Arcade

Reviews of Radisson Blu Hotel New Delhi Dwarka

5 out of 5
Radisson Blu Hotel New Delhi Dwarka
Plot No. 4, Sector 13, Dwarka, New Delhi, Delhi N.C.R

Reviews

7.0

Good

Rating 10 - Excellent. 161 out of 611 reviews" "
Rating 8 - Good. 174 out of 611 reviews" "
Rating 6 - Okay. 130 out of 611 reviews" "
Rating 4 - Poor. 69 out of 611 reviews" "
Rating 2 - Terrible. 77 out of 611 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Moushmi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel As well the staff
Stayed 2 nights in Mar 2024
Response from Rakesh Sethi General Manager on 22 Mar 2024
Dear Guest, Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. Reading such encouraging guest reviews helps us to do better each day. We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

8/10 Good

Kajoli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful. rooms are gorgeous.Love the atrium. They have a great salon on the 2nd floor. There is also am awesome shopping mall with shoppers stop and W. Food is average and they don't have easy access to black coffee at the breakfast buffet which is a huge miss. The live music is terrible. I invited a few friends over for dinner and we could barely hear each other over the cacophony of a terrible singer Rooms are lovely and the bathrooms and showers are great . The sheets on the bed are wonderful as well. Staff is great but not properly utilized. Example there is always a q at the front desk.
Stayed 1 night in Mar 2024
Response from Rakesh Sethi General Manager on 4 Mar 2024
Dear Guest,Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for your feedback, we are immensely grateful and feeling pleased to read your kind words. We have also duly noted the concerns raised by you. Please be assured that the necessary corrective measures have been implemented, based on your feedback, to ensure seamless services in the future. Thank you for taking the time to share your views with us. We hope to welcome you back again, assuring you of a better experience in the future. Best regards,Rakesh SethiGeneral Manager

6/10 Okay

Jashan

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Rakesh Sethi General Manager on 4 Mar 2024
Dear GuestGreetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for your feedback, we are immensely grateful and feeling pleased to read your kind words. We have also duly noted the concerns raised by you. Please be assured that the necessary corrective measures have been implemented, based on your feedback, to ensure seamless services in the future. Thank you for taking the time to share your views with us. We hope to welcome you back again, assuring you of a better experience in the future. Best regards,Rakesh SethiGeneral Manager

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rakesh Sethi General Manager on 24 Feb 2024
Dear Guest, Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. Reading such encouraging guest reviews helps us to do better each day. We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

6/10 Okay

Khim b

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Rakesh Sethi General Manage on 27 Feb 2024
Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for your feedback, we are immensely grateful and feeling pleased to read your kind words. We have also duly noted the concerns raised by you. Please be assured that the necessary corrective measures have been implemented, based on your feedback, to ensure seamless services in the future. Thank you for taking the time to share your views with us. We hope to welcome you back again, assuring you of a better experience in the future. Best regards,Rakesh SethiGeneral Manager

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice.
Stayed 2 nights in Feb 2024
Response from Rakesh Sethi General Manager on 14 Feb 2024
Dear Guest, Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. Reading such encouraging guest reviews helps us to do better each day. We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

6/10 Okay

Sanjoy

Liked: Staff & service
Stayed 4 nights in Jan 2024
Response from Rakesh Sethi General Manager on 14 Feb 2024
Dear Guest, Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for your feedback. I am sorry to hear that you did not have a pleasant stay with us. I assure you that we are looking into the matter raised by you and that it will be resolved very soon. May I request you to please share your email address with us to dive deeper into the matter? It will also help us to take the necessary corrective measures and improve our services.Should you prefer to drop us an email instead, please feel free to write to me at gm@rddwarka.com Best regards,Rakesh SethiGeneral Manager

6/10 Okay

Sukhjeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good not bad
Stayed 1 night in Feb 2024

10/10 Excellent

Bhavi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Rakesh Sethi on 11 Jan 2024
Dear Guest,Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. I have shared your encouraging words with (Kamal Singh Negi) and he is happy and even more driven to exceed guest expectations. Thank you! We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

10/10 Excellent

Arnabh

Stayed 1 night in Dec 2023
Response from Rakesh Sethi on 11 Jan 2024
Dear Guest,Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. I have shared your encouraging words with (Kamal Singh Negi) and he is happy and even more driven to exceed guest expectations. Thank you! We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

4/10 Poor

Vaishali

Stayed 6 nights in Dec 2023

10/10 Excellent

Bobby

Stayed 1 night in Dec 2023
Response from Rakesh Sethi on 5 Feb 2024
Dear Guest, Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. Reading such encouraging guest reviews helps us to do better each day. We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

2/10 Terrible

Ravi

Disliked: Staff & service, property conditions & facilities
Horrible experience and staff service. showers not working and had to change room in the middle of the night as they were trying to repair it
Stayed 3 nights in Dec 2023

2/10 Terrible

Tarun Singh

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Sidh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really bad and dirty place . I would not recommend this place. Rooms are not clean and everything is looking like a trash.
Stayed 2 nights in Dec 2023

8/10 Good

Jameel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rakesh Sethi on 5 Feb 2024
Dear Guest, Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. Reading such encouraging guest reviews helps us to do better each day. We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

2/10 Terrible

Awinash

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this property if you can. Rude staff, zero customer friendly. Basic features such as elevator, bed, room keys, bathroom, Wi-Fi and many more did not work as one expects.
Stayed 1 night in Dec 2023

2/10 Terrible

Manoj

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty old rooms, required major rennovation. Also the quality and taste of food (breakfast and dinner) is terrible.
Stayed 1 night in Dec 2023

10/10 Excellent

Ajay kumar

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and nice. Staffs are friendly and helpful. Would recommend this hotel again.
Stayed 2 nights in Dec 2023

4/10 Poor

Lovepreet

Heat not working
Stayed 1 night in Dec 2023

2/10 Terrible

Narasimha Prasad

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a clean room, bathroom is worst and requested a room change. They did not address our request.
Stayed 1 night in Nov 2023

4/10 Poor

Monica, The Woodlands

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took us an hour to check in. We arrived at 4:30pm and the room wasn’t ready. They didn’t clean our room the next day and we had to call several times to get fresh towels
Stayed 2 nights in Nov 2023

2/10 Terrible

Varinder

Stayed 1 night in Nov 2023

6/10 Okay

Ramesha

Travelled with family
This hotel suppose to be 5 star but it does not have the features and standard in all aspects to meet 5 star criteria.
Stayed 3 nights in Oct 2023

6/10 Okay

Manish

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Made two rooms booking but didn’t get on same floor. Aged parents. Made the stay very difficult. Didn’t get rooms with selected beds at the time of booking
Stayed 1 night in Nov 2023

10/10 Excellent

VENKATESHA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is as per my taste as well as convenience
Stayed 1 night in Nov 2023

10/10 Excellent

Ashley

Stayed 1 night in Nov 2023

10/10 Excellent

Agnieszka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Nandan

Liked: Staff & service, property conditions & facilities, room comfort
Bathroom was too small compared to all other Radisson Blu places. Mattress and comforter qualities are again debatable compared to all other Radisson Blu hotels. The hotel staff were good and I liked the hospitality. Overall I would rate 3.5/5
Stayed 2 nights in Oct 2023

10/10 Excellent

Janet

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is really nice and very welcoming
Stayed 2 nights in Oct 2023

8/10 Good

MD MAHBUB

Stayed 6 nights in Oct 2023

10/10 Excellent

Davinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

4/10 Poor

Inder

Disliked: Cleanliness, staff & service, property conditions & facilities
Not 4 star it’s 2 and half star hotel
Stayed 2 nights in Oct 2023

8/10 Good

Sarthak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Kathleen

Business traveller
Bad odor in first room—smoke or tobacco in a nonsmoking room. 2nd room had mold coming through the air conditioning provoking use of a rescue inhaler. 3rd room was mostly fine-dirty bathtub which I cleaned with Clorox wipes so it could be used. Restaurant- first meal seated near server’s station and it was a struggle to get someone to serve my table. Was never given a menu. This was my 4th stay at this property and it has significantly declined since my last stay. I hope they can turn things around.
Stayed 2 nights in Oct 2023

2/10 Terrible

Yashdeep

Stayed 3 nights in Oct 2023

2/10 Terrible

Satinder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Terrible service luggage took ages to arrive to our room. Bathroom sink was dirty Room service took over 45 minutes and was cold when it arrived We asked for naans and 30 minutes later we get a call saying they can't do them.
Stayed 1 night in Oct 2023

6/10 Okay

mahendra

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Ok stay, needs maintenance
Rooms need maintenance, every room we stayed had issues from drainage, light, kettle / locker not working, shower issues . Reception not polite to every guest.
Stayed 1 night in Sep 2023

4/10 Poor

Florian

Disliked: Cleanliness, staff & service, property conditions & facilities
First let me start with the positives. The place is pretty close to the airport, the building itself looks nice and the main lobby is impressive, the price I paid was better than other similar hotel chains (in Delhi you can find 5 star hotels and 1/2 star hotels, not much in between) and the area was not unsafe. As for the negatives: - Room was extremely dirty and run down. There were exposed electrical wires and stains on the shower screen, bathroom floor and bed sides - Staff were pretty indifferent and tried to upsell me other services - Wifi was unstable and it logged me off at 7:30 am on the day of my departure - There are very limited dining areas around - Due to the circular layout of the building you can see inside others’ rooms, unless the thick (and dirty) curtains are pulled, but then there won’t be any light - Toiletries are poor quality - The hallway on the 4th floor smelled like mould and there was a mattress just dropped on the floor for 2 days Overall this is the worst Radisson hotel I have seen and I would definitely not recommend it.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RM# 849 water overflows from shower area to washba
Very good
Stayed 1 night in Sep 2023

6/10 Okay

Gagan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Food was not up to the mark as per the price. They were doing some kind of construction at 4 in the Morning. Won’t be staying here in near future.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sunny

Stayed 6 nights in Sep 2023

10/10 Excellent

Narasimha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I m writing review like this Staying at this hotel was a delightful experience from start to finish. From the moment I stepped into the lobby, I was greeted with warm hospitality and a sense of genuine care. The attention to detail in the room design and amenities was impressive, making me feel like every aspect of my comfort had been considered. The culinary offerings at the hotel's restaurant were a gastronomic delight
Stayed 4 nights in Sep 2023

4/10 Poor

virender

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
It was so disappointing experience staying in this hotel, bathroom was so much bad like water stuck while showering, i checked out a day before my check out date. I left some stuff in drawer by mistake or in frustration and kept calling for that for 4days and still i didn't get proper response. Every time they told me they will call me back and never got response. I really not recommend this place and i won't stay again here.
Stayed 3 nights in Sep 2023

6/10 Okay

Tushar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My parents didnt get the room till like 3pm although check in is 2pm Overall ok this was the only downside
Stayed 1 night in Sep 2023

6/10 Okay

SANDIPAN

Travelled with family
Liked: Cleanliness
They used to have a very welcoming and open balcony but now they have moved it and TBH, it is quite unwelcoming and depressing. The staff doesn’t help in making it feel welcoming either because I don’t remember seeing a smile on any of their faces as we walked in. The shower area gets clogged and you are standing in dirty, soapy water as you shower. The a/c fan makes an unusually loud noise; the TV in the room did not work. The lighting by the vanity sink does not exist. The only silver lining was the staff at the breakfast place in the Spring restaurant on the first floor.
Stayed 1 night in Aug 2023

8/10 Good

Sunny

Stayed 6 nights in Aug 2023