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Reviews of Leonardo Inn Hotel Dead Sea

Leonardo Inn Hotel Dead Sea
Ein Bokek, Tamar

Reviews

6.6
Rating 10 - Excellent. 50 out of 340 reviews" "
Rating 8 - Good. 118 out of 340 reviews" "
Rating 6 - Okay. 74 out of 340 reviews" "
Rating 4 - Poor. 56 out of 340 reviews" "
Rating 2 - Terrible. 42 out of 340 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Israel 7 times although I visited the dead sea each time I have never stayed there. Being the first time staying at the dead sea for 2 nights my thoughts staying at the Leonardo inn hotel was that the customer service was friendly and helpful, there was ample place to park the car I had hired which was convenient. Food that was cooked in the hotel was delicious,overall a good location and great value for money.
Stayed 2 nights in Mar 2024

2/10 Terrible

Albert

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There no water pressure, no hot water, the shower knob is broken. I was not able the take a shower. No heat. The door knob is loose. Staff refused to change room for me.
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Stayed 2 nights in Jun 2023

8/10 Good

Sergey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2023

8/10 Good

Vladimiro, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinary location. Excellent customer service

4/10 Poor

Yamile

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not friendly at all. People do not speak English. Not catered to USA visitors. Okay but not so good
Stayed 1 night in May 2023

10/10 Excellent

Blanca Yamile

Liked: Cleanliness, property conditions & facilities, room comfort
To be taken into account
The hotel is excellent, it has a good standard of cleanliness and security, but there are two important things to note: the hotel included breakfast and dinner but when I arrived I was told that dinner was not included, very bad because as a traveller you have to plan your expenses. And the front desk staff was good, the restaurant staff was not. First of all they didn't know any other language but Hebrew, which was a big barrier and secondly they don't treat the guests cordially. The workers are the face of the hotel.
Stayed 3 nights in May 2023

4/10 Poor

yehiel

Stayed 1 night in Mar 2023

10/10 Excellent

????

Stayed 1 night in Feb 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities
Amazing place to stay . Breakfast and dinner are sooooo delicious!! Stuff very friendly!!!
Stayed 3 nights in Feb 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly typical beach resort hotel. We were there off season so not a lot happening. Nice little bar on site, 5 min walk to beach, room was comfortable, girl on reception was always friendly and helpful. Dinner and breakfast always had plenty of choice and hotel also gave us some nice complimentary extras. If you are coming via public transport make sure you know it doesn't run on Saturday or is very limited. We had to leave a day early to ensure we could get back to Tel Aviv for our flight home.
Stayed 3 nights in Feb 2023

10/10 Excellent

BOBBY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the locatio back away from others. The food was great
Stayed 2 nights in Jan 2023

8/10 Good

Niccolo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast and a lot of choices for dinner

10/10 Excellent

Edith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our view of the Dead Sea. Breakfast and dinner buffets were included and delicious!

8/10 Good

C

Stayed 2 nights in Dec 2022

4/10 Poor

BENOIT LOUIS H VAN

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Good location. Staff not friendly and / or not competent. Facilities somewhat dated, need a renovation. No effort to make you feel welcome or explain what best to do in the vicinity. Loud music at swimming pool until 11:30 hrs. Not good value for money.
Stayed 2 nights in Nov 2022

8/10 Good

Aleksandra

Liked: Staff & service
Disliked: Property conditions & facilities
Ok
Wady: Hotel dość stary i wymaga odświerzenia. Szczególnie pokój był dość brudny. Zalety: darmowy parking, niedaleko plaży, bardzo dobre jedzenie
Stayed 1 night in Nov 2022

4/10 Poor

Eyal

Disliked: Property conditions & facilities
Food is sucks
Stayed 2 nights in Oct 2022

2/10 Terrible

Tamera

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid two months in advance and still they gave my room away. I would not recommend staying here. The dining room when we went up for coffee was hot and dirty. Yuck. Not worth it.
Stayed 3 nights in Jul 2022

10/10 Excellent

Katerna

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

4/10 Poor

gavriel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Overall not recommended. Our unit smelled terrible and when we asked the front desk they just send someone with an odor spray that just make it worse. The ac unit was not working properly nor the blow dryer. The bathroom was unclean and outdated. We didn’t have enough towels and under the bed we found left overs of food. Nothing was good
Stayed 1 night in Oct 2022

4/10 Poor

yehiel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Ashrf

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from שירן on 11 Sept 2022
עבדאללה יקר שלום,צר היה לי לקרוא כי חווית האירוח לא ענתה לציפיותיך במהלך כל השהות , הבעת שביעות רצון מירבית , כאורח חוזר , במידה והיית פונה למי מאיתנו היינו נענים בזמן אמת בברכה, שירן

8/10 Good

James M

Liked: Staff & service, property conditions & facilities
Older resort - value for money
Definitely a 1970's era hotel, but good value for money. Dining and breakfast buffet options were generous. We walked 10-15 minutes to Sea no problem
Stayed 2 nights in Feb 2022
Response from שירן on 11 Sept 2022
Dear James!Thank you for your review. We will be glad to see you again between our guests

10/10 Excellent

Ilana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely break
Not sure why the other reviews aren't great. I didn't see the problems at all. Gorgeous pool, paddling pool for children, full time life guard, loads of space to sit around the pool, nice bar. Room was clean and lovely, breakfast was excellent, loads of different foods. When we arrived we got a large bottle of water, chocolate and a bag of dead sea mud. Beach is a bit of a walk away in the heat, but we drove round the corner and parking was cheap.
Stayed 3 nights in Jul 2022
Response from שירן on 11 Sept 2022
Dear Ilana!Thank You very much for your review!We hope to host You again soon

2/10 Terrible

hadas

Stayed 2 nights in Jun 2022
Response from טויזר שירן on 3 Aug 2022
צר היה י לקרוא כי על פי הדירוג חווית האירוח לא ענתה לציפיותיך

6/10 Okay

John

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Dated. Staff were a bit rude, did not answer questions about meals.
Stayed 1 night in May 2022

10/10 Excellent

Ashrf

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

8/10 Good

Lawrence Steven

Liked: Cleanliness, staff & service, room comfort
Time for some upgrades!
Ive been to this property a number of times. I guess because of Corona and the last few years, the property looks and feels run down. The room was fine, the food was good, but its time for some major upgrades.
Stayed 4 nights in Apr 2022

6/10 Okay

aharon

Stayed 1 night in Apr 2022
Response from שירן on 24 Apr 2022
אנו מודים על בחירתכם להתארח במלון לאונרדו אין נשח לראותכם שוב בין אורחינו בעתיד.

2/10 Terrible

Tali

Stayed 2 nights in Mar 2022

8/10 Good

Daniel

Stayed 2 nights in Mar 2022
Response from שירן on 7 Apr 2022
אנו מודים על הדירוג החיובי באתר , נשמח לארח אתכם שוב במלוננו בעתיד.

2/10 Terrible

Maya

Stayed 2 nights in Mar 2022
Response from shiran on 7 Apr 2022
מאיה שלום רב , צר היה לי לקרוא כי חווית האירוח לא ענתה לציפיותיכם נשמח לארח אתכם שוב במלוננו בעתיד.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, room comfort
Healthy holidays
I was ill 😷 and the Dead Sea is for healing ❤️‍🩹 I felt a lot better I would rate the accommodations 4 star as it had a bed and close to the sea and it was shag carpet s Food delicious good deal if you not into frills and just want to have a healthy holiday Ps I have pictures on my professional canon camera about 120 pictures where can I upload them it’s mostly sunrise pictures
Stayed 2 nights in Jan 2022

8/10 Good

Dvir

Stayed 10 nights in Dec 2021
Response from שירן טויזר on 7 Jan 2022
אנו מודים על הדירוג החיובי באתר, נשמח לראותכם שוב בין אורחינו בעתיד.

2/10 Terrible

Lanno Emmanuel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very old and unsanitary room we got
Stayed 1 night in Dec 2021
Response from sharon nachum on 7 Jan 2022
We thank you for choosing to stay at the Leonardo Inn Hotel, we are sorry to read that the hospitality experience did not meet your expectations, we will be happy to see you again among our future guests. We thank you for choosing to stay at the Leonardo Inn Hotel, we are sorry to read that the hospitality experience did not meet your expectations, we will be happy to see you again among our future guests. We thank you for choosing to stay at the Leonardo Inn Hotel, we are sorry to read that the hospitality experience did not meet your expectations, we will be happy to see you again among our future guests.

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
החדרים חיכו לנו, צוות המלון היה אדיב ובמיוחד שי שעזר מאוד
Stayed 1 night in Dec 2021
Response from שירן on 18 Dec 2021
אנו מודים על הדירוג החיובי באתר , תודתכם הועברה לשי פקיד הקבלה , נשמח לרואתכם שוב בין אורחינו בעתיד.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021
Response from שירן on 18 Dec 2021
אנו מודים על הדירוג באתר , נשמח לראותכם שוב בין אורחינו בעתיד.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
staff not wearing masks
The receptionist didn't have her mask over her nose. When I asked her to put it over her nose she replied she couldn't breathe and that I should move 2 meters away from her. The rest of the staff didn't wear masks either. The music at the pool was very loud, couldn't rest even in the room. It was Saturday afternoon. The food was not fresh or tasty. The pool area was very dirty.
Stayed 1 night in Nov 2021
Response from ella on 27 Nov 2021
Greetings, Thank you for choosing to stay at the Leonardo Inn Dead Sea Hotel, we were sorry to read that the experience of staying at the hotel did not meet your expectations, your forests were transferred to the relevant managers, their attention, and their continued care. We will be happy to see you again among our future guests.

8/10 Good

Mohammed

Liked: Cleanliness
Small Hotel, with single swimming pool, the rooms are ok but 2 seprate single beds attached to each other's. the food of the dinner it's like buffet, not bad. overall, for one night is great otherwise I will add another 150NIS and get better hotel very close.
Stayed 1 night in Nov 2021
Response from shiran on 27 Nov 2021
Greetings, Thank you for the positive rating on the website, we will be happy to host you again in our hotel in the future.

8/10 Good

Sender

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2021
Response from שירן on 27 Nov 2021
אנו מודים על הדירוג החיובי באתר , נשמח לראותכם שוב בין אורחינו בעתיד.

10/10 Excellent

Oded

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was ok
Stayed 1 night in Oct 2021
Response from שירן on 28 Oct 2021
אנו מודים על הדירוג החיובי באתר נשמח לראותכם שוב בין אורחינו בעתיד

4/10 Poor

Evelyn

Stayed 1 night in Oct 2021
Response from שירן on 28 Oct 2021
אנו מודים על הדירוג באתר, נשמח לראותכם שוב בין אורחינו בעתיד.

8/10 Good

marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from שירן on 28 Oct 2021
אנו מודים על הדירוג באתר , נשמח לראותך שוב בין אורחינו.

2/10 Terrible

Rafi

Stayed 2 nights in Sep 2021
Response from שירן on 28 Oct 2021
שלום רב, צר היה לי לקרוא כי חווית האירוח לא ענתה לציפיותיכם , נשמח לראותכם שוב בין אורחינו בעתיד. .

2/10 Terrible

Ashraf

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from שירן on 28 Oct 2021
שלום רב , צר לנו לקרוא כי על פי הדירוג חווית האירוח לא ענתה לציפיותכם .

4/10 Poor

Orly

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from שירן on 28 Oct 2021
שלום רב אנו מודים על הדירוג באתר, נשמח לראותכם שוב בין אורחינו בעתיד.

2/10 Terrible

talia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from שירן on 28 Oct 2021
צר לנו לקרוא כי חווית האירוח לא ענתה לציפיותכם , נשמח לראותכם שוב בין אורחינו בעתיד.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
המקום לא היה נקי וגם לא המגבות, טפטופים מהמזגן במשך לילה שלם, ישנו בחדר סמוך לחדר השירות- התעוררנו לא פעם ולא פעמיים מטריקת הדלת שלו. פקיד הקבלה היה מקסים אבל מעבר לכך- אין שום תמורה לסכום ששילמנו בעבור לילה
Stayed 2 nights in Sep 2021
Response from שירן on 28 Oct 2021
שלום רב, צא היה לנו לקרוא כי חווית האירוח במלון לא ענתה לציפיותיכם . הערתכם הועברה למנהלים הרלוונטיים לתשומת ליבם והמשך טיפולם נשמח לראותכם שוב בין אורחינו בעתיד.