Exterior

Reviews of La Quinta Inn by Wyndham Denver Golden

2.5 out of 5
La Quinta Inn by Wyndham Denver Golden
3301 Youngfield Service Rd, Golden, CO

Reviews

5.6
Rating 10 - Excellent. 180 out of 1242 reviews" "
Rating 8 - Good. 229 out of 1242 reviews" "
Rating 6 - Okay. 242 out of 1242 reviews" "
Rating 4 - Poor. 265 out of 1242 reviews" "
Rating 2 - Terrible. 326 out of 1242 reviews" "

5.4/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Nick

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Get what you pay for. Property shows its age. Room was clean and bed comfy.
Stayed 1 night in Apr 2024

2/10 Terrible

Devin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place was dirty, bathrooms weren’t clean
Stayed 1 night in Apr 2024

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Gurucharan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property does no justice to how the pictures look and the charges for complete lack of service. The entire property is ill maintained, elevator and breakfast area are all so filthy. Was disgusting to go eat food there. Also we called and asked for room service and linen replacement. None of that was done and we had to manage with 2 towels and no replenished coffee. Whole experience leaves a bad taste on La Quinta. We have stayed in La Quinta in Vegas many times. Locations like this will tarnish the customer experience and brand.

4/10 Poor

Benita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check out person did not care, locked himself in back. No juice, Only coffee and Milk for breakfast. No Kleenex in room. Toilet paper far from toilet.
Stayed 1 night in Apr 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got nothing good to say about this place. My only advice to other people is to find a way nicer place than this because everyone deserves a good vacation and this is no place that’ll make your trip enjoyable.
Stayed 1 night in Apr 2024

2/10 Terrible

Janice D

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The entire property stated it was smoke free but our room reeked of cigarette smoke. The curtains were dirty and torn. The couch was old and smelled horrible. Overall terrible stay.
Stayed 1 night in Apr 2024

2/10 Terrible

jeffrey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dirty
Stayed 2 nights in Apr 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Very nice staff, super convenient highway access. Cost efficient option for 1 night stay.
Stayed 1 night in Apr 2024

8/10 Good

Lana

Liked: Staff & service, amenities
The staff was very friendly and the breakfast was good. The parking lot was littered with trash and the rooms bed sheets are worn.
Stayed 4 nights in Mar 2024

2/10 Terrible

Enoelia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets were dirty the bathroom was dirty. The covers were full of stains.
Stayed 1 night in Mar 2024

8/10 Good

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay at this hotel again.
Stayed 1 night in Mar 2024
Response from General Manager on 24 Mar 2024
Thank you Brandy, We appreciate your kind remarks and feedback. Please let us know whenever we can be of any assistance to you.

2/10 Terrible

Gian

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was snot on the walls, stains on mattresses and floors, dried vomit on the side of the toilet. The ONLY plus is that the front desk guy was nice. That’s it. We canceled before spending a single night.
Stayed 1 night in Mar 2024
Response from General Manager on 24 Mar 2024
Dear Gian, We apologize for the inconvenience and not having you stay at the hotel. We will take time to review your assigned room to correct any deficiencies.

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was absolutely disgusting. We found snot on the walls, bed sheets were stained, eyelashes in towels, the towels had brown stains. We had a total of 5 rooms and each one was disgusting.
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Stayed 1 night in Mar 2024

4/10 Poor

Monica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing liked
Stayed 1 night in Mar 2024

4/10 Poor

lei, calgary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

2/10 Terrible

Cody

Disliked: Cleanliness, property conditions & facilities
The place was absolutely disgusting, cigarette burns and stains on the bedding, trash all over the room and only god knows what was splattered on the floor and nightstand. Luckily we had bedding of our own to use over the sheets.
Stayed 1 night in Mar 2024

4/10 Poor

Jose

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
I got late to check in due to storm on our way to golden and I have to pay an extra night. Receptionist in lobby said I can talk to the manager in the morning about it but it was 9 o’clock and manager never came. Room was dusty and few hairs in the bed, breakfast was very limited (at least the one thing I like about the property)
Stayed 1 night in Mar 2024

4/10 Poor

Joshua

Stayed 5 nights in Mar 2024

2/10 Terrible

Kent

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Was lied to about the room,didn't get 1st floor access, got 3rd floor. They said you didn't request. Also no wifi. And to top it off,being on 3rd floor, elevator was broken, with no sign to warn you
Stayed 2 nights in Mar 2024

2/10 Terrible

Shawn

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the property until I found roaches in the bed . Will not be staying here again
Stayed 1 night in Feb 2024

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
It was one of the worst I've stayed in
Stayed 2 nights in Mar 2024

4/10 Poor

Kelsey

Travelled with family
Room smelled like smoke and stains were on the towels and carpet. Cigarette burns on the comforter.
Stayed 1 night in Feb 2024

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities
It was easily accessible to the highway. Quiet and clean
Stayed 1 night in Feb 2024

2/10 Terrible

William

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I only liked that the property was around a nice Community other than that service and the rooms were terrible and they not did not guarantee what they told me before I walked out of there
Stayed 1 night in Feb 2024

2/10 Terrible

Frances

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful staff! Except for the female she is very helpful. The night manager would have customer service training
Stayed 1 night in Feb 2024

2/10 Terrible

Trenton

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Kali

Disliked: Cleanliness
not cleaned very well and smelt like cigarette smoke.
Stayed 1 night in Feb 2024

6/10 Okay

Efrain

Liked: Staff & service, property conditions & facilities
Well the tv wasnt working
Stayed 1 night in Feb 2024

8/10 Good

Gary

Stayed 1 night in Feb 2024

2/10 Terrible

Lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities
Dump of all dumps
Stayed 1 night in Feb 2024

2/10 Terrible

Janet

Stayed 2 nights in Feb 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a sketchy neighborhood.
Stayed 1 night in Feb 2024

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was trash everywhere around the property. Garbage was overflowing onto the floor of the lobby. The snow was never plowed in the parking lot nor were the sidewalks shoveled making it difficult to get to our room with our luggage.
Stayed 1 night in Feb 2024

2/10 Terrible

Karl

Stayed 1 night in Jan 2024

2/10 Terrible

Emily

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelt bad, had stains all over the sheets, and just felt grimy and gross. Would not stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

STEPHEN

Stayed 1 night in Jan 2024

2/10 Terrible

Traci

Disliked: Cleanliness, property conditions & facilities
Room was so dirty, bedding was dirty. Shower was moldy and disgusting. No refrigerator in room. No garbage can. Do better La Quinta
Stayed 1 night in Jan 2024

10/10 Excellent

John

Stayed 1 night in Jan 2024

4/10 Poor

Lisa

Stayed 1 night in Jan 2024

6/10 Okay

Lisa

The breakfast selection was sub standard and I complained about it. I was told their food didn’t come in and they would have a shipment in a couple of days
Stayed 2 nights in Jan 2024

4/10 Poor

Kit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have stayed here because of location of years. The overall exterior building and furnishings are outdated, old, dirty or in terrible condition and in need of renovation. The room was clean and tidy just very dated and warren
Stayed 1 night in Jan 2024

10/10 Excellent

Dawn

Stayed 1 night in Jan 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service in light of travel emergenc.
I booked this room in an emergency due to closed roads and hazardous travel. They would not allow my daughter to check in as she didn’t have a photo ID. We requested an exception to the rule due to the travel emergency and hotel further denied. We’re forced to sleep in their car. Very disappointed! Refund has been requested!
Stayed 1 night in Jan 2024

4/10 Poor

Lisa

Liked: Room comfort
Disliked: Cleanliness, staff & service
There’s no breakfast here
The place was pretty dirty. I took a few pictures. Breakfast was really bad. There was no juice at all. No fruit no yogurt. When I asked they said the food truck doesn’t come until Monday. It was Friday. There was 5 boiled eggs in the fridge. I took 2 the next morning there was no eggs and only one bagel. There was cereal for every day. So only cereal to eat. I had to stay here because of a storm.
Stayed 2 nights in Jan 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away absolutely disgusting.
First thing you are hit with is the awful smell of sewage in the lobby. I asked the person that checked us in how he couldn't smell it and he said he smelled nothing. I even asked the manager about the smell and his solution was to use air freshener that absolutely didn't work. So, first room..... disgusting. Animal fur and hair all over the bed, nasty stains on the comforter. Small dark specks on edges of mattress and bed. I was given a different room, worse. Bed stained and hair, I went to use the restroom and the seat was not attached to the toilet. The lock was broken and looked like dog poo stuck to the carpet.
Stayed 3 nights in Jan 2024

2/10 Terrible

Judy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I asked for a room on the first floor because I was handicapped and they gave me room on the 3rd floor and I had to climb 3 flights of stairs because the elevator wasn’t working
Stayed 1 night in Jan 2024

8/10 Good

Erika

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, decent breakfast and variety. The only thing that we don’t like was that we could hear people walking late at night and early morning, we couldn’t really sleep that well (we started on the first floor).
Stayed 1 night in Jan 2024

8/10 Good

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024