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Reviews of Hotel The Raj, New Delhi

3 out of 5
Hotel The Raj, New Delhi
8495,Arakashan Road , Pahargunj, New Delhi, Delhi N.C.R

Reviews

6.6
Rating 10 - Excellent. 36 out of 162 reviews" "
Rating 8 - Good. 40 out of 162 reviews" "
Rating 6 - Okay. 38 out of 162 reviews" "
Rating 4 - Poor. 19 out of 162 reviews" "
Rating 2 - Terrible. 29 out of 162 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Sue, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a nice location.
The manager/reception was rude. They did not give us the Twin Beds I booked well in advance. The food was mediocre. A rat ran under our table while we were having breakfast. The room was dirty. No tea coffee provided. The Electric Jug was filthy. I was unable to use my credit card to pay the bill for our food which caused us a great deal of inconvenience as we had not many Rupees left.
Stayed 1 night in Feb 2018
Response from Manager on 21 Mar 2018
Hi Sue, Apologies for not being able to fulfill your expectations, I will look in to it & make sure that all the issues raised by you should be resolved with immediate effect. Thanks for choosing Hotel The Raj for your stay!

2/10 Terrible

N/A, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional Staff
I had initially booked the hotel for two weeks, after reaching found out that hotel was very dirty, bad location, there was construction work inside the hotel without any signs posted. Inside the rooms were humid and were mold build up. The beds were not clean and the rooms were dark. When I cancelled my booking after two nights the hotel didn't refund the remaining 12 days. So basically I paid for something that I didn't use.
Stayed 14 nights in Dec 2017
Response from Vineet on 16 Jan 2018
Dear Guest, I agree from the location point of view, Since it's the old city area of Delhi, Few nearby areas might be dirty however there no issue at the late hotel actually located. I disagree with your feedback about unclean rooms, dirty beds and lined since it's not possible to stay at such a place for even 02 night. We are always ready to listen your issues & resolve them, this issue was brought to our notice during the stay. We have not refunded the remaining nights money as per the cancellation policy mentioned on Expedia and all partner channels. This was the only issue and might have led you to write such a review. We take care of all our guests very well and could not initiate refund without any valid reason. Thanks for staying at Hotel The Raj!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and filthy rooms. Unhelpful staff. Dirty linen . Dirty toilets
Stayed 13 nights in Dec 2017
Response from Vineet-Owner on 9 Jan 2018
Dear Guest, Thanks for putting the review of the property. Please note that I do not agree with your comments since we have recently done with the renovation work & we have not left with anything get an upgrade. If you have any such issue I urge to raise the same very time during your stay so that it can be resolved. We hope to serve you with best of our hospitality. Thanks!

2/10 Terrible

SHABBIR, PETERBOROUGH. UK.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE MOST TERRIBLE PLACE IS THIRD WORLD HOTEL
WE ARRIVED AT 12.30 AM. FIRST WE MUST MAKE THE PAYMENT THAN THEY WILL SHOW US ROOM. OR THEY WILL CHARGE ON MY CREDIT CARD WITH ALL THE CHARGES. OK WE MADE THE PAYMENT.IN CASH. THAN THE BOMBSHELL CAME THE ROOM IS OCCUPIED WE HAD TO WAIT TILL 3AM FOR ROOM. DIRTY ROOM.NO TOWEL. NO TOILET PAPARE. NO HOT WATER FOR 4 NIGHTS MANAGER THE MOST USELESS I WANT PAY HIM WITH PINUTS. YOU SHOULD BE ASHEMED TO GET INVOLVE WITH THIS THIRD WORLD HOTEL. EXPIDIA GREAT COMPANY YOU INVOLVE WITH THIS THIRD WORLD HOTEL YOU WILL LOSE YOUR REPUTATION. WE KNOW IS NOT 5 STAR HOTEL BUT AT LEAST YOU EXPECT TO GET BASIC. I BOOK THERE BECOUSE OF YOUR REPUTATION.WE BOOK WITH EXPIDIA MANY TIMES THIS IS THE WORST. I THINK IF YOU HAVE DECENCY YOU SHOULD REFUND HALF THE PAYMENT. FOR 4 NIGHTS WE WERE CHESSING THEM FOR HOT WATER THEY KEEP SAYING TOMORROW. TOMORROW NEVER HAPPEN TO KEEP YOUR REPUTATION DONT GET INVOLVE WITH THIS THIRD WORLD HOTEL. I HOPE YOU TAKE NOTICE.
Stayed 4 nights in Oct 2017
Response from Vinnet- Property Owner on 3 Feb 2018
Dear Guest, We appreciate your efforts & taking out time putting this review. We always put our best efforts to make our guests most happy & comfortable. We apologies for the inconvenience caused you, we had some issue in 2-3 of our rooms that day, so you had to wait a bit to get the rooms. However all problems are fixes & rooms are same as shown in pictures, we are done with the renovation & maintenance work at the hotel. I must request you to visit once again & have a war,cosy & comfortable stay for sure. I will always be available at your service any time. Thanking you! :)

2/10 Terrible

Shail, NJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Room was full of Roaches and insects
Room was full of roaches and other insects. Asked front desk, was told they can get it sprayed but I have refuse it as no alternate room was offered and was not looking to inhale insecticides along with roaches. Staff was rude as well. I had asked for a cup of tea, answer was they have ran of milk. Asked for a bottle of water, no response for an hour after 2 remainders, decided to go out and bought it myself. Please make a booking at your risk.
Stayed 1 night in Nov 2017
Response from Vineet on 21 Nov 2017
Dear Shail, Thanks for taking out time & writing this valuable feedback. Well, I would like to mention that we have very well understood your concern & the issues raised during your stay & tried our best to resolve all. Regarding roaches in the room, we have sent our housekeeping staff to look in to the issue, however there was none at that time, however we recommended that we can still spray the repellent to prevent roaches if you have seen any which you have denied. Staff was rude - I strongly disagree on this point. Since our staff is very much courteous with all the guests & behaves well. I personally investigated the issues raised by you and learned that we have been unable to accommodate your late check out request since we were booked to capacity, only after that we received all the complaints. We understand that as a human being & a guest at our hotel you might fee bad, however you were free to sit in lobby till you wanted, same has been accepted by you. I request you not to put false reviews since it gives a wrong impression of the property on other travelers. We always put our best efforts & try to make our guest happy & comfortable in all possible ways. We again thank you for choosing our property for your stay & wish you come back next time your visit to Delhi & have a fantastic stay. Regards, General Manager Hotel The Raj

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was an economic option, but the dirty
we know it was an economic option, but the room was very dirty and this is not acceptable, also they do not change the sheets, we found hairs on them, the staff was not friendly or welcoming and the facility, in general, is poorly maintained, We were very disapointed,
Stayed 2 nights in Oct 2017
Response from vineet on 21 Nov 2017
Dear Guest, Thanks for your feedback. We sincerely apologize for not being able to live up to your expectations. Since we have not received any complains from your end during the stay so we were not been able to address them. However generally we make sure that rooms are properly cleaned, lined & pillow covers should be changed. We take your feedback very positively, I have shared the same will our staff & we unsure you that this issue will not occur again. Thanks a lot for choosing Hotel The Raj for your stay. Regards General Manager Hotel The Raj

2/10 Terrible

Kunga, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very dirty and staffs are not friendly.
Most filthy and dirty hotel I have ever encounter. Staffs are not friendly. Door mate are so filthy - it stinks. Faucet in the wash room not working. TV and AC is not working. Room service person is staring at my belongings and seem a habitual thief. Trying to get hold of my things at the slightest opportunity.
Stayed 2 nights in Sep 2017

2/10 Terrible

Henry, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL EXPERIENCE IN MY LIFE…
I went to New Delhi thinking I found a very nice hotel according to the pictures on the web. I originally booked the room via travelocity.com but I was extremely disappointed when I got there. The hotel was dirty as hell from the outside of the room but I had booked a Deluxe room which had a king side bed and a nice and spacious room so I thought once I got there it’d be different. I was wrong; the room was extremely hot even though the A/C was on, a ceiling fan spinning at the highest speed with no control available, the bed’s linen were dirty and the pillows were wrinkled you could tell they were not changed. Only one towel was available and it had stains all over. The bathroom without sanitary paper available and the walls full of fungi as well as the floor. Totally disgusting. In addition to all of this, the hotel is located in one of the most dangerous zones there so it wasn’t safe at all. Do not be deceived by the pictures, sadly as it turned out they are not accurate AT ALL. I spend the first night without sleep, I left the Hotel in the morning.
Stayed 5 nights in Sep 2017

8/10 Good

Cynthia, Montréal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay to this hotel, Staff very kind and helpfull

4/10 Poor

Kanchan, Nepal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience staying at Hotel The Raj
Our room was not cleaned at all.The bathroom was very dusty and had no toiletries.Wifi was not working .We had to shift to another clean room at 11 o clock at night.That room was also not good.Tables were dusty.We had to call 5 times for getting a toilet paper.The AC was noisy like hell and the bed was also very smelly(naphthalene balls). We had booking for two days but we could not stay so we decided to leave the hotel and shift to a new place. The manager was very stern and took charges for the day we didn't stay saying that booking cannot be cancelled same day.He was not responsible for the bad experience we faced. He was very irresponsible and answered very badly for all our complains. Overall it was the worst experience we ever had.

6/10 Okay

M REZAUL

Liked: Cleanliness, room comfort
Was good
Everything was good but wifi connection and room lights was problem. Seems load shedding in the room!

2/10 Terrible

Santosh, Dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic hotel in Paharganj
Hi all, I have booked this hotel for three days. Facilities given by hotel was terrible. There was no room service, their telephone was not working, no hot was in the bathrooms and top of that complementary breakfast was refused to serve on the first day. Their restaurant person were fighting in front of the guests and were creating a very big scene. I have left the hotel on 2nd day of my booking because of these all issues. I suggest everybody to avoid this hotel at all cost. Santosh Kumar Tiwari booked from 25 feb to 28 feb 2017.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overpriced
The staff were very friendly professional and helpful. However there was no hot water and the room was pretty grungy. Bed was good but for that price one should expect far better.

4/10 Poor

angeline

Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly room and dirty room
The room is smelly and not clean. Hope the hotel can pay more attention. The service was slow. It took them a while to bring us towels and toilet paper.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Ok hotel close to the railway station
it was ok but certainly COULD HAVE BEEN BETTER FOR THE PRICE.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient.
The hotel is clean and well appointed. The breakfast was generous in choice and quality. Location is very convenient.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay!
The staff were very helpful and friendly , who sorted out any of our problems. Very comfy beds and in great location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!!
Absolutely loved staying here and can't wait to go back, amazing staff, really clean and brilliant size rooms. Yummy breakfast too.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For Budget Travelers.
A reasonable priced and affordable hotel. Situated in the center of the city. Rooms may not be of a five star quality but is definitely one that provides for a comfortable stay sans all the high fashioned decor. The rooms are done in simple touch and the beds are good sized with comfortable bedding. I was happy to see that the house keeping maintained the rooms diligently throughout our stay.

6/10 Okay

rayan, london

Liked: Room comfort
Disliked: Cleanliness, staff & service
6 night at hotel raj
Restaurant wasn't great. Room are good but no body showed up to change the sheet you have to ask them to do so. But price was good .

2/10 Terrible

AK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decitful Place; Incompetent Desk Staff
I stayed here two weeks before and there was no Internet except in the lobby. Hoped that they would have fixed that, but no. There was still no Internet, and this causes tremendous problems for foreign tourists who generally don't have a phone that works in India. Also, their website says 'Free Breakfast', but no such thing; they do have a restaurant in the hotel building, but they don't serve any breakfast. It was cold and I asked if they can get me a portable heater for the room. The desk staff told me that he would check if they had one. Half hour went by, hour went by, many hours went by, no answer. They didn't even bother to come and tell me if they would have one for me or not. Here are three things that I would like Expedia to take up with this hotel and all others in India: This hotel, (and I believe others in India too) ask customers for a) Father's Name, b) where you are coming from?, and c) Where you are going to after leaving the hote. These are my personal information, and hotels should not ask. A government does have the right to ask, but not a hotel. I am told that this is because of some archaic policy that has been inherited from the British Colonial times. A hotel must verifiy a customer's identity to ensure that the person is who he/she claims to be, but no more personal information. Hotel employees are not government employees, and they should not be asking these questions. I have traveled dozens of countries and nowhere hotels ever asked these questions.

4/10 Poor

Helen, HK

Disliked: Staff & service, property conditions & facilities, room comfort
I won't recommend this hotel to anyone
There is no hot water for shower. The staff asked for our passport to scan 2 times during our stay. In fact, they found the original scan in their saved file, and they still insisted to scan our passport the second time.

2/10 Terrible

AK, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water, no wifi
Avoid this. This hotel has gone down the drain. Lots of drama and lies, but no service.

4/10 Poor

Gagan, Allahabad

Disliked: Staff & service, room comfort
Situated in a gully
I booked this hotel on net and Its a terrible experience, staff is very disappointing, they used rude words. During stay i saw they misbehaving a foreigner. So, do not recommend to stay here.

10/10 Excellent

praveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good...
Veer and other staff did really well, but the food need to be under same roof

2/10 Terrible

Ram, Lucknow, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service and other facilities are very poor
Room conditioner and lift in the hotel switched off most of the times

2/10 Terrible

VINOD K, PHOENIX USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY BAD, DISHONEST STAFF, NEVER STAY HERE,
I BOOKED THIS HOTEL FOR 10 DAYS AND PAID FULL ON EXPEDIA, WHEN I REACHED THERE FIRT QUESTION THEY ASKED ME,DID YOU HAVE PROOF?, WE HAVE NO INFORMATION FROM EXPEDIA, AFTER 6 DAYS THEY TOLD ME YOUR BOOKING IS OVER?, VERY BAD HOTEL,DISHONEST STAFF, A/C WAS NOT WORKING, I ASKED THEM TO CHANGE MY BAD SHEET AFTER 4 DAYS, HE REPYED ME IT IS VERY CLEAN?,TRASH WAS FULL ?,BAD SMELLS, THIS IS TERRIBLE AND HORRIBLE HOTEL, I SIMPLY CAN'T EXPLAIN HOW BAD THIS HOTEL IS. I WILL REQUEST EXPEDIA PLEASE REMOVE THIS HOTEL FROM THERE WEBSITE,

10/10 Excellent

sanjeevi, hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to new delhi railway station
The staff are excellent. The service they give to the customers is excellent. I had a great comfort during my stay.

2/10 Terrible

shilla, delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service, rooms very dirty and towels dirty. Lack of communication and lack of professionalism.

8/10 Good

Imran, Kolkata, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to New Delhi Railway Station
Good room with nice facilities & good co-operative staff. Also the ambiance is good.

2/10 Terrible

Guest, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PRETTY BAD SERVICE
WE HAD BOOKED THIS HOTEL BASED ON STAR RATING WHICH YOU HAVE GIVEN ON WEBSITE AND AFTER VISITING THE HOTEL IT WAS A NIGHT MARE TO ALL OUR GUEST SINCE THE BASIC WATER WAS NOT AVAILABLE AT TOILET AND WE HAD SHIFTED 3TIMES OF ROOM BUT END RESULT WAS BIG DISAPPOINTING

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all matching the way it has been presented
Bad experience in terms of the staying and features showcased.

10/10 Excellent

Hiro, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great, economical hotel
Staff was very organized and clean. Service was quick and efficient.

10/10 Excellent

Hiro, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, economical hotel
staff member sunil changed my room at request. he is providing excellent service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice economical hotel.
good service. hotel staff changed my room at any inconvinience i had.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
difficult neighborhood, i got pick pocketed
the place is alright, just make sure you know how to get there, it can be confusing and hawks pester tourists

2/10 Terrible

john, bne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dont book this one every single yhing on websight is a lie room details are fictisours clean never heard the word service does not excist in this hotel what a disaster. do not go here. dont waste your money.

10/10 Excellent

Avigail, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The personal is very kind especially Vir who if you need something always help you. The rooms is good but not have soap and toissue toilet . the area where is the hotel is very crowded but is very close to train station New Delhi in fact if you need go to Old Delhi train station you only need get the metro the next station is the right. The hotel is close to conaugh place you can find where eat and shopping.

8/10 Good

Marisa, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, very friendly and helpful staff
good value for the price, central location and very friendly and helpful staff.

10/10 Excellent

Marina colin, Mexico city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy in our stay at this hotel
We stay 3 times in this hotel, all was good, i also left my luggage there for 2 weeks and all was fine. We will come back to this hotel again thank you to Vir Sumil.

6/10 Okay

Chucky

6/10 Okay

Jessica, Paris

For a brief passage only
I stayed only a night, and stayed alone.

8/10 Good

Carmen, Minneapolis, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
For the budget minded traveler, Hotel Raj is an excellent choice. The location is close to other hotels with plenty of rickshaws and is within walking distance to the New Delhi Train Station. I stayed at the hotel for 3 nights at the beginning of my trip and one night before departing from India. The hotel and rooms were clean. I always had electricity and hot water, although the hot / cold for the shower was opposite of what I expected and the nozzles were labeled. Staff was always available, even at 5 am and very helpful. At the end of my trip, a handle on my carry-on duffel broke. The porter noticed and offered to take it to get fixed. For a small amount, he took the bag, had it fixed by one of the many street side sewers and returned before I was finished digging through my main suitcase for the items I needed for that evening. Seriously super fast. There is also a travel desk to help with any needs and they arranged for my taxi back to the airport and helped to negotiate a reasonable rate. The only confusion is there is a hotel nearby called Hotel Raja, so just be clear to drivers. It is just around the corner from Hotel Krishna.

8/10 Good

AKO, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Clean Budget Hotel with Friendly Staff
First thing about how to locate this hotel. The Google map happens to be often wrong for countries other than the US. Don't confuse this hotel with another hotel, called Raja Hotel. This has Arakshan Raod address but it is not on the main Arakshan Road. To get to this hotel, as your enter Arakahsan Road from the East Side, go 100 yards until you see Hotel Goodwin on the left side. After hotel Goodwin take the first left turn into the street, and you will see this hotel to your right at the corner of Arakashan Road and this street. I was at this hotel from about 3 AM to 12 PM for about 9 hours after arriving from an International flight and needed to shower and a short nap. The best aspect of this hotel is its hotel staff, especially its manager, Sunil. He wa up late in the night to make sure that I am put in a nice room. It worked out well for me. For the price, it was a clean hotel with clean bathroom and clean bed, and that's all I needed. The Wi-Fi was good. In the morning, I needed to use a computer rather than using the small screen on my cell phone, and they gladly offered me to use the computer that they use for their own business purposes. There is a restaurant attached to this hotel, but I didn't have time to use it, and so can't comment, but it looked nice. On my return too I wanted to book this hotel for one night, but I was hijacked by my relatives in Delhi. Otherwise, I would have stayed here.

10/10 Excellent

Punardeep Singh, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel for short/long family stay.
This was the second time I stayed in Hotel Raj and I am happy to write that my decision to stay here was right. I stayed there for 4 nights in total and the service during this time was wonderful. This is one of the cleanest hotel to stay in this area. I would certainly recommend this to everyone.
Response from Amit on 19 Jul 2014
Dear Guest, Thank you very much for providing us an opportunity to serve you. Thank you so much for your honest,motivating feedback at expedia.com. Your feedback helps us to improve and your fellow traveler to find a right choice hotel near New Delhi Train Station. We are delighted to know that you liked our hotel, room,service,food etc. Hoping to serve you in your next visit to Delhi. Hotel The Raj, Management

10/10 Excellent

manish, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice hotel at budget price
Our stay at Hotel Raj was just perfect. Location is perfect. price very good.Service excellent. Staff is very attentive and kind.Hotel facilities are excellent.room were clean.
Response from Amit on 22 Mar 2014
Dear Guest, Thank you so much for opportunity you provided to serve you. Thank you so much for your feedback at hotel.com. We are delighted to know that you liked our hotel,service,food etc. hoping to serve you in your next visit to Delhi. With regards, Hotel The Raj, Management Team

10/10 Excellent

Phone2121, Shimla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3star facility in 2star
Best part of this hotel is it's close to ndls. Free wifi and the comp. buffet breakfast . Highly recommend for budget traveller .
Response from Amit on 22 Mar 2014
Dear Guest, Thank you very much for opportunity you provided to serve you. Thank you very much for your honest and motivating feedback at hotel.com.Your feedback helps us to improve and your fellow traveler to find right choice hotel near Main Train Station. We are delighted to know that you liked our hotel, room, service, food etc. Hoping to serve you in your next visit to Delhi. Hotel The Raj, management Team.

6/10 Okay

Anirban, Kolkata

Disliked: Room comfort
Hotel close to New Delhi Railway Station
Close to ND Railway Station and to the main road are the main advantages of staying here. It is not a 3 star hotel as advertised. Triple rooms are not big and the rooms are very dark. We were a party of 3 adults and 2 children coming from Kolkata. On arrival the hotel manager was doubting our booking through expedia! He later on advised us to take lunch at their sister hotel Aura at their rooftop restaurant where food quality, quantity and reception was suboptimal. We went out of the restaurant unfed and agitated and been never back there. The hotel manager later on apologised. The rooms lights were not working and it took them 1 day to sort the same. Single towel, poor lighting and lack of window in the room doesn't give the hotel a good feel. It is close to the thoroughfare road and always dusty, crowded and dirty outside.
Response from Amit on 19 Jul 2014
Dear Guest, Thank you so much for opportunity you provided to serve you. Thank you so much for your feedback. Your feedback helps to improve and your fellow traveler to find nice budget hotel near train station. We are delighted that you liked our hotel,room,service etc. Hoping to serve you in your next visit to Delhi. Hotel The Raj, Management Team

10/10 Excellent

manish, gujrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and value for money
What a nice hotel! Location ok. The rooms were clean, plenty of space.The breakfast was ok. a very busy and dirty street. The service is fine as the staff are friendly. At first glance, the room seemed fairly clean, however, they did not change the linen after the first night, and there were some bed bugs. Since I was in the compact room, The on-site restaurant has good food, but it's definitely pricey.

8/10 Good

Ghosh Family, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money hotel.
Response from Amit on 19 Jul 2014
Dear Guest, Thank you so much for opportunity you provided to serve you. Thank you so much for your feedback. Your feedback helps us to improve.We are delighted to know that you liked our hotel GOOD Value Hotel. Hoping to serve you in your next visit to Delhi. Hotel The Raj, Management Team.