Studio Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, desk, Internet, bed sheets

Reviews of Super 8 by Wyndham Defiance

2 out of 5
Super 8 by Wyndham Defiance
1053 Hotel Dr. US Hwy 24 & SR 66, Defiance, OH

Reviews

7.0

Good

Rating 10 - Excellent. 45 out of 175 reviews" "
Rating 8 - Good. 43 out of 175 reviews" "
Rating 6 - Okay. 44 out of 175 reviews" "
Rating 4 - Poor. 26 out of 175 reviews" "
Rating 2 - Terrible. 17 out of 175 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Angel

Travelled with family and small children
Disliked: Property conditions & facilities
One night stay on our way south... Staff was great! Our room was definitely previously a smoking room (there were cig burns on the carpet and edge of the tub). Also, the king mattress was upside down... Like legitimately. I flipped it because it was not bi-directional. The bottom side that was initially up felt like a bare box spring. Breakfast was well stocked, but mostly breads. The shower was nice and the bathroom fan worked great so no humidity issues. We also really liked that BWW was nearby for quick dinner.
Stayed 1 night in Apr 2024

4/10 Poor

Patrick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Worst breakfast selection ive had at a hotel. Expedia and hotel transaction didnt process correcrly. Noisy Room wasnt cleaned all weekend with new linens.
Stayed 2 nights in Mar 2024

10/10 Excellent

Buffy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2024

6/10 Okay

Brittany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Found a dead bed bug. Next time I know to check everything before I stay. Had I found this when I check in I would have checked out. That's disgusting and I took a picture of the bug and showed it to the lady at the front desk her response was I'll get that out of there right away. Like ewww I felt so disgusted and like I need a shower
Stayed 1 night in Feb 2024

8/10 Good

David

Stayed 1 night in Dec 2023

4/10 Poor

Nikole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay here! In fact, I checked out within the first hour because the smoke smell was sooo bad! Upon walking in, the smell of cigarette smoke was thick fog. I booked this room under the impression that I was getting a non-smoking room. I hoped the overwhelming stench would be better upon the arrival to my room. I was very wrong! The cigarette smoke smell was so thick that my lungs immediately started screaming for help. I had a headache within the first 5 minutes. I was worried to even sit on the bed because I was concerned I would get bed bugs or some other disease. I think this facility has not been updated since 2000, with the exception of the TV. So disappointing! I left and slept in the hotel next door.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2023

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023

8/10 Good

Marcy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness
HVAC fan was noisy. No hot water in the sink. Shower curtain was not fully cleaned. First room was not cleaned, but they gave us a second room.
Stayed 2 nights in Oct 2023

4/10 Poor

Ken

Disliked: Cleanliness, property conditions & facilities
Main hall had a smokey, musty smell. Room was okay but run down with stained carpet, lack of outlets, etc. Bathroom fan was noisy even when not on. HVAC rattled and hummed, would definitely try elsewhere.
Stayed 1 night in Sep 2023

6/10 Okay

Chad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2023

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Friendly check in. Nice for the price
Stayed 1 night in Sep 2023

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very dirty, stains on the bed,, filthy bathroom, floor looked like it hadnt been swept in a long time, staff didnt care, very rude
Stayed 1 night in Sep 2023

4/10 Poor

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The carpet in the room was in dire need of replacement. Breakfast was coffee, cereal, bread, apples, and microwave waffles. There was no eggs hot or hardboiled, bacon, sausage, or biscuits and gravy. You get what you pay for.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Christopher

Liked: Staff & service
Back entry door didnt lock. Furniture had stains on it. Nice location and friendly staff.
Stayed 1 night in Aug 2023

6/10 Okay

JaimE

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
The matress that is not a turnable matress and was flipped over very un comfortable and the young daytime employee is engaged in nefarious activities while on duty
Stayed 2 nights in Aug 2023

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, my go to place to stay in defiance. Snacks in the vending machine are fair priced for sure alot cheaper than other hotels. Lots of TV channels (at least 50) TV was decent sized I would say 42" or bigger. They still have rooms that allow smoking which is few and far between. All around good place to stay for the price
Stayed 1 night in Aug 2023

10/10 Excellent

Kaye

Stayed 1 night in Aug 2023

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could of had a more selection for breakfast.
Stayed 1 night in Jul 2023

4/10 Poor

Brandon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty rooms
Stayed 1 night in Jul 2023

6/10 Okay

Jennifer

Stayed 3 nights in Jul 2023

8/10 Good

abdelmwla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel
Stayed 1 night in Jul 2023

2/10 Terrible

Ann

This reservation was cancelled weeks ago
Stayed 1 night in Jul 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Sandra

Travelled with family
Price ok but cleanliness was not ok
Stayed 1 night in Jun 2023

2/10 Terrible

Samuel

Disliked: Cleanliness, property conditions & facilities
My room was infested with bedbugs. I had them crawling on me the second night I was there so I checked out and went to another hotel.
Stayed 4 nights in Jun 2023

6/10 Okay

Rich

Liked: Staff & service
The price was good but you get what you pay for.
Stayed 1 night in Jun 2023

4/10 Poor

Nicholas

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We arrived to find were were in the 2nd floor with no elevator. I’m handicapped! There were no first floor rooms available.
Stayed 1 night in Jun 2023

10/10 Excellent

Barry

Stayed 6 nights in Jun 2023

4/10 Poor

Brooke

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023

2/10 Terrible

Nick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs for sure!!!
My room wasn't even cleaned. There was coffee in the coffee maker still, sheets had blood spots on them, pee on the floor, and no manager to talk to in the morning. AND my sister got bed bugs from room 215. Please find another place to stay besides this place!
Stayed 1 night in May 2023

6/10 Okay

Justin

Travelled with group
Stayed 1 night in May 2023

6/10 Okay

Jason

Disliked: Cleanliness
Stayed 2 nights in May 2023

2/10 Terrible

Erin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches
I stayed here with my son but ended up leaving in the middle of the night when I discovered cockroaches in the room. The room was dirty. My son kept pointing out questionable substances on the walls. The bed seemed clean so I told him to just not touch the walls. When I saw the cockroaches, we had to leave.
Stayed 1 night in Apr 2023

8/10 Good

melissa

Business traveller
Liked: Cleanliness, staff & service, room comfort
Clean hotel with no frills
The room was clean. The hotel was quiet. Or was supposed to be a non smoking hotel but the hall way smelled like cigarette smoke all the time
Stayed 5 nights in Apr 2023

2/10 Terrible

Jan, Box Elder

Disliked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Melissa did a wonderful job at the front desk for us. Additionally, we needed an extra blanket and pillow and the staff accommodated us. Very good value.
Stayed 2 nights in Mar 2023

10/10 Excellent

Cathy

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff comfortable clean rooms
Stayed 1 night in Mar 2023

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty sheets, dirt smeared on bathroom walls, bathtub did not drain well, loud neighbors and thin walls. Overall, just gross. Plenty of other girls next door. Choose one of them instead.
Stayed 2 nights in Feb 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are very dated and need updating
Stayed 1 night in Feb 2023

4/10 Poor

Deanna

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was kind, but the room condition was filthy. We are in town because my Grandmother is passing and honestly we were just so tired we just needed somewhere close to finally lay our heads!!!! It's the only room the site said they had available and was the closest to Granny. I don't like to make a fuss really and we was days in with barely any sleep, so we took what we could get. However, housekeeping does a terrible job at cleaning the rooms, at least the one we were in!!!! Walls were filthy, the drawer to the table had an old razor head in it, an old perfume bottle, hairs all in it, the ice bucket had hair all on it. I'm certain floors we're not swept, I truly believe the only things done was clean sheets added to the beds. The room stunk and the carpet was so stained and nasty looking. I was just so tired, we just made sure there were no bugs and cleaned the bathroom so we could use it and went to sleep. Our bodies and minds were beyond exhausted and I didn't have it in me to find another place or cause a fuss at that point. I did, however, let the front desk clerk know the next morning, it didn't seem to matter much. I really don't like to complain and felt I would just let it go, but being asked for the review, I'm not gonna say it was good. The staff was friendly and they did have coffee and breakfast out for those who wanted it the next morning, n it was only five minutes from where my Granny was, so that was my biggest concern at the moment.
Stayed 1 night in Jan 2023

8/10 Good

Jaime

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our non-smoking room had clearly been smoked in and even had burn wholes on the sheets. In-room coffee pot DID NOT work. Room was dirty and it was evident that it had not been properly cleaned.
Stayed 1 night in Dec 2022

6/10 Okay

Colin

Liked: Staff & service
Stayed 1 night in Dec 2022

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
charged me for room even though prepaid
Stayed 1 night in Nov 2022

8/10 Good

Paul

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I slept
Stayed 1 night in Oct 2022

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, & comfortable!
Had a smooth check in with ample parking to choose from. Room was clean and comfortable. Other guests were quiet for a good nights sleep. Pleasantly surprised!
Stayed 1 night in Oct 2022