either. I would say an excellent 3 star hotel but definitely not a 4 star.
Stayed 4 nights in Oct 2019