Ratings based on 297 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Scholar Green

Good hotel in a good location

Posted 25-Jul-2016
Stayed here on Saturday night and will definitely return of we're in the area again. Free parking, spacious and clean room and good value for money. Didn't eat here so can't comment on the food but every other aspect of the hotel was as we'd expect.
Comment from Hotel Management
23-Aug-2016 by Paul (Reception), Hotel Management
Thank you for taking the time to review your recent stay at Hallmark Hotel Derby Midland. We look forward to welcoming you back to the hotel when you are next in the area.
4out of 5
by A verified traveller from Ilkley

Great hotel for a festival stay

Posted 15-Jun-2016
Pros: Really nice staff attitude and consideration towards festival goers.
Cons: Aircon in the rooms.
Location: Great pubs and restaurants in centre of Derby.
Stayed here for the download festival, which the hotel embraced, providing tea/coffee/biscuits in reception for festival goers and bin bags for wet gear and muddy boots at the end of the day! Only downside was that there was no aircon in the room which meant that it was a tad warm with three smelly blokes in the room! I would stay here again though as it was convenient for the train station, shuttle bus to the festival and the pubs in town.
Comment from Hotel Management
23-Aug-2016 by Paul (Reception), Hotel Management
Thank you for taking the time to review your recent stay at Hallmark Hotel Derby Midland. We look forward to welcoming you back for Download Festival next year.
2out of 5
by A verified traveller

Very noisy,due to parties-loud music till midnight

Posted 05-Jun-2016
Pros: -
Cons: Need to be modernised. Rooms above party areas should not be made available or given at very low price and made clear at the time of booking.
Overall not very good. Rooms generally very old. very limited parking- I had to park across the road
Comment from Hotel Management
23-Aug-2016 by Paul (Reception), Hotel Management
Thank you for taking the time to review your recent stay at Hallmark Hotel Derby Midland. I have passed on your comments regarding the allocation of rooms above parties and this is being looked into. Thank you for your feedback which we do take seriously and I hope to welcome you back to the hotel next time you are in the area.
5out of 5
by A verified traveller

city centre hotel with parking

Posted 04-Jun-2016
Pros: Free car parking. Restaurant and bar on site with garden to sit in with a drink after a day out.
Location: Easy walk to intu shopping centre. Train station opposite if travelling by train.
very nice hotel in a good location. Easy to find via sat nav. good sized car park. very quiet for a city centre hotel and the garden was a bonus.
4out of 5
by A verified traveller

First visit

Posted 31-May-2016
Very friendly and welcoming staff. Great looking hotel .although very clean , the rooms are very dated and looking tired , uncomfortable bed . Great food in restaurants . Al in all a pleasant stay
4out of 5
by Dilip

This traveller left a rating score only Posted 22-May-2016 on Hotels
3out of 5
by A verified traveller

Early morning disturbance.

Posted 16-May-2016
Hotel was ok, but we were disturbed early in the morning by a stranger in our room. More than a little concerned about room security for obvious reasons. My advice is to stay in the Hallmark Inn directly across the road. It's smaller but more modern and cheaper.
3out of 5
by John

This traveller left a rating score only Posted 14-May-2016 on Hotels
4out of 5
by Khalid from Burton

Derby Stopover

Posted 09-May-2016 on Hotels
The hotel was really nice overall. The only thing that let us down was the lack of enthusiasm from the receptionist. We found him quite weak in regards to customer engagement. No "hi" or "thanks for waiting" etc.
4out of 5
by A verified traveller

Posted 08-May-2016 on Hotels
Easy to walk to InTu and City Centre. Next door to railway station and had on site car parking. Very helpful and friendly staff.