Restaurant

Reviews of Hotel Wienerhof

3 out of 5
Hotel Wienerhof
Parallelweg 7, Den Helder

Reviews

6.2
Rating 10 - Excellent. 5 out of 81 reviews" "
Rating 8 - Good. 26 out of 81 reviews" "
Rating 6 - Okay. 27 out of 81 reviews" "
Rating 4 - Poor. 17 out of 81 reviews" "
Rating 2 - Terrible. 6 out of 81 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Pillow of rubbleised foam lumps, lights so dim you cant see the key board With the lights on, room not serviced on a 2 night stay, breakfast terrible. Builders working from 7am wont be back
Stayed 1 night in Aug 2023

4/10 Poor

Simon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, old world
Wonderful, family-owned and operated hotel. Very quaint.
Stayed 1 night in May 2022

8/10 Good

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Hotel was in perfect location for the train station
Stayed 2 nights in Apr 2022

8/10 Good

Alexandru

Stayed 1 night in Mar 2022

4/10 Poor

ivo, Parkton

Disliked: Staff & service, property conditions & facilities
Rooms are more like stalls with no amenities; for condition, service and appearance way overpriced
Stayed 1 night in Nov 2021

6/10 Okay

Vicky

Stayed 1 night in Oct 2021

8/10 Good

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good.
I was there on a business trip for 3 nights and enjoyed the stay, it has a basic feel but the service was good and friendly however the hotel itself lacked amenities. Very close to the train station and taxi rank. Seating outside was alright too.
Stayed 3 nights in Sep 2020

8/10 Good

Kayleigh L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Eliala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Tian Beng

Liked: Staff & service
Convenient location but it is an old hotel
I was given a room on the ground floor and when I have to open the window to let in the fresh air, I'm facing the car park and dustbin. The rooms also need serious renovation.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Amenities
It is a old structure and the restaurant have a very poor flavor
Stayed 2 nights in Apr 2019

8/10 Good

CORPORATE HOTELS

Liked: Cleanliness, staff & service, room comfort
everything was ok.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

In the center of Den Helder and a close drive to the ferry to Texel which is convenient. Breakfast was nice.
Stayed 1 night in Sep 2017

6/10 Okay

Rachel

Liked: Staff & service
Den Helder Accommodation
Very convenient being so close to the railway station. Breakfast not so flash but was OK. Couldn't find a cup of coffee!
Stayed 1 night in Jun 2017

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

Christopher

Liked: Cleanliness
Rather weird hotel
Arriving after a slow train/bus journey from Schipol, I was very disappointed with the first room I was offered. Strange arrangement in which you ascend one floor using an ancient lift, and find your way to an outside area through an inconspicuous door. The room reminded me of a 1970s backpacking hostel...perhaps in Athens! All electrical infrastructure through exposed conduits and a prominent, exposed pipe attached to the sprinkler system...very ugly and slightly spooky. Terrible peeling and cracked anaglypta wallpaper, too! So I asked to change room to something suitable for a business trip. The staff member agreed immediately. The second room was much nicer...though still with the weird approach from the outside area with dark quirky (Indonesian?) style furniture. Unusual decor but but I quite liked it. The problem was, without warning me, they added an extra 10 EUR per night...not much, I suppose, but an unwanted surprise on the bill. As there are few hotels in Den Hagen, you may have little choice but to stay here. If you do, be certain not to accept Room 120 and make sure you agree the price of any upgrade they offer you up front!

6/10 Okay

noone, us

Liked: Cleanliness, staff & service
Disliked: Room comfort
In pinch or want to be near town center
Overall the stay was good. The breakfast was basic (above average scrambled eggs). The beer selection was minimal. The downside of the hotel rooms - no air conditioning. Not a bad thing in the winter however in the summer it was uncomfortable. Windows in bottom floor rooms can only be opened a crack so air flow is next to nill. At night I felt like I was in a low heat oven. outside temps were 80-90 degrees F.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Dave, oregon USA

Liked: Cleanliness, staff & service, property conditions & facilities
No parking close by
Parking about 3 blocks away and really no place to unload bags in front of hotel. Meals very expensive.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Long stay but good!

6/10 Okay

Verified traveller

8/10 Good

Sarah, Scotland

Liked: Room comfort
Recommend
Lovely food

6/10 Okay

Stephen, new york

Liked: Cleanliness
Disliked: Room comfort
Simple place right by the train station
Simple place right by the train station. Rooms have what appears to be antique furniture, bathroom was all new. Common and eating area is full of interesting artifacts from all over the world and has a nice glassed in sun room.

8/10 Good

allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Excellent food and friendly helpful staff. Half a minute from the train station and easy walking distance to everything in Den Helder.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant family run hotel
Rooms was pleasant, breakfast was basic but filling. Room didnt have any air conditioning so had to rely on open windows and air flow to cool then down which also meant there was a level of noise coming in from the stree

6/10 Okay

Verified traveller

Liked: Cleanliness
Convenient for train travel
Good option for the price...avoided taxi cost since very close to train station

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad beds
Can't get past the beds; hard as boards. Could not get a good sleep. Very antiquated and outdated. This could be good in terms of adding character, like the ecclectic collection of decorations (all asian against a nordic achitectured building, and asian themed cloth bird and dragon kites hanging from the restaurant ceiling). But the beds were too uncomfortable to make up for any uniqueness and character.

6/10 Okay

RADAR, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very basic. Had outdated TV extremely small bathroom. The hotel had WiFi but I had minimal connection in my room. Additionally, my room had windows that were adjacent to a car park and it was extremely noisy. The hotel and bar staff were very helpful/professional during my stay. I did not eat at the restaurant but the food smelled/looked delicious.

8/10 Good

Robbo

Liked: Room comfort

8/10 Good

BB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

christina

Travelled with partner
Liked: Cleanliness, staff & service
s nachts koud gehad onder een dun dekentje, wel een kussen in de kast
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not like expected
As option 1 of 2 because of full hotels I chose this one.. When I arrived I did not know if I entered a bar or hotel.. Got the room, looked very dirty and old.. Bathroom with bugs etc.. Poor heating on the room and only heat source in the bathroom was the drier for towels.. A lot of noise during evening/night..
Stayed 2 nights in Oct 2023

2/10 Terrible

Klaus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Peter

Stayed 2 nights in Aug 2022

8/10 Good

Muhammad

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ik heb alleen maar slechte ervaringen. Wc papier werd niet aangevuld. Er stonden nog vieze glazen van voorgangers. Er was koffie/thee op de kamer maar ook dit was niet bijgevuld en was er 1 vies kopje voor 3 personen. Daarbij was de kamer gewoon smerig. Grote vlekken in de Vloerbedekking, overal stof en een plakkende vensterbank door knoeien door de voorgangers. Ook zaten op de spiegels vlekken waar ik niet eens van wou weten wat het is. Het hotel is het betaalde bedrag absoluut niet waard.
Stayed 2 nights in Jul 2021
Response from Hotel Wienerhof on 14 Jul 2021
Wat vervelend dat u niet na tevredenheid bent vertrokken, Wij hadden dit graag willen voorkomen en u te plekken te woord willen staan. Mocht u dit nog wensen, dan horen wij dit graag, want uw feedback waarderen wij enorm.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities
Was gesloten en werd ondergebracht bij Hotel Den Helder. Gedateerd hotel, wel nieuwe badkamer. Maar niet vlak bij het eindpunt van het treinstation.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

10/10 Excellent

Michel, Hendrik-Ido-Ambacht

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede en vriendelijk incheck, ruime kamer en goed en uitgebreid ontbijt.
Stayed 1 night in Aug 2020

6/10 Okay

Steffen, Dresden

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Gute Lage und geräumiges Zimmer. KEIN WLAN im Zimmer, kein Signal. Vorteil: man hat Balkon :-)
Stayed 1 night in Aug 2020

8/10 Good

Frank

Liked: Cleanliness
Stayed 1 night in Aug 2020

4/10 Poor

EricGalesloot, De Meern

Disliked: Staff & service
Vrij matige kamer naast een gehorige lift. Geen handdoek, ook niet nadat ik erom vroeg bij de receptie.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Vriendelijk personeel en kamer schoon en netjes. Wel wat oubollige inrichting. Het ontbijtbuffet was goed.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

8/10 Good

Henri

Business traveller
Liked: Staff & service, room comfort
8
reiniging kamers moet beter, badkamer slordig schoon gemaakt, lange zwarte haren in bed op kussen was minder, rest 👍 bediening, zeer goed eten en zeer nette bediening uiterst vriendelijk en zeer gastvrij
Stayed 1 night in Nov 2019

6/10 Okay

Knut

Stayed 2 nights in Sep 2019