Check in was ok, room was clean, but not the best. During our stay the lift broke down, it was ok for us as we were only on the first floor. Worse than that though there was sewerage leaking through the floor on the ground floor, which you had to go through coming from the stairs on one side. Unfortunately this wasn't fixed quickly as it was over new year. Not the best experience in this hotel, where we have stayed before many times. Not sure if we'll be back....