Indoor pool

Reviews of Econo Lodge Ankeny - Des Moines

2 out of 5
Econo Lodge Ankeny - Des Moines
2602 SE Creekview Drive, Ankeny, IA

Reviews

8.4

Very good

Rating 10 - Excellent. 237 out of 529 reviews" "
Rating 8 - Good. 188 out of 529 reviews" "
Rating 6 - Okay. 63 out of 529 reviews" "
Rating 4 - Poor. 29 out of 529 reviews" "
Rating 2 - Terrible. 12 out of 529 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Cathy

Travelled with family
The property reception was welcoming and the hotel met our needs with a nice breakfast. The water took five minutes to heat up in the shower, but then was fine. My major disappointment which will deter me in the future is what I was charged changed from expedia/check in to check out. When I inquired I couldn't be helped because there was no manager, and I haven't received a call or email yet.
Stayed 2 nights in Feb 2024
Response from Manager on 26 Feb 2024
Thank you for comment and it was already prepaid reservation, so we have not charge u anything extra. so, u have to call Expedia for that...

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from manager on 20 Feb 2024
Thank you and hope to see u again

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from manager on 20 Feb 2024
Thank you and hope to see you again

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy checkin. Clean rooms and will definitely stay there again.
Stayed 1 night in Nov 2023
Response from manager on 20 Feb 2024
Thank you and hope to see you again

10/10 Excellent

Jared A

Stayed 1 night in Dec 2023
Response from manager on 20 Feb 2024
Thank you and hope to see you again

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable
Stayed 2 nights in Dec 2023
Response from manager on 20 Feb 2024
Thank you and hope to see you again

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable but there was no hot water on my second night of three nights. Did not try the shower on the third night.
Stayed 3 nights in Dec 2023

10/10 Excellent

Darrell

Travelled with partner
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jared

Stayed 1 night in Dec 2023
Response from manager on 20 Feb 2024
Thank you and hope to see you again

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff had always been friendly and welcoming every time we have visited.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, great service, breakfast and easy check in and check out.
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Frustrating stay
The staff struggled to find our reservation at check in. The first person looked multiple times and said we didn’t have a room even after seeing our confirmation. The breakfast was bad.
Stayed 1 night in Nov 2023

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well managed, clean and quiet. Very comfortable bed. Will stay again when passing through.
Stayed 1 night in Oct 2023

10/10 Excellent

edward

Stayed 2 nights in Oct 2023

10/10 Excellent

Susan

Stayed 1 night in Oct 2023

6/10 Okay

CHARLES

TV DIDNT WORK BREAKFAST WAS COOL
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all very good! Only one complaint is the bed made squeaky noise when you got up from it!!
Stayed 2 nights in Oct 2023

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Cory

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very run down
Stayed 1 night in Sep 2023

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Beds are very stiff
If you have a bad back like I do, then getting comfortable in these beds will be a challenge. Very stiff mattress, and the blankets are extremely thin.
Stayed 1 night in Sep 2023

10/10 Excellent

Deborah

Liked: Amenities
I enjoyed my stay very much. The breakfast was amazing. Staff were friendly. I highly recommend this place.
Stayed 1 night in Sep 2023

8/10 Good

BRUCE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A clean hotel. Great value and good for families.
Stayed 2 nights in Sep 2023

10/10 Excellent

Karissa

Liked: Cleanliness
Stayed 2 nights in Sep 2023

4/10 Poor

Maddie

Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately our AC in the room didn’t work at all. The hallway was cooler than the room
Stayed 2 nights in Sep 2023

10/10 Excellent

Kimberly, Hampton

Stayed 2 nights in Sep 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed frequently over the past 15 years. Convenient location, quiet & clean. Easy access from Interstate, nearby shopping & restaurants. Across the street from a convenience store. In summer of 2023 there is some road construction outside the hotel so access is a bit of a challenge but not a big deal.
Stayed 1 night in Aug 2023

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there were many motels in that area, the Econo Lodge was quite easy to get too even with road construction going on in that area!!
Stayed 2 nights in Aug 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice owners and property was very comfortable

10/10 Excellent

Melissa M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Tami

Stayed 2 nights in Aug 2023

10/10 Excellent

Mirah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Ivan

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Breakfast was good, may be add cheese and ham for more variety, as it was repetitive. I stayed for 8 nights and the room was cleaned only 1 time and it was as per mu request. Free coffee 24 hrs is a plus 😀☕️
Stayed 8 nights in Jul 2023

10/10 Excellent

Karissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Nice breakfast are and pool.
Stayed 1 night in Aug 2023

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

kent, Lincoln

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean and comfortable, with good breakfast. The hallway carpet could/should be replaced soon.

6/10 Okay

Natasha

Disliked: Staff & service
Stayed 5 nights in Jul 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

8/10 Good

Stevan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
overall, clean facility, but our room had a bad mold smell.
Stayed 5 nights in Jul 2023

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable bed and good location.
Stayed 1 night in Aug 2023

8/10 Good

Cynthia

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Good and not so good....
The staff we encountered were excellent. Our refrigerator was not working and they were very attentive about sending a maintenance worker, who had gone home for the day, who returned to help us, solved the problem and all was well. We had a large cooler filled with food and were on a long road trip, so a refrigerator was very important to us. The not so good part was finding a take out food container with food in it in the closet, and finding socks in one of the beds under the sheets at the foot of the bed, indicative that the linens may not have been changed prior to our visit.
Stayed 1 night in Jul 2023

8/10 Good

WENDY

The beds were creaking and the AC was noisy.
Stayed 1 night in Jul 2023

8/10 Good

Dwain

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

John

Stayed 2 nights in Jul 2023

4/10 Poor

John

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2023