Ratings based on 381 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Noisy

Posted 11-Sep-2017
Room was on a busy road, temperature control did not work so had to leave window open as warm evening. This wasn't good for sleep as lots of delivery lorries going past the window all night. Broken plug socket. No irons available. Was advised one would be sent once available. This was never received. Not good as had a works conference.
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Older, but nice hotel across road from rail stati.

Posted 01-Sep-2017
Overnight stop on a journey. Hotel conveniently located close to rail station, spacious renovated room, quiet and comfortable.
3 out of 5
by A verified traveller

Posted 26-Jun-2017 on Hotels
Hotel looked tired, looked like parts had been done up but not to a very high standard. Average decor and lots of mixed decor with some 'new' bits and some old bits. Looked like hasn't really decided what look it was going for. Staff pleasant on arrival and we were able to access room early. Bed comfy. Quite cramped in the room with lots of unnecessary furniture. Windows old and dirty. Bathroom grubby and dusty. Breakfast was very busy, seemed to be that the cooked breakfast had been out quite a while as it was piled high and not very warm. Could have been lacking a few staff and staff seemed rushed and stressed. General feeling of it was ok.
Comment from Hotel Management
28-Jun-2017
Thank You for taking the time to review your recent stay at Hallmark Hotel Derby Midland. I am pleased to hear we were able to accommodate an early check in and that you found the Team pleasant on arrival. We are currently undergoing an ongoing refurbishment programme, I will ensure that your comments are passed on for consideration during this time.
5 out of 5
by Anthony

Hallmark Midland Hotel Derby

Posted 20-Jun-2017 on Hotels
I used the hotel as a base to visit several attractions in the nearby Peak District. It adjoins the main railway station, but the City Centre is a good 15 minute walk away. There are plenty of taxis available from the station forecourt.
Comment from Hotel Management
28-Jun-2017
Thank You for taking the time to review your recent stay at Hallmark Hotel Derby Midland. I am pleased to hear that our location met your requirements and you enjoyed your stay. We do have a bus stop outside the Main Entrance to the City Centre if you feel the walk a little too long. I look forward to welcoming you back when you are next in the area.
5 out of 5
by Susan A

Excellent hotel well placed for station

Posted 22-May-2017 on Hotels
Staff helpful and courteous. Room well appointed and bed comfortable.
Comment from Hotel Management
28-Jun-2017
Thank You for taking the time to review your recent stay at Hallmark Hotel Derby Midland. I am pleased to hear that you found the Team & the room well appointed and I look forward to welcoming you back to the hotel next time you are in the area.
4 out of 5
by Brian

Nice good value hotel

Posted 21-May-2017 on Hotels
Nice hotel, slightly dated, but clean, well-appointed and just across from rail station. 10 minute walk to the city centre. Decent free wifi. Staff friendly on checkin and checkout. Good value for money.
Comment from Hotel Management
28-Jun-2017
Thank You for taking the time to review your recent stay at Hallmark Hotel Derby Midland. I am pleased to hear that you found the staff friendly on check in & check out & that you found us good value. Due to the hotel being over 160 Years old, some areas are listed and can seem dated, however we are undergoing a refurbishment at the moment to try and make these more pleasing to the eye. I look forward to welcoming you back to the hotel when you're next in the area.
4 out of 5
Recommended
for Everyone
by A verified traveller from Preston, UK

Next door to the Railway Station & in City Centre

Posted 16-May-2017
Pros: Service and location
Location: Close to city centre
Excellent location, grand building and very historic. Next door to the Railway station so if you are travelling by Train then it is perfectly located.
Comment from Hotel Management
28-Jun-2017 by Paul (Reception Manager), Hotel Management
Thank You for taking the time to review your recent stay at Hallmark Hotel Derby Midland. I am pleased that you found the location ideal for your requirements. I also look forward to welcoming you back to the hotel next time you are in the area.
3 out of 5
by A verified traveller

Posted 15-May-2017 on Hotels
Comment from Hotel Management
28-Jun-2017
Thank You for taking the time to review your recent stay at Hallmark Hotel Derby Midland.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bromsgrove

Very nice

Posted 08-May-2017
Perfect overnight stay thanks. Good breakfast too.
Comment from Hotel Management
28-Jun-2017 by Paul (Reception Manager), Hotel Management
Thank You for taking the time to review your recent stay at Hallmark Hotel Derby Midland. I am glad that you found your overnight stay "perfect" and look forward to welcoming you back when you are next in the area. I will ensure that your review is passed on to the Breakfast Team.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Friendly atmosphere close to City Centre

Posted 06-May-2017
Pros: Traditional atmosphere, friendly staff, proper full English breakfast. I would recommend it.
Staff were helpful and friendly. Breakfast was very good value. Easy walk to City Centre and adjacent to railway station. Plenty of parking spaces. Great as a business hotel but also if you want to explore the real ales in Derby.
Comment from Hotel Management
28-Jun-2017 by Paul (Reception Manager), Hotel Management
Thank You for taking the time to review your recent stay at Hallmark Hotel Derby Midland. I am pleased that you enjoyed your recent stay and found the location ideal for your needs. The staff thrive on good feedback so I will ensure that your review is passed on to them.