Ratings based on 365 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Preston, UK

Next door to the Railway Station & in City Centre

Posted 16-May-2017
Pros: Service and location
Location: Close to city centre
Excellent location, grand building and very historic. Next door to the Railway station so if you are travelling by Train then it is perfectly located.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bromsgrove

Very nice

Posted 08-May-2017
Perfect overnight stay thanks. Good breakfast too.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Friendly atmosphere close to City Centre

Posted 06-May-2017
Pros: Traditional atmosphere, friendly staff, proper full English breakfast. I would recommend it.
Staff were helpful and friendly. Breakfast was very good value. Easy walk to City Centre and adjacent to railway station. Plenty of parking spaces. Great as a business hotel but also if you want to explore the real ales in Derby.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great stay as always.

Posted 03-Apr-2017
Pros: The hotel staff are very accommodating.
Cons: the irons and ironing boards
Location: no comment.
I have stayed in this hotel now for the past 4 years and have enjoyed the experience each time. The hotel is ideally situated for me, right next to the train station. The staff are always extremely helpful and courteous always making for a pleasant stay.
Comment from Hotel Management
23-Apr-2017 by Paul (Reception Manager), Hotel Management
Thank You for taking the time to review your recent stay at Hallmark Hotel Derby Midland. I am pleased to hear that you found the service from our Team helpful & courteous. I look forward to welcoming you back to Hallmark Derby Midland.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Exceeded my expectations

Posted 30-Mar-2017
Pros: Everything.
Cons: Firmer mattresses.
Wish I could have stayed more than 1 night. Great room, excellent staff, really convenient for the station (just across the road) and for walking into the centre. I stayed in Room 282. Big room, good view, really nice bathroom.
Comment from Hotel Management
23-Apr-2017 by Paul (Reception Manager), Hotel Management
Thank You for taking the time to review your recent stay at Hallmark Hotel Derby Midland. I'm glad to hear that you found our location convenient for your needs. Also, I agree about room 282. This is one of my personal favourites within the Hotel. We look forward to welcoming you back to Hallmark Hotel Derby Midland.
4 out of 5
Recommended
for Couples
by A verified traveller from North UK

Convenience for needs

Posted 29-Mar-2017
Pros: The bed was very comfortable and we slept really well. It was easy to find and the fact that there was safe car parking easily accessible was very go
Cons: Breakfasts were excellent, but we thought that the dinner menus could provide a greater choice of one or two substantial dishes after long journeys.
Location: We had come specifically for a family funeral, so it was not as much of a holiday weekend as we might have wished.
We had a warm, friendly and helpful welcome at reception with all our queries satisfactorily answered. Our room was quite spacious and again welcoming, with provision just where it was needed - seats, desk, dressing table, power points. Hanging space was good, quiet in operation and neatly out of the way. I was afraid that a city location so near to the station might have been noisy, but it was actually very quiet and very accessible for other city amenities, shops, restaurants and places of interest.
Comment from Hotel Management
23-Apr-2017 by Paul (Reception Manager), Hotel Management
Thank You for taking the time to review your recent stay at Hallmark Hotel Derby Midland. I am sorry to hear the reason for your visit was not pleasure and hope everything went smoothly for you during your visit to Derby. I am glad to hear that you found our location convenient and that you had a warm and friendly welcome. We are launching our new Brasserie Menu on April 26th after feedback such as yours. Thank You for the feedback and we look forward to welcoming you back to Hallmark Hotel Derby Midland.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wiltshire

Great hotel and location

Posted 26-Mar-2017
Location: Matlock Bath is a great place to visit for the day only 30mins away on the train
Stones throw from the train station and only five minutes from the city centre what more could you ask for! The staff are really welcoming, the facilities are great - look forward to my next trip and staying here again.
Comment from Hotel Management
23-Apr-2017 by Paul (Reception Manager), Hotel Management
Thank You for taking the time to review your recent stay at Hallmark Hotel Derby Midland. I am glad to hear that you liked the convenience of our location for the train station and also that you found the service and facilities offered great. We look forward to welcoming you back to Hallmark Hotel Derby Midland when you are next in the area.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Posted 22-Mar-2017
Handy for the station. Accommodated late check in. Good breakfast.
Comment from Hotel Management
23-Apr-2017 by Paul (Reception Manager), Hotel Management
Thank You for taking the time to review your recent stay at Hallmark Hotel Derby Midland. I will ensure your feedback is passed onto the Team. We look forward to welcoming you back to Hallmark Hotel Derby Midland.
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

real hotel

Posted 15-Mar-2017
ticks all the right boxes, just what you need for a relaxing overnight stay
Comment from Hotel Management
23-Apr-2017 by Paul (Reception Manager), Hotel Management
Thank You for taking the time to review your recent stay at Hallmark Hotel Derby Midland. I am glad to hear that you had a relaxing night stay and that we ticked all the right boxes for you during your visit. We look forward to welcoming you back to Hallmark Hotel Derby Midland when you are next in the area.
4 out of 5
by A verified traveller

Posted 21-Feb-2017 on Hotels
The single room I occupied was very poorly lit and this combined with very dark wallpaper and curtains made for a very gloomy room.The carpet too was old and had some stains. Unfortunately in my experience single rooms are not as welcoming as double or twin rooms despite single people paying more per night than a couple per person. days