We stayed three nights with our two young children.
The attentive staff were outstanding and nothing is a problem for them.
I stay over a lot in Dubai and must say this is one of the better hotels that I have stayed in, we stayed in club and yes it is worth the little extra.
I arrived early and was told by the Filipina lady at the front desk in order for me to check in early (7am) I needed to pay 100 dinars and I agreed. I came back at 7am and the guy at the front desk said if I wait until 8am I could check in for free. He seem to really try and help me.
Overall good homely and family oriented with spacious comfortable rooms and balcony. For people who drink casually or with a meal this hotel would not be suitable, it is completely dry. Even in the 3 restaurants in lobby level do not serve apertifs or wines or any alcohol. Non the less ot is a good place. Expedia should include this sspect in this hotel info.
excellent hotel best hotel i have stayed . top level customer service and the facilities we A++. Going back to the same hotel next year. Excellent choice of food at breakfast and the club rotana lounge was ace especially the staff.
the pool was big enough and they had a baby pool which was ideal for my 4 yr who soon felt comfortable and moved into the 'big' pool. The gym was superb with all the latest equipment and friendly staff.
the two saunas came in handy
Best bit was the alcohol free hotel and the guhair shopping centre next door. The location was spot on as everything was within a 10 min drive.
Traveller from wakefield
- Attached to Al Ghurair Shopping Mall.-10 Minutes Drive to Dubai International Airport. -5 Minutes drive to Deira City …More
On the north side of Dubai Creek, Deira is an interface between the high-rise business city and the traditional Arab trading port. Modern malls give way to ancient souks selling silks, spices, gold, perfumes, and a lively fish market. A broad waterfront promenade leads past the dhow wharf, where the wooden vessels offload their cargos. Beyond lie the dhow boat-building yards, and Dubai Creek’s ritzy golf and yacht club.
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