It was a terrible experience. Everything was so old and dirty, smells bad , the bed smelled bad. Oh what a bad night, I didn't want to go sleep because I didnt want to use that bed.
I asked to do a late checked out because I needed to stay a couple hours more in the area and didn't want to go anywhere because it was so cold that day, and I called the frontdesk and the guy said: "you can stay only one more hour" and hanged up!!And it was the first time I called to ask for something because I didnt complained when I was thrr/ř For real I stayed in other hotels, cheap and 5 stars, but this is the worst ever!!!
Comment from Hotel Management
30-Jan-2017 by General Manager, Hotel Management
Thank you for taking the time to give us your feedback on your recent stay at our hotel. You are absolutely correct to expect a clean, well maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. My staff and I are taking steps to ensure every detail from first impression at check-in to final check-out will focus on exceptional customer service, and impeccable attention to detail in all areas of our property. Going forward it will show how proud we are to welcome our guests, and we hope to welcome you back soon too!