Ratings based on 472 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
29% of guests recommend
2.6 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Right by the Freeway and in a nice and quiet area.

Posted 28-Sep-2016
Its great , No one bugs me and its quiet to catch all My zzz i love my sleep ... Id definitely recommend this place.
Comment from Hotel Management
29-Sep-2016 by General Manager, Hotel Management
Thanks for posting a review so future travelers can read about your pleasant experience at Extended Stay America - Denver - Tech Center - Central. We are thrilled to read you loved our peaceful property, and that you had a great time. Thank you again for your recommendation, and we hope to welcome you back soon. Sincerely, General Manager
1out of 5
by A verified traveller from Fortlauderdale,FA

Digusting and deceiving stay

Posted 26-Sep-2016
We booked for 6 people but the room is only for 4 as evidently with 4 pillows were served. The room is disgusting it smelled like cigarettes. It triggered my children's asthma. It's so deceiving because of the beautiful pictures on the web. But to our dismayed even their free breakfast. No receptionist readily availble at their counter because he has to do some other assigned work. Not recommended for family.
Comment from Hotel Management
28-Sep-2016 by General Manager, Hotel Management
Thank you for taking the time to review your stay with us. I am very sorry to hear you and your family did not enjoy your time here and that you feel it is not a family friendly place. Our staff works hard to make sure everyone enjoys their stay whether they are here with their family or on a business trip and it sounds like we did not meet that goal. We never want to disappoint, we are sorry we were unable to provide you with a non smoking suite, and our complimentary grab and go breakfast offerings were not to your liking. It is our hope to have you stay with us again, or at one of our other hotels during your travels. Thank you, General Manager
3out of 5
by A verified traveller

Posted 22-Sep-2016
Used Expedia to get home when we get to the hotel so that we needed to be cleaned come back at 3 o'clock they didn't have a room . They did give us a different room 1 bed 1 couch not as clean I wouldn't go back.
Comment from Hotel Management
24-Sep-2016 by General Manager , Hotel Management
Thank you for choosing our hotel and for your feedback. We apologize for the inconvenience you experienced during your stay. We will work hard to provide you with a room that meets your requirements on your next visit. Thank you again for your review. We hope to welcome you back and make your next stay perfect in every respect. Sincerely, General Manager
2out of 5
by A verified traveller

Not even close to being a motel even

Posted 18-Sep-2016
I knew coming in that this was a place you stay for more than a few days. But no service whatsoever. If your staying cheep this is the place, but you will get what you pay for, NOTHING but a room and a couple of towels and a bar of soap.
Comment from Hotel Management
18-Sep-2016 by General Manager, Hotel Management
Thank you for staying with us and for the review. You are correct we cater to the guest staying longer than 8 or more days. We offer housekeeping services after the 8th day, however they can be requested more frequently for a small fee if desired. We also have all that you need for the kitchenette at the front desk by request. We do this to make sure those items remain clean and available for the next guest. We are sorry for the miscommunication from our front desk staff on these details and for any inconveniences this caused you. We hope to have you back soon as we value you as our guest. Safe travels. General Manager
1out of 5
by A verified traveller from Seattle, WA

A bit shady...

Posted 12-Sep-2016
Dirty room stank of cigarette smell. Very dingy, outdated, & desperately needing upgrade. Shady looking characters hanging around/staying on premises. I cancelled my reservation & left early the next AM.
Comment from Hotel Management
13-Sep-2016 by General Manager, Hotel Management
Thank you for taking the time to post a review. I am so very sorry your stay did not live up to your expectations and that you had to check out early. This was not the experience we hoped for you and we are so very sorry. I have taken your concerns to our head of housekeeping department to make sure we are making all our suites clean and ready for our guests and to make any necessary improvements moving forward. I hope you will give us a second chance to show you we can and will do better. Safe travels. Genereal Manager
2out of 5
by A verified traveller

Looks are deceiving!

Posted 09-Sep-2016
Pros: restroom was clean.
Non-smoking room smelled like cigarette smoke from next door. Carpet was stained and dingy. Plus, furniture had not been moved to clean or vacuum the carpet. Did not seem like a safe place to stay.
Comment from Hotel Management
11-Sep-2016 by Manager, Hotel Management
Thank you for staying with us and sharing your thoughts. We are glad you enjoyed our clean restroom but we apologize for the cleanliness issues you experienced during your stay. Your comments will be addressed by our housekeeping staff as well as our management team as we continue our focus on overall guest satisfaction. We hope you will stay with us again if you should return to the area. Sincerely, General Manager
1out of 5
by A verified traveller

Horrible dirty place

Posted 06-Sep-2016
The rooms were dirty, they were out of extra towels, sheets, hygiene products. Overall just a horrible experience. Will never stay at a extended stay again.
Comment from Hotel Management
08-Sep-2016 by General Manager, Hotel Management
Thank you for being our guest and for the review. We clearly missed many opportunities to impress. I am so terribly sorry for the lack of linens available to you during your stay. This is not a normal occurrence and I have spoken with housekeeping to make sure we are always stocked with extra linens for our guests. We hope to have the opportunity to welcome you back on a future visit. Safe travels.
5out of 5
by A verified traveller

Posted 03-Sep-2016
Nice room. Pet friendly. Convenient location. Will use again.
Comment from Hotel Management
05-Sep-2016 by General Manager, Hotel Management
It was our pleasure having you as our guest at Extended Stay America - Denver - Tech Center - Central and thank you for sharing your review with other travelers. It's great to know our location was perfect for your needs and our facilities and accommodations were to your satisfaction. Thank you for choosing to stay with us, we look forward to your return. Sincerely, General Manager
1out of 5
by A verified traveller

Trash of DTC

Posted 29-Aug-2016
Overall - trash! Dirty, gross. Can't believe this place is in the DTC.
Comment from Hotel Management
01-Sep-2016 by General Manager, Hotel Management
Thank you for taking the time to share your point of view. Although we are pleased that our central location added value to your stay, I am disappointed to hear our accommodations weren't up to the level of cleanliness you deserve. Your comments will be shared to help provide improvements going forward. Thank you and we would like a second chance to make a positive impression. General Manager
2out of 5
by A verified traveller from South Carolina

Unusual

Posted 25-Aug-2016
Pros: The coffee in the Lobby was very good.
Cons: Careful attention to CLEANING every surface would greatly enhance the overall experience.
Extended Stay America has a good reputation but this facility was unclean overall. The room smelled of smoke. However, the hotel STAFF was very polite, professional and accommodating to the best of their ability.
Comment from Hotel Management
26-Aug-2016 by General Manager, Hotel Management
Liz, Thank you for being our valued guest and for sharing your feedback. We are happy there were some positive highlights during your stay. We apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, our brand has established protocols and we obviously fell short in this case. We hope you will give us another opportunity to show you a great stay, so please come back the next time you are in the Denver area. Thank you for your loyalty to our brand. Sincerely, General Manager