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Reviews of Radisson Blu Plaza Delhi Airport

5 out of 5
Radisson Blu Plaza Delhi Airport
Near Mahipalpur Extension NH 8, New Delhi, Delhi N.C.R

Reviews

8.2

Very good

Rating 10 - Excellent. 527 out of 1003 reviews" "
Rating 8 - Good. 221 out of 1003 reviews" "
Rating 6 - Okay. 119 out of 1003 reviews" "
Rating 4 - Poor. 64 out of 1003 reviews" "
Rating 2 - Terrible. 72 out of 1003 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Vidya, Cabarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very good and the hotel is very clean. Unfortunately,the property is showing its age.
Stayed 1 night in Apr 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Apr 2024

10/10 Excellent

Hardeep, Greenwood

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Apr 2024

8/10 Good

Sunil

Travelled with family
Everything was good, the food was overpriced in a la carte. They changed the rate for our stay to almost double the first night
Stayed 1 night in Apr 2024
Response from Radisson Blu Plaza Delhi Airport on 13 Apr 2024
Dear Sunil,Thank you for sharing your feedback with us. We appreciate your kind words about the overall experience. We will take your comments into consideration for future improvements.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean deserves the 5 star rating
Stayed 1 night in Apr 2024
Response from Simmi on 15 Apr 2024
Dear Valued Guest,Thank you so much for leaving us a perfect rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

8/10 Good

Janncen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a good stay at the hotel the day before my flight, it is accessible and near the airport which is very convenient.
Stayed 1 night in Apr 2024
Response from Radisson Blu Plaza Delhi Airport on 9 Apr 2024
Dear Janncen,We're delighted to hear that you had a good stay with us before your flight! We're glad that you found our hotel's location near the airport convenient. Thank you for choosing to stay with us! Hope to welcome you back soon.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Apr 2024
Response from Simmi on 5 Apr 2024
Dear Valued Guest,Thank you for taking out the time to leave such a wonderful comment. Your feedback is truly cherished and will only motivate all of us to continuously strive to make experiences for all our guests memorableWarm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 Good

Ranjit

Travelled with group
Liked: Staff & service
Over all it was ok not great
Stayed 1 night in Apr 2024
Response from Simmi on 8 Apr 2024
Dear Valued Guest,Thank you for choosing Radisson Delhi as your preferred accommodationWe are indeed very pleased to know that you enjoyed your recent stay with us.We hope that on your next travel to the city, we will be your destination again as we look forward to welcoming you back.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Lindsey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay but the smoking rooms are mixed in with non smoking so my room smell gave me a terrible headache
Stayed 2 nights in Mar 2024
Response from Simmi on 2 Apr 2024
Dear Valued Guest,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay overall. However, we apologize for any inconvenience caused.We take your comments seriously and will review our room allocation procedures to ensure a more comfortable experience for all our guests in the future.We appreciate your patronage and hope to welcome you back for a more enjoyable stay.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

4/10 Poor

Rano

Disliked: Cleanliness, staff & service, property conditions & facilities
We get to the hotel at 4:30am and our room was not ready, then she wanted give us twin beds instead of our requested bed 40 minutes later someone else came and put us in a room that I wouldn’t consider a 5 star. In the morning corridor 2 rooms down they were sanding the walls and another person applying varnish to the door of a room . Aggravated my sinuses and was miserable the entire time I was there, when I went to complain of the odors and smell she said they didn’t have another room but will give refund for the first night. Then at checkout they said we have to go through Expedia. Can you help us..
Stayed 3 nights in Mar 2024
Response from Simmi on 1 Apr 2024
Dear Valued GuestIt is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. We are deeply concerned to note your feedback and regret the inconvenience caused. We would like to inform you that we have addressed your comments with the concerned team and certainly hope that none of our other guests feel this way again. Please allow us to assure you that this is an aberration and by no means a reflection of our true potential. This is definitely not the kind of service we wish to offer. We truly hope to showcase improvement on your next visit.We remain at your disposal and look forward to another opportunity of welcoming you.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Sampath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality and the variety of food at the Breakfast buffet was very impressive
Stayed 3 nights in Mar 2024
Response from Simmi on 28 Mar 2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us.Your appreciation means a lot. Radisson Delhi is indeed a gourmet's paradise offering multiple award winning restaurants. Happy to know that you had a good time.Hope to see you soon.Warm Regards, Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

vinca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Simmi on 28 Mar 2024
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

8/10 Good

Gurudas, ISELIN

Travelled with family
Liked: Cleanliness, staff & service
The property is located at a convenient location
Stayed 1 night in Mar 2024
Response from Simmi on 27 Mar 2024
Dear Valued Guest,Thank you for taking the time to share your rating and feedback with us. The hotel is a great option for business and leisure due to its central location, award winning restaurant and attentive staff.We hope to welcome you back soonWarm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

2/10 Terrible

Rakesh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I booked this hotel so I have breakfast and drop off free but they didn’t provide me that.
Stayed 1 night in Mar 2024
Response from Simmi on 26 Mar 2024
Dear Valued Guest,We are deeply concerned to note your feedback and regret the inconvenience caused. We have made a note of your experience with us and shall surely consider corrective measures to prevent recurrences.We look forward to welcoming you again.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

PEEYUSH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Simmi on 26 Mar 2024
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Amar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Great staff. Highly recommended. A rating
Stayed 1 night in Mar 2024
Response from Simmi on 25 Mar 2024
Dear Valued Guest,Thank you for the wonderful feedback. We are happy to know that you had a great time at the hotel.Look forward to the pleasure of welcoming you back.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Lindsey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells like cigarettes because there are smoking rooms mixed in with non. Nice hotel
Stayed 1 night in Mar 2024
Response from Simmi on 2 Apr 2024
Dear Valued Guest,We would like to thank you for taking the time to share your feedback with us. We would like to thank you for taking the time to share your feedback with us. Rest assured we have noted your feedback. We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

2/10 Terrible

Jatinder

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dirty and smelly. It is definitively not a 5 star.
Stayed 1 night in Mar 2024
Response from Simmi on 25 Mar 2024
Dear Valed Guest,We apologize for the inconvenience you faced during your recent stay. Your feedback is valuable to us, and we're addressing the issues you've raised promptly. Our team will reach out to you shortly to discuss your experience further.Thank you for bringing these matters to our attention.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

6/10 Okay

Rakesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is the last time I have stayed in Radisson . Radisson india needs to improve a lot 1) no one answer the phone in reservations. 2) The price the charge has no drop off or breakfast included. 3) I have ordered coffee in the room which never came My phone number is 19167156248 please call me if any one think this is not a fact.
Stayed 1 night in Mar 2024
Response from Simmi on 25 Mar 2024
Dear Valed Guest,We apologize for the inconvenience you faced during your recent stay. Your feedback is valuable to us, and we're addressing the issues you've raised promptly. Our team will reach out to you shortly to discuss your experience further.Thank you for bringing these matters to our attention.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

6/10 Okay

Sanjiv

Liked: Cleanliness, staff & service, property conditions & facilities
Too close to the busy and dirty highway. Not a pretty site from the windows.
Stayed 1 night in Mar 2024
Response from Simmi on 25 Mar 2024
Dear Valued Guest,With deep concern, I have made a note of your experience and truly regret the inconvenience caused. May I humbly request you to please consider this experience as an aberration and not a representation of our standards.Thank you for choosing us and we look forward to welcoming you back soon, giving us another opportunity to regain your trust in our services.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Pratika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. Their staff is so friendly and helpful which is the highlight. It’s at a convenient distance from airport. I will be happy to stay again at this hotel in near future
Stayed 1 night in Mar 2024
Response from Simmi on 21 Mar 2024
Dear Valued Guest,Thank you for choosing to stay at Radisson Delhi and for sharing such a nice experience. It gives us immense delight to note that the comfort and convenience provided to you at Radisson Delhi brings you back to stay here. Our hotel is a landmark in the area for more than 25 years now and we believe in constantly upgrading our facilities by offering the best amenities to our guests.We are indeed proud to have a team of very dedicated and experienced colleagues who work tirelessly to take care of every guest throughout while impressing them with our genuine hospitality. Your overwhelming words about our team members have been received with great delight.Warm Regards, Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

6/10 Okay

ashutosh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel prices itself as a 5 star category but does invest in upgrading any infrastructure. The hallway carpets are in pathetic condition. Lobby staff are polite but untrained. Area around the hotel is also substandard. No way price point is justified when stacked ip against other hotel options.
Stayed 2 nights in Mar 2024
Response from Simmi on 21 Mar 2024
Dear Valued Guest,With deep concern, I have made a note of your experience and truly regret the inconvenience caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards.Thank you for choosing us and we look forward to welcoming you back soon, giving us another opportunity to regain your trust in our services.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good. Staff were very helpful.
Stayed 2 nights in Mar 2024
Response from Simmi on 21 Mar 2024
Dear Valued Guest,It is truly a pleasure to know that you had a wonderful stay with us. Thank you and look forward to your return visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 Good

Nagarjun, MENOMONEE FALLS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but terrible location. Traffic on the road adjacent to the hotel was a nightmare.
Stayed 2 nights in Mar 2024
Response from Simmi on 18 Mar 2024
Dear Valued Guest,Thank you for sharing your feedback with us. We're glad to hear you found our hotel to be good. We understand that the traffic in the area can be challenging at times, and we apologize for any inconvenience it may have caused during your stay. We appreciate your understanding and hope to welcome you back soon for another enjoyable experience.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Prabin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good except the checking process which was too lengthy , waited almost 25-30 mins for room, there were no sitting available, could have been better offering place to seat for hold and even drinks if possible.
Stayed 1 night in Mar 2024
Response from Simmi on 18 Mar 2024
Dear Valued Guest,We would like to thank you for taking the time to share your feedback with us. . As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of comfort being offered to them without being intrusive.Rest assured we have noted your feedback. We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property! The rooms are spacious and the beds very comfortable. The staff was very helpful and friendly. The restaurants offer excellent service and food. You are able to book airport transportation very easily.
Stayed 1 night in Mar 2024
Response from Simmi on 13 Mar 2024
Dear Valued Guest,Thank you for choosing to stay at Radisson Delhi and for sharing such a nice experience. It gives us immense delight to note that the comfort and convenience provided to you at Radisson Delhi brings you back to stay here. Our hotel is a landmark in the area for more than 25 years now and we believe in constantly upgrading our facilities by offering the best amenities to our guests.We are indeed proud to have a team of very dedicated and experienced colleagues who work tirelessly to take care of every guest throughout while impressing them with our genuine hospitality. Your overwhelming words about our team members have been received with great delight.Warm Regards, Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

6/10 Okay

Rohan Ravindran, Cliffside Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Issues with room key multiple times
Stayed 2 nights in Mar 2024
Response from Simmi on 11 Mar 2024
Dear Valued Guest,We are deeply concerned to note your feedback and regret the inconvenience caused. We have made a note of your experience with us and shall surely consider corrective measures to prevent recurrences.We look forward to welcoming you again.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Lindsey

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. Thank you!
Response from Simmi on 11 Mar 2024
Dear Valued Guest,It is truly a pleasure to know that you had a wonderful stay with us. Thank you and look forward to your return visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

sukhbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coustmer service was great
Response from Simmi on 11 Mar 2024
Dear Valued Guest,It is truly a pleasure to know that you had a wonderful stay with us. Thank you and look forward to your return visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Ronald

Business traveller
We travel a lot internationally for work… this is one of the better trained staffs we have seen. Attention to detail at every level of the stay is easy to see. Even the equipment in the gym is top quality.
Stayed 2 nights in Feb 2024
Response from Simmi on 5 Mar 2024
Dear Valued Guest,It was wonderful to have you stay with us and thank you for choosing Radisson Delhi for your recent visit and for sharing your experience.We are glad to know that we were able to live up to your expectation of service excellence and make your stay memorable with warm genuine care and smiles.We all look forward to your next visit and hope to see you very soon.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

NitinKumar

Stayed 1 night in Mar 2024
Response from Simmi on 25 Mar 2024
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Daniel, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Sonali and supriya from front desk was very helpful
Stayed 1 night in Mar 2024
Response from Simmi on 2 Mar 2024
Dear Valued Guest,Many thanks for sharing your kind appreciation and memorable experience with us. We are so glad that we could meet your expectations.We look forward to welcoming you back again soon!Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Tarini

Liked: Cleanliness, staff & service, property conditions & facilities
Staff service is excellent
Response from Simmi on 1 Mar 2024
Dear Valued Guest,Many thanks for sharing your kind appreciation and memorable experience with us. We are so glad that we could meet your expectations.We look forward to welcoming you back again soon!Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

6/10 Okay

Avtar

Stayed 1 night in Feb 2024
Response from Simmi on 1 Mar 2024
Dear Valued Guest,Thank you so much for leaving us a rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

2/10 Terrible

Gaurav

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Disappointed with Lost and Found Service at Hotel Radisson IGI International Airport New Delhi As a loyal patron of Radisson hotels, I recently had the unfortunate experience of leaving behind some important belongings during my stay at the Hotel Radisson IGI International Airport New Delhi from February 20th to February 22nd, 2024. Room 175 served as my temporary abode during this time, and upon my departure, I inadvertently forgot several crucial items along with a piece of clothing. Given my trust in Radisson's reputation for exemplary service, I immediately contacted the hotel upon realizing my oversight. However, despite my repeated attempts — three calls in total — to inquire about the misplaced items, I was met with disappointing responses each time. The hotel staff consistently insisted that nothing matching the description of my lost belongings had been found in the room. This lack of assistance and seeming indifference towards my situation has left me deeply disheartened. The items I left behind hold significant value and importance to me, both sentimentally and practically. As someone who has been a longstanding customer of Radisson, I had expected better care and support in such circumstances. It pains me to express suspicion, but I cannot shake the feeling that there may be a discrepancy between the reality of what was left behind and the information provided by the hotel staff. This experience has cast a shadow of doubt on the integrity and reliabilit
Stayed 2 nights in Feb 2024
Response from Simmi on 27 Feb 2024
Dear Valued GuestIt is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. We are deeply concerned to note your feedback and regret the inconvenience caused. We would like to inform you that we have addressed your comments with the concerned team and certainly hope that none of our other guests feel this way again. Please allow us to assure you that this is an aberration and by no means a reflection of our true potential. This is definitely not the kind of service we wish to offer. We truly hope to showcase improvement on your next visit.We remain at your disposal and look forward to another opportunity of welcoming you.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 Good

FNU

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Feb 2024
Response from Simmi on 23 Feb 2024
Dear Valued Guest,Thank you so much for leaving us a 4-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property the staff is super friendly n attentive one of the best Raddison properties I have stayed at convenient location definitely 5⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Feb 2024
Response from Simmi on 23 Feb 2024
Dear Valued Guest,It was wonderful to have you stay with us and thank you for choosing Radisson Delhi for your recent visit and for sharing your experience.We are glad to know that we were able to live up to your expectation of service excellence and make your stay memorable with warm genuine care and smiles.We all look forward to your next visit and hope to see you very soon.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Rajvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Aerocity shopping plaza has great food options with multiple restaurant with western style atmosphere.
Stayed 1 night in Feb 2024
Response from Simmi on 23 Feb 2024
Dear Valued Guest,Many thanks for sharing your kind appreciation and memorable experience with us. We are so glad that we could meet your expectations.We look forward to welcoming you back again soon!Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Clean, affordable.
Stayed 1 night in Feb 2024
Response from Simmi on 21 Feb 2024
Dear Valued Guest,It is truly a pleasure to know that you had a wonderful stay with us. Thank you and look forward to your return visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Payal and Anjum were very helpful during our stay.
Response from Simmi on 19 Feb 2024
Dear Valued Guest,It is truly a pleasure to know that you had a wonderful stay with us. Thank you and look forward to your return visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Pooja

Stayed 3 nights in Feb 2024
Response from Simmi on 21 Mar 2024
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Angrez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well was fine, not as exciting
Stayed 1 night in Feb 2024
Response from Simmi on 19 Feb 2024
Dear Valued Guest,Thank you for choosing Radisson Delhi as your preferred accommodationWe are indeed very pleased to know that you enjoyed your recent stay with us.We hope that on your next travel to the city, we will be your destination again as we look forward to welcoming you back.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

2/10 Terrible

Jagvinder

Travelled with partner
We reached hotel in late night for check in but for some reason saying electricity they send us to different hotel. It was so late already so we had hard time
Stayed 1 night in Feb 2024
Response from Simmi on 19 Feb 2024
Dear Valued Guest,We are deeply concerned to note your feedback and regret the inconvenience caused. We have made a note of your experience with us and shall surely consider corrective measures to prevent recurrences.We look forward to welcoming you again.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

2/10 Terrible

Anthony

Stayed 2 nights in Feb 2024
Response from Simmi on 21 Mar 2024
Dear Valued Guest,We are extremely concerned to receive your disappointing feedback. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. May we please request you to share a bit more about your experience so that we can rectify the matter and make sure that none of our guests feel this way again.Looking forward to hear from you soon.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Mr Amardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very close to airport. Uber cheapest option to get there.
Stayed 1 night in Feb 2024
Response from Simmi on 19 Feb 2024
Dear Valued Guest,It is truly a pleasure to know that you had a wonderful stay with us. Thank you and look forward to your return visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 Good

pradeep

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good stay bit expensive though
Stayed 2 nights in Feb 2024
Response from Simmi on 15 Feb 2024
Dear Valued Guest,It is truly a pleasure to know that you had a wonderful stay with us. Thank you and look forward to your return visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 Good

Kennard, Oshkosh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. 4.5 stars. The heating system is on cool, so call ahead if you want your room above 66F. There is a very fine Chinese restaurant in addition to hotel multi-national menu restaurant.
Stayed 1 night in Jan 2024
Response from Simmi on 12 Feb 2024
Dear Valued Guest,Many thanks for sharing your kind appreciation and memorable experience with us. We are so glad that we could meet your expectations.We look forward to welcoming you back again soon!Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Harpreet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank you for the staff for making my stay enjoyable . Especially, my wife has lost her wallet in the lobby which we thought will never get but thanks to honest staff who made it possible . This is a nice hotel to stay . Definitely recommend !
Stayed 1 night in Feb 2024
Response from Simmi on 10 Feb 2024
Dear Valued Guest,Thank you for taking out the time to leave such a wonderful comment. Your feedback is truly cherished and will only motivate all of us to continuously strive to make experiences for all our guests memorableWarm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excellent

Joban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Simmi on 10 Feb 2024
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

8/10 Good

Pawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and listening staff, would recommend staying hete
Response from Simmi on 4 Feb 2024
Dear Valued Guest,Thank you for taking out the time to leave such a wonderful comment. Your feedback is truly cherished and will only motivate all of us to continuously strive to make experiences for all our guests memorableWarm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)