Ratings based on 262 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by A verified traveller

It cannot be better!

Posted 18-Aug-2015
A nice stay. Relaxing. Luxurious. The only negative thing that happened to me during my stay was a half day lost waiting in the lobby at the day of departure. Our flight was at 9:00pm and we were flying to canada (12hrs flight) the front desk guy gave us till 2pm only. It would have been nice of him to expand it till 4pm so we can enjoy the exteriors more, the sun and refresh in the pools especially that it was too hot. Anyway it was not clever of him. We could have spend more if it happened, eating, drinking etc... It seems they charge 150 usd for a 4 hours extra check out. We discovered that a lady on the same flight with us got a free late check out till 5pm. I did not appreciate that at all. When it comes to lies, all the good things fall.
5 out of 5
Recommended
for Everyone
by A verified traveller from Caracas

Marvelous

Posted 11-Aug-2015
Without any doubt, rhis is the place to stay when yo go to the Dead Sea. Luxury. Great facilities. gourgeous room, excellent food, great staff and the best of all, the Spa. Ask for the complete treatment.
4 out of 5
Recommended
for Everyone
by A verified traveller from A R

Family friendly hotel

Posted 20-Jul-2015
We enjoyed our time. If u want to stay there take down next to swimming pools cause it is a long distance to reach. The Dead Sea itself quiet far too, so stay maximum down. Food quality was not perfect but the variety at breakfast was good. The Bar B Q night food was not good except for the fish. Staff were very friendly & helpful. Hotel needs renovation which I heard it will be soon. Finally I expected a better food quality especially u r at a 5 stars hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing resort.

Posted 16-Jul-2015
Very nice hotel. I always enjoy my stay there. Staff is exceptionally helpful and proffesional. A+ all around.
5 out of 5
Recommended
for Everyone
by A verified traveller from Lafayette Louisiana

Nice stay nice sea view

Posted 07-Jun-2015
Excellent except for the group of 30+ guys who were very noisy and made us feel in a public pool.
5 out of 5
Recommended
for Everyone
by A verified traveller from Qatar

Week end at the dead sea

Posted 07-Jun-2015
Very good hotel fantastic experience A bit pricy but worth it.
2 out of 5
by A verified traveller from california

Bottom of the line service, top of the line hotel

Posted 31-May-2015
Pros: the dead sea.
Cons: wiat staff was extremely slow; housekeeping staff were fine
Location: incrediable view. but this is shared by other hotels too
This hotel has HUGH rooms. The view of the Dead Sea is hampered by terrorist-protective wooden enforced grates over bay windows. I felt the grounds, the hotel ( which is a bit confusing with the up-down-two lobbies-structure) is as good as any 5 star hotel. But---I found the the overall slow service to be annoying. The concierge staff were wonderful. And I had a great limo sightseeing driver and one buggy driver and one help-to-put-on the-mud fellow. The waiters in the restaurant were caring. Their bosses looked tired. I even wrote the general manager a letter to express these feelings. Would I go there again? Floating in the Dead Sea is wonderful. Mudding-up is an experience. But the service. Ugh!
4 out of 5
Recommended
for Everyone
by A verified traveller

Top hotel on the Jordanian side of the Dead Sea

Posted 30-May-2015
A very good facility. The staff try their best to ensure you have a comfortable stay. Excellent beach. Decent spa.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel mit schöner Poolanlage, Zimmer enttäuschend

Posted 22-May-2015
Pros: Poolanalage, Lage am Toten Meer
Location: direkt am Toten Meer, in der näheren Umgebung gibt es wenig zum Unternehmen
Das Hotel liegt direkt am toten Meer. Es hat eine traumhafte parkähnliche Poolanlage, aber eine enttäuschende Zimmereinrichtung ohne wirklichen Balkon.
4 out of 5
Recommended
for Everyone
by A verified traveller from West Yorkshire

Beautiful hotel - staff are exceptional

Posted 19-May-2015
This is a luxurious hotel. It is very quiet - which will appeal to many but we prefer a bit more atmosphere. The food and drink is very expensive - although there is a complimentary mini bar and some nice bathroom freebies.