Ratings based on 801 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Just okay...

Posted 22-Aug-2015
This is an older hotel and it shows. The bathroom was especially old-looking. You can't really walk to any restaurants from the hotel. Staff was nice, but I wouldn't recommend this hotel to others.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Aug-2015
Really nice hotel! I'd definitely stay here again!
2 out of 5
by A verified traveller

The worst bed ever.

Posted 12-Aug-2015
Pros: Sound proof rooms.
Cons: The bed!
We booked this hotel because we were moving and knew that we'd be exhausted and need a good night's sleep before driving a 26' truck 1300 miles. The price of the hotel was worth being guaranteed a comfortable bed. Unfortunately the bed was worse than less expensive motels we've stayed in. Every move either of us made was amplified to the other one. It was like a 1980s water bed. When I checked out I told the person at the counter about it and he shrugged and said he'd ask maintenance to look into it. No apologies or anything. Seriously disappointing especially for a hotel that claims to have some of the most comfortable beds.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 04-Aug-2015
The hotel itself was good, the staff was friendly and the food was good. However, the wifi wasn't free. Who in this day in age doesn't have free wifi? Expedia said there was free wifi and a continental breakfast but there was no continental breakfast either. The buffet was 12 dollars! Other than that it was a comfortable stay.
1 out of 5
by A verified traveller

Good location poorly kept hotel

Posted 29-Jul-2015
Room dirty, missing a lot of amenities in the room...pool salty ....old food left in the room rotting
1 out of 5
by A verified traveller

Worst place I have ever stayed

Posted 27-Jul-2015
Rooms weren't ready after check in time. Had to stay on one floor while daughter stayed on a different. Beds and chair in room were broken. Staff did not give good instructions made us miss train to the game.
3 out of 5
Recommended
for Everyone
by A verified traveller from Kansas City

Great staff - nice hotel

Posted 27-Jul-2015
The hotel is clean & the price was great. It's a nice place with clean, updated, large rooms. Cookie & water at check in was really nice too. I have one issue that would cause me not to stay here again. I got an interior room with a balcony overlooking a restaurant/ bar area - no outside window. We checked in very late & It's my own fault - I should have asked for a different room. If I stay here again, I will make sure I book one with an exterior window.
3 out of 5
by A verified traveller from Kansas

CHECK PRICE OF BREAKFAST BUFFET BEFORE YOU ORDER!!

Posted 22-Jul-2015
Pros: Price seemed fair considering the location was great for us.
Cons: Locks on doors! Be sure breakfast buffet price is correct on websites!
Location: Ikea is fantastic!!
Took 1 hour to get into our room -- problem with keys in first room. Second room across the hall assigned to us was a problem getting OUT the door. The "engineer" worked on both doors. Finally we were in the second room and could actually get out. Room spacious. However, even my husband said the room smelled damp (I'm the one with the good nose). Very clean however. Other problem was breakfast. Expedia says $9.99 breakfast buffet. WRONG! $17 each. They gave us the weekend price of $12 each which was still pricey since DH eats cereal! The restaurant manager asked where we got the info and I told her online (at that point I didn't remember exactly where). She was very nice and did the best she could. PLEASE change your breakfast buffet info here!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Colorado Springs, CO

The bed was so comfortable!!

Posted 15-Jul-2015
Pros: The bed!!!
My friend and I attended a concert within walking distance of the hotel. Enjoyed the staff and accommodations.
3 out of 5
by A verified traveller

Staff we very pleasant. Room Security concerns.

Posted 07-Jul-2015
Pros: Staff, free parking, good WiFi and rooms was clean, sheets and bedding in good condition. TV worked well. Bath room was well maintained.
Cons: Had 2 rooms, 1 room doors worked a little better than other room but balcony latch on both rooms had issues, with one missing all together. Security
Location: Good location walking to train stop and gas station in parking lot. Nice area and good views and easy access to I-25.
The sliding door lock was missing on the balcony access and the door to the room took several tries (every time it was used) to open the door. Dead bolt would not retract when closing the door and had to jiggle the inside door handle to close door when leaving. Called first night we were there and it was not fixed by the time we left (3 days later). This left us very uncomfortable about leaving anything in the room. The vending machines were credit card only and dispensed hot soda bottles. Luckily there is a gas station at the corner where cold drinks can be purchased. That said the desk staff was very nice and the cookies at check in were enjoyed. Appreciated the Wifi and free parking compared to other hotels in the Tech Center area.