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Reviews of Hotel Vista Inn

3 out of 5
Hotel Vista Inn
12A/27, WEA, Saraswati Marg, Karol Bagh, New Delhi, Delhi N.C.R

Reviews

5.4
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

5.4/10

Cleanliness

5.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Amarjit, Ilford Essex UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Did not get the room I had paid for as per my booking confirmation. Had to change room 3 times. Had booked a roll out bed, instead a filthy stained ripped mattress was provided this had to be changed 3 times. Staff refused to provide tea and coffee said it was too much work. Hotel booking confirmation states it has a restaurant but had to have breakfast in our room, there was a very limited choice and the portions were very small. Two bath towels provided between 3 people and no hand towels. Very poor Wi-Fi connection. People smoked in the hotel in corridors outside our bedroom. The hotel lacked in cleanliness very poor standard. Room service staff knocked on our door and walked straight in; without being asked to come in, they did this 4 times. I have stayed in many hotels in Karol Baag they have all been very pleasant experiences. This hotel was a real disappointment, very bad publicity of Delhi Hotels.

4/10 Poor

sorojbala chanu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one
Me and my wife loved the hotel. Helpful staff. Our room was newly constructed. Beds were comfortable. Bathroom was clean. Room service was prompt. We liked the food. Lots of things to do nearby.
Response from Kripa Trivedi on 30 Apr 2015
We believe in partnering with our guests and consider their opinion as a source of opportunity which enables us to raise the quality of our products and services. Hence, we ensure to reconsider our product where we have any scope of improvement. We look forward to welcoming you back with us again.