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Get an overview of this hotelRomantic Krakow hotel in Zakrzowek with full-service spa



Located in Zakrzowek, this spa hotel is within 3 mi (5 km) of ICE Krakow Congress Centre, Wawel Castle, and Main Market Square. Wawel Cathedral and Old Synagogue are also within 3 mi (5 km).

Hotel Features

Along with a full-service spa, this hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 80 soundproofed rooms feature free wired Internet and 24-hour room service. Satellite TV, minibars, and free bottled water are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Sympozjum & SPA features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of limo/town car service and meeting rooms. Event facilities measuring 6000 square feet (557 square meters) include a conference center and conference space. This Art Deco hotel also offers a spa tub, a sauna, and a steam room. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours), an area shuttle, and a train station pick-up service.

Hotel Sympozjum & SPA has designated areas for smoking.

  • Indoor pool 
  • Spa treatment room(s) 
  • Sauna 
  • Spa tub 
  • Concierge services 
  • Restaurant 
  • Bar/lounge 
  • Coffee shop or café 
  • Limo or Town Car service available 
  • Conference space 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Express check-in 
  • Gift shops or newsstand 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Wedding services 
  • Full-service spa 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Luggage storage 
  • Turkish bath/Hammam 
  • Area shuttle (surcharge) 
  • Health club 
  • Shopping on site 
  • Total number of rooms - 80 
  • Laundry facilities 
  • Number of floors - 6 
  • Conference space size (meters) - 557 
  • Train station pickup (surcharge) 
  • Conference center 
  • Offsite parking reservations required 
  • Airport transportation (surcharge) 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Meeting rooms 
  • Number of meeting rooms - 8 
  • Conference space size (feet) - 6000 
  • Year Built 2004 
  • Number of buildings/towers - 1 
  • Steam room 
  • Television in lobby 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Soundproofed rooms  
  • Laundry facilities  


Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Offsite parking reservations required

Room Amenities

  • Hypo-allergenic bedding available 
  • Room service (24 hours) 
  • Air conditioning 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Hair dryer 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Rollaway/extra beds available 
  • Phone 
  • Climate control 
  • Soundproofed rooms 
  • Shower only 
  • Connecting/adjoining rooms available 
  • Desk 
  • Cribs/infant beds available 
  • Blackout drapes/curtains 
  • Free wired high-speed Internet 
  • In-room safe (laptop compatible) 

Where to Eat

Rozmaryn - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Golfing nearby 
  • Kayaking nearby 
  • Mountain biking nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Yoga classes/instruction on site 
  • Golf lessons available nearby 

Spa Services

Krysztalowe spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, massages, facials, and body scrubs. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Hot stone massage 
  • Steam room in spa 
  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Mud bath in spa 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: PLN 1.60 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: PLN 80 per vehicle (one way)
  • Self parking fee: PLN 30 per night
  • Pet fee: PLN 30 per pet, per night
  • A late check-out fee will be charged
  • Rollaway bed fee: PLN 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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