Restaurant

Reviews of Greenwood Inn

2.5 out of 5
Greenwood Inn
9231 E Arapahoe Rd, Greenwood Village, CO

Reviews

7.0

Good

Rating 10 - Excellent. 319 out of 1010 reviews" "
Rating 8 - Good. 241 out of 1010 reviews" "
Rating 6 - Okay. 163 out of 1010 reviews" "
Rating 4 - Poor. 119 out of 1010 reviews" "
Rating 2 - Terrible. 168 out of 1010 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Keegan

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The place smelled terrible and they were doing construction throughout the stay
Stayed 1 night in Mar 2024
Response from manager on 25 Mar 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 Poor

Stephan

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, we had a lot of problems with this place. Open construction at the lobby was worrisome while my kid was around.; The elevator had a subtle but bad smell. The room we had reeked of smoke. The beds were incredibly saggy. The television had a large section of dead pixels. The sheets had holes in them. And they started construction(nailing) at 7AM on the dot about one floor away from us by the sound of it. Clearly this place was abandoned for sometime and as of 3/1/24 this place is not ready for occupancy in my opinion. The staff was incredible, they were nice and responsive. But it really doesn't make up for the rest of the experience, unfortunately.
Stayed 2 nights in Mar 2024
Response from manager on 25 Mar 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here after a concert. The hotel is undergoing a remodel. The only real downside to staying here is the walls are very thin. If you're a sound sleeper, you'll be fine. Otherwise it was rough. I heard very loud drunk people and the sexual activity next door. Again, everything else was great.
Stayed 1 night in Mar 2024
Response from manager on 25 Mar 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

2/10 Terrible

John

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very rude !!! The whole place was very dirty and nasty there was trash everywhere, people smoking in the hallway and the whole place smells like old cigarettes! I would sleep in my car before i pay money to stay here again
Stayed 2 nights in Mar 2024
Response from MANAGER on 19 Mar 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terrible

Jasmine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I COULDNT STAY AT THIS HOTEL EVEN IF I WERE PAYED TO.
Stayed 1 night in Mar 2024
Response from MANAGER on 19 Mar 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terrible

Yuset

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from MANAGER on 19 Mar 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Kasey

Liked: Staff & service, amenities
I want to say the couple of the staff i really enjoyed. Kristie Chana and Jeronimo very friendly great customer service helped me in anyway they could i understand its dirty cus the remodel their doing but these 2 were awesome gave me a great rate went above and beyond for me i give them 10 stars if i could keep up the good work u 2 i would stay wherever you 2 worked at thanks for everything. sincerely Kasey
Stayed 3 nights in Jan 2024
Response from MANAGER on 25 Feb 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The place is very dirty, the carpet looks like something was butchered on it. The internet did not work, and I feel unsafe with extended stay hotels
Stayed 4 nights in Feb 2024
Response from manager on 24 Feb 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okay

Willie

Business traveller
Liked: Staff & service
They are going through a remodel. So it was noisy until 9pm at night. Also, I don’t think this is a good area due to the amount of cops that were around
Stayed 1 night in Feb 2024
Response from MANAGER on 13 Feb 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terrible

Chelsey

Disliked: Staff & service, property conditions & facilities
Response from manager on 12 Feb 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terrible

KENT

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ask for your money back. Take this property off Expedia its dragging down Expedia's brand reputation.
Stayed 1 night in Jan 2024
Response from manager on 9 Feb 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terrible

Mark

Business traveller
Liked: Cleanliness
It was ok a lot of traffic but staff was good
Response from MANAGER on 31 Jan 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are currently remodeling the inside and there is work being done in the complex it is located
Stayed 1 night in Jan 2024
Response from MANAGER on 31 Jan 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

4/10 Poor

Molly

Stayed 2 nights in Dec 2023
Response from manager on 23 Jan 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okay

Mike

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel advertised free breakfast, but they dont actually provide any breakfast at all. Pictures show a nice clean average type hotel. The lobby is nice. The hall ways are not nice! Trash in the ice machine area, like bags of trash! Halls look to have been started into renovation but never completed. Tape around signs, wall plates laying on floor, but yet not a single worker in sight! The grounds of the hotel are NASTY! Trash and debris everywhere! The room was nice, but had poorly done repairs and renovations. Exposed holes in the drywall, mismatched cusions on the sofa. I guess you get what you pay for! We wont return
Stayed 1 night in Jan 2024
Response from manager on 23 Jan 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

Chrisanna, Byers

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from manager on 20 Jan 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

2/10 Terrible

Anna

Travelled with pets, Travelled with group
Disliked: Cleanliness, amenities
The surroundings of the building felt unsafe with a lot of homeless people walking around the property. One of the main entrances was broken into and damage, and did not lock or close so anyway could come in. The walls were unfinished and not painted over. The room had a ton of stains all over the floor. We left because we felt unsafe and it was extremely dirty.
Stayed 1 night in Jan 2024
Response from manager on 20 Jan 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Jones

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from manager on 20 Jan 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

10/10 Excellent

Joann

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from manager on 14 Jan 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from manager on 14 Jan 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Never could get the wifi to connect. Overall the room and common areas were clean, but, a good coat of paint to take care of all the wear and tear of the walls, furniture and carpeting are just wore out and needs to be replaced.
Stayed 2 nights in Dec 2023
Response from manager on 27 Dec 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

4/10 Poor

BRANDON

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a low class motel.
Stayed 2 nights in Dec 2023
Response from manager on 27 Dec 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 Poor

Quaron

Stayed 2 nights in Dec 2023
Response from manager on 27 Dec 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from manager on 27 Dec 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from manager on 27 Dec 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Jill

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from manager on 27 Dec 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

4/10 Poor

Joseph John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from manager on 27 Dec 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Steven

Yes
Response from manager on 9 Feb 2024
I want to thank you for staying at our property. I am glad to hear you had a great stay. Please visit us again if you're in town or in the area. Thank you.

4/10 Poor

PERLA

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from manager on 27 Dec 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
The carpet in the room looked like it had been puked on over a thousand times, pretty sure this room had been a murder crime seen many times
Stayed 2 nights in Dec 2023
Response from manager on 27 Dec 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from manager on 27 Dec 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

Betsayda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from manager on 27 Dec 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

6/10 Okay

Thomas

Stayed 1 night in Sep 2023
Response from manager on 27 Dec 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

6/10 Okay

Ross

Disliked: Cleanliness, property conditions & facilities, room comfort
Under Construction
Under Construction right now! You can hear the highway from the room. No Sheets!
Stayed 1 night in Dec 2023
Response from MANAGER on 5 Dec 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okay

Jared

Liked: Cleanliness
Disliked: Staff & service
Booking stated there was breakfast, none was offered or put out. The front desk attendant acted like she had better things to do and snapped at us whenever we spoke. First impression was it was nice, but very quickly was found to be minimally cleaned and no one seemed to really want to be there.
Stayed 1 night in Dec 2023
Response from manager on 27 Dec 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities
We found dirty towels in the room poor room service cleaning stains on bed and room service does not throw trash expect you to throw your own trash
Stayed 2 nights in Nov 2023
Response from MANAGER on 5 Dec 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

Eugene

Travelled with partner
Pric Price was good. Heater was not good. I had my own heTer
Stayed 1 night in Dec 2023
Response from manager on 27 Dec 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

8/10 Good

Eugene

Travelled with partner
Liked: Amenities
HeRugs were dirty. Staff wasn't helpful with new towels had to go to the first desk ter wasn't working well.we had our own handy.
Stayed 1 night in Dec 2023
Response from MANAGER on 5 Dec 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okay

Walter

Stayed 1 night in Nov 2023
Response from manager on 27 Dec 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

2/10 Terrible

Ye

Stayed 1 night in Dec 2023
Response from manager on 27 Dec 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from MANAGER on 5 Dec 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 Poor

Lydia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was pretty filthy and a bit rundown in some areas. On the first floor, everything seemed quite clean and up-to-date, but on the third floor where we stayed, the walls seemed to be unfinished and covered in splotches of paint. Walls were thin and you could hear just about anything and everything people were doing. Sheets had what seemed like blood stains.
Stayed 3 nights in Nov 2023
Response from MANAGER on 2 Dec 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

moni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s very convenient for the traveling people.
Stayed 1 night in Nov 2023
Response from MANAGER on 2 Dec 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is nice and affordable for guests. The remote is not the best but what do you expect. Well I have to turn off the TV to get to the guide because of the remote lol. I guess there easier to clean people must steal them. Other than that it was beautiful good flat screen everything worked. The place was packed so that should tell you something. Oh one other thing no breakfast but lots of places to eat around the hotel. Thanks everyone for the price. I think you should let people know on your sight that there is no breakfast anyways. Nice people thank you
Stayed 4 nights in Nov 2023
Response from MANAGER on 2 Dec 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

6/10 Okay

Scott

This hotel was formerly a Best Western property, and was in much better condition a couple years ago. New management has not seemed to renovate the old hotel, and it is in decline. Carpets worn, paint peeling, fixtures worn/dated. As for service, the front desk folks were nice enough, but I did 4 nights there and not once did the maids enter for even a towel change. I guess you have to specifically ask for it. El Cheapo..
Stayed 4 nights in Nov 2023
Response from MANAGER on 29 Nov 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okay

rick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from MANAGER on 29 Nov 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

2/10 Terrible

Keebo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was just all around dirty. Not vaccumed correctly dirty shower curtains dirty behind desks and bed hallways smelt like weed windows are very low and open all the way with broken screens on the 5th floor very dirty and dangerous for children
Stayed 2 nights in Nov 2023
Response from MANAGER on 26 Nov 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Joshua, Englewood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel was the person at the front desk that checked me in. She was super patient with me and helpful. Just a normal hotel and had I been dealing with qnyone else they probably would have dismissed me right away. Luckily she did not and I appreciate it very very much!!
Stayed 1 night in Nov 2023
Response from MANAGER on 21 Nov 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

8/10 Good

Rekisha

Stayed 1 night in Nov 2023
Response from MANAGER on 26 Nov 2023
Thank you for responding to our survey! We appreciate you taking the time out of your day to let us know how your stay went here at The Greenwood Inn! Come back and see us soon!

4/10 Poor

Kitty

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bed was good
Stayed 2 nights in Nov 2023
Response from manager on 17 Nov 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.