Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
52% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Kentucky

Excellent!!!

Posted 26-Aug-2016
Staff was very friendly and helpful! The room was very roomy & in excellent condition! I stayed a total of 9 nights and everything was great! I would highly recommend this hotel for your stay!!!
2out of 5
by A verified traveller

Just OK - no elevator

Posted 24-Aug-2016
Pros: parking lot serveillance 24/7
Cons: have an elevator
Location: OK
The staff was friendly and helpful. I was glad to see they had 24 hour surveillance regarding the parking lot.
4out of 5
by A verified traveller from Iowa

Posted 16-Aug-2016
Excellent area, friendly staff, all around great place!!
4out of 5
by A verified traveller from Casper Wyo

Posted 02-Aug-2016
Pros: clean
Cons: breakfast
Hotel was nice and clean,beds comfortable, breakfast left a lot to be desired.
2out of 5
by A verified traveller

Cheap, but that's about it.

Posted 02-Aug-2016
Pros: Price.
Cons: Condition and cleanliness.
We were just taking a quick sleep, so we went cheap on a room. The bed was not very comfortable and the sheets weren't clean to my standards. The AC was luckily on, because we couldn't adjust it. There were holes in the wall that hadn't been fixed. The staff was ok, but there were plenty of other guests that made me feel uncomfortable and they were noisy. Which also made me concerned when the latch lock did not work in our room. There was a fridge and microwave, but no options for drink vending machines, so I had to go down the street to a gas station to get anything to drink. Overall pretty disappointed, and would probably spend the extra money to stay somewhere else next time.
2out of 5
by A verified traveller from Las Vegas, NV

OK as a 'landing place'

Posted 22-Jul-2016
Pros: Close to the 25, and close to Village Inn Restaurant.
Cons: Stairs need to be redesigned for safety, beds need to be more comfortable.
Location: We didn't do anything in Castle Rock. Drove to Colorado Springs, Aspen and National Park.
This place is okay if you want something cheap and are only sleeping there, although I must qualify that, as the bed was very uncomfortable. Luckily we were very tired from driving around all day, so we were able to sleep. If you have to use the back stairs, be very careful. There is a huge, glaring design flaw in the stairs. One flight of stairs has steps that you cannot fit an entire foot onto. The rest are fine, but this one flight, I stumbled a couple of times. There is no elevator. The location is good, right off of Hwy 25. There is a Village Inn Restaurant right next door that is great for breakfast. Don't bother with the Continental Breakfast - it is kinda lame. We had a light go out during our stay, and the front desk clerk came up immediately to investigate (it was a faulty outlet). He moved some plugs around, and it was fine. This was the one positive thing about the stay.
1out of 5
by A verified traveller

Left to drive 1 hr home rather than stay, nasty!

Posted 21-Jul-2016
Pros: Room appeared clean
Cons: No smoking and change out the carpets.
Employees smoking at entrance! No A/C in lobby. Halls smelled of stale cigarette smoke. All together gross and nasty. Decided to drive the one hour home instead of staying the night. Glad because who knows what was in the bed!
2out of 5
by A verified traveller

Sketchy area and Clientele

Posted 28-Jun-2016
Stayed here because it was convenient and inexpensive for a wedding we attended in Larkspur. Front desk clerk was inept and ended up almost walking into our room without knocking even with the do not disturb sign was up. We had the security thing in place so the door wouldn't open. I rushed out to ask what she was doing and she was literally running away down the hall and said she thought we had changed rooms. Made no sense and was very disconcerting. hotel was clean but there were burn holes in the blanket. Would never stay there again because we didn't feel safe. People were hanging around outside the doors smoking and made us nervous because they looked homeless.
3out of 5
by A verified traveller

Posted 19-Jun-2016
Ok place, A bit smelly from cigarettes otherwise ok.
4out of 5
by A verified traveller

Rooms

Posted 17-Jun-2016
The rooms really need to be updated, my room had a broken chair in there. Cyndie