Towneplace Suites By Marriott
2.5 star property

Hotel in Lubbock with free breakfast and business centre

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May 2024

Towneplace Suites By Marriott

Photo gallery for Towneplace Suites By Marriott

Lobby
Pool
Exterior
Premium bedding, pillow-top beds, desk, blackout curtains
Free daily buffet breakfast

Overview of Towneplace Suites By Marriott

7.6

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

5310 West Loop 289, Lubbock, TX, 79424
  • Popular LocationHot & Juicy Seafood8 min walk
  • Popular LocationSouth Plains Mall4 min drive
  • Popular LocationLubbock Premiere Cinema4 min drive
  • AirportLubbock, TX (LBB-Preston Smith Intl.)18 min drive
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Room options

Studio, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow-top bed
  • 278 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow-top bed
  • 365 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 Queen Bed with Sofa bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 278 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

cleanliness

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 604 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Premium bedding
  • 437 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Lubbock

Towneplace Suites By Marriott is located in Lubbock. Ballet Lubbock and Lubbock Premiere Cinema are cultural highlights, and some of the area's activities can be experienced at Shadow Hills Golf Course and Rawls Course. Ready for a night out? Consider Blue Light Live and Cactus Courtyard. Spend some time exploring the area's activities, including golfing.

What's nearby

  • South Plains Mall - 4 min drive
  • West End Center - 5 min drive
  • Lubbock Christian University - 6 min drive
  • Texas Tech University - 7 min drive
  • University Medical Center - 9 min drive

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) - 19 min drive

Restaurants

  • Dutch Bros Coffee - 4 min drive
  • Sonic Drive-In - 3 min drive
  • McDonald's - 4 min drive
  • The Cheesecake Factory - 4 min drive
  • Twin Peaks - 20 min walk

About this property

Towneplace Suites By Marriott

Hotel near Texas Tech University
A free breakfast buffet, a corner/local shop and a library are just a few of the amenities provided at Towneplace Suites By Marriott. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and express check-in
  • A lift, a computer station and coffee/tea in reception
  • Guest reviews speak well of the overall condition
Room features
All 88 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Pillowtop mattresses and sofa beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, full-sized fridge/freezers and dishwashers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Building
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property will be closed from 19 September 2022 to 30 December 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lb per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Marriott Hotel Lubbock
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Towneplace Suites Marriott Hotel Lubbock
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Towneplace Suites By Marriott Lubbock
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Towneplace Suites Marriott
Hotel Towneplace Suites By Marriott
Towneplace Suites Marriott
Towneplace Suites By Marriott Hotel
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Towneplace Suites By Marriott Hotel Lubbock

Frequently asked questions

Is Towneplace Suites By Marriott pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 35 lb per pet. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Towneplace Suites By Marriott?

Self-parking is free at this property.

What time is check-in at Towneplace Suites By Marriott?

Check-in start time: 3 PM; check-in end time: 4 AM.

What time is check-out at Towneplace Suites By Marriott?

Checkout is at noon.

Where is Towneplace Suites By Marriott located?

Situated in Lubbock, this hotel is within 2 miles (3 km) of Ballet Lubbock, South Plains Mall and Lubbock Premiere Cinema. West End Center and Water Rampage are also within 3 miles (5 km).

Towneplace Suites By Marriott Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 266 reviews" "
Rating 8 - Good. 79 out of 266 reviews" "
Rating 6 - Okay. 38 out of 266 reviews" "
Rating 4 - Poor. 22 out of 266 reviews" "
Rating 2 - Terrible. 26 out of 266 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rosie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property back in February for graduation weekend. I made 5 reservations for this property. The beginning of the month I needed to make a change to one of the reservations and left several messages. My daughter lives in Lubbock and find out the property was closed for renovations. It would have been a total disaster if we had arrived to lodging on Friday. A family of 16 individuals with no place to stay. I did not receive any calls or information that the property was closed until further noticed. I left message with regional office and still no communication. Very disappointed.
Stayed 3 nights in Aug 2022

6/10 Okay

Linda

Travelled with pets, Travelled with partner
Dishes in the cupboard were not clean and the ice machine was broken. The quality was disappointing, although the beds were comfortable.
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible stay
I room was not cleaned. There was trash in the kitchen and bathroom trash can that had not been cleaned from before and there was hair on the towel ( long black ) and hair on the bed sheets. No coffee cups and no sugar so I had to go to the front desk area to get these items. Will never stay at this location again and would like a refund.
Stayed 1 night in Mar 2022

4/10 Poor

Margaret

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very run down, dirty and highway noise is constant.
Stayed 2 nights in Feb 2022

2/10 Terrible

kim, Austin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Leftover food?
The room had a small kitchen, which still included the leftover food from previous guests. The bathroom had cleanliness issues, including mold in each corner of the shower… stains on the wall and doorframe. I felt the bed itself was clean. When I would have complained on property, another guest was already there yelling at the poor front desk clerk about needing another room, since the first 2 they had were dirty. I was checking out the next day, so not worth standing in line to complain. The staff that I did interact with at the front desk were both very nice
Stayed 2 nights in Oct 2021

2/10 Terrible

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. It’s so dirty - we had to shower there because we were heading to an event but didn’t sleep there it was so gross. I took pictures and sent them to Marriott. They should not let a property like this represent their name. We always stay at Marriott but since we have not heard anything back from them we may start staying at Hilton’s.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The hotel did not have sheets for the sofas. We rented two rooms and found that the sofas were in bad conditions. We called management to ask for sheets for the sofas and were told they did not have any. Not a pleasant experience at all. We had rain and water came in the room. Never found out where it was coming from.
Stayed 2 nights in May 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was roaches and was very mugging in the lobby.
Stayed 1 night in Jun 2021