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Hotel H12
3.0 star property

Comfortable hotel, walk to Royal Road

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel H12

Photo gallery for Hotel H12

Lobby
Exterior
Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds
Interior
View from property

Overview of Hotel H12

Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym
  • BarBarBar

Check out the area

Map
ul. Sw. Tomasza, 32, Kraków, Lesser Poland Voivodeship, 31-014
  • Popular LocationRoyal Road1 min walk
  • Popular LocationCafé Philo1 min walk
  • Popular LocationKraków Główny Station17 min walk
  • AirportKraków (KRK-John Paul II - Balice)34 min drive
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Room options

View all photos for Double or Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Double or Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
  • 247 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Triple Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Single Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior
Mercure Krakow Stare Miasto (Old Town)
Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.6 out of 10, Exceptional, (832)
The price is £119
for 1 night
includes taxes & fees
3 May - 4 May
Mercure Krakow Stare Miasto (Old Town)

About the area

Kraków

Hotel H12 is located in Kraków Old Town, a neighbourhood in Kraków, and is near a metro station. Wawel Castle and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Royal Road and Wieliczka Salt Mine. Looking to enjoy an event or a game while in town? See what's happening at Kraków Shooting Range or Cracovia Stadium. Relax and indulge in the area's health/beauty spas, or seek out an adventure with hiking/biking trails nearby.
Visit our Kraków travel guideOpens in a new window

What's nearby

  • Royal Road - 1 min walk
  • Main Market Square - 4 min walk
  • St. Mary's Basilica - 5 min walk
  • Wawel Castle - 15 min walk
  • Oskar Schindler Factory - 6 min drive

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 17 min walk
  • Kraków (KRK-John Paul II - Balice) - 35 min drive

Restaurants

  • House of Beer - 1 min walk
  • MoaBurger - 2 min walk
  • METRUM Restobistro - 1 min walk
  • BeerGallery - Luxury - 1 min walk
  • Movida Cocktail Bar - 2 min walk

About this property

Hotel H12

Hotel located in Kraków Old Town
Close to Royal Road and Main Market Square, Hotel H12 provides an airport shuttle, a corner/local shop and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and meeting rooms
  • Concierge services, multilingual staff and tour/ticket information
  • Luggage storage, a lift and a TV in reception
Room features
All guest rooms at Hotel H12 boast comforts, such as air conditioning, as well as amenities, such as free WiFi and room service.
Extra amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM–10:30 AM for a fee: PLN 40 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Building
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 80.0 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 160.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: PLN 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately PLN 40 per person
  • Airport shuttle fee: PLN 160 per vehicle (return, maximum occupancy 4)
  • Pet fee: PLN 80.0 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Long-term renters welcome

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Classic Krakow
Hotel Classic Krakow
Hotel Classic
Hotel Classic
Hotel H12 Hotel
Hotel H12 Kraków
Hotel H12 Hotel Kraków

Frequently asked questions

Is Hotel H12 pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 80.0 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel H12?

Limited spots are available.

What time is check-in at Hotel H12?

Check-in start time: 2:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel H12?

Checkout is at noon.

Does Hotel H12 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 160 per vehicle applies.

Where is Hotel H12 located?

Located in Kraków Old Town, this hotel is within a 5-minute walk of Royal Road and Main Market Square. Planty Park and Florianska Street are also within 5 minutes. Kraków Główny Station is 17 minutes by foot.

Hotel H12 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 201 reviews" "
Rating 8 - Good. 101 out of 201 reviews" "
Rating 6 - Okay. 36 out of 201 reviews" "
Rating 4 - Poor. 14 out of 201 reviews" "
Rating 2 - Terrible. 4 out of 201 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela, Bucks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Lovely breakfast. Very helpful staff.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

2/10 Terrible

Victoria

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% do not recommend this place
I had a trip planned to come to Krakow for a long weekend. when i got to the airport i was told our flight was canceled and the next flight was in 3 days. I tried contacting the hotel to let them know i would have to cancel because of this situation that is out of our control. They did not care that we had to cancel and would not refund us our money. I even tried to change the dates for my stay because we are coming back to Poland in February and they still would not help us. I recommend staying at a place that will work around incidents like this that you can't control and not just take your money like this place.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, staff are friendly and speak English. Breakfast is a nice spread. Rooms are a little tired, but its clean. I would stay again and recommend.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The locstion is great The room are pure and not so clean
Stayed 2 nights in Dec 2019

8/10 Good

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Situation was perfect. Very central but right next to the park as well. The station was very close and the main square a few minutes walk.. Could not have asked for more. Very good breakfast too.
Stayed 4 nights in Jun 2019